Protectmycar.com Car Warranty Review


Rating: 8.9 / 10 (Excellent)
67 Customer Comments & Reviews - see all comments
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Protect My Car is a New York-based provider of car warranties. Established in 2005, Protect My Car boasts a range of policies that cater to all manner of applicants, including those who would not normally qualify. Regardless of chosen policy, every product offered by this company comes with rental car reimbursement and 24 hour customer service.

How is Protectmycar.com rated?

Breakdown

9/10
Coverage
10/10
Service Contract
9/10
Claims & Repairs
8/10
Reputation

Overall Rating: 8.9 / 10 (Excellent)

Protect My Car provides vehicle warranties with coverage tiers, cancellation policy, and rules regarding claims that are all pretty much standard. Unlike several of their competitors, however, Protect My Car’s liability limit is a flat rate, rather than dependent on the covered car’s specific value. This allows customers to clearly manage the details of their policies.

Coverage Overview

Key Facts

Plan Types
Powertrain Coverage
Named Component Coverage
Exclusionary Coverage
Types of Vehicles Covered
New
Pre-Owned

Coverage - 9 / 10

Protect My Car’s warranty services are divided into three tiers - Supreme, Select, and Driveline, synonymous with the standard Exclusionary, Named Component, and Powertrain, correspondingly. While this company covers many traditional items and systems, they set themselves apart with their lock-out protection and navigation system coverage, as well as a flat liability limit of $20,000.
Limit of Liability: $20,000

What does Protectmycar.com cover?

Powertrain Coverage

  • Engine
  • Transmission
  • Drive Axle Assembly

Specialty Coverage

  • Commercial / Business Use
  • Key Loss / Damage Protection
  • Factory Navigational System

Component Coverage

  • Factory Air Conditioner
  • Brakes
  • Electrical Components
  • Front & Rear Suspension
  • Fuel System
  • Steering

Additional Benefits

  • Substitute Transportation
  • Roadside Assistance

Claims & Repairs

Claims

Deductible Options
$100
Maintenance Records Required for Service?
Yes
Waiting Period
30 days and 1,000 miles

Repairs & Service

Repair Facility Selection
In-Network Only

Claims & Repairs - 9 / 10

At Protectmycar.com, claims for maintenance are granted only after the first 30 days and 1,000 miles. Subsequently, deductibles are posted at a flat fee of $100. Proper maintenance paperwork is also required for claims to be fully accepted at any of their large network of repair facilities.

Protectmycar.com Service Contract

Contract Details

Contract Length
36-60 months
Transferability of Warranty?
Yes

Sample Contract

Protectmycar.com provides a sample contract for potential customers on its website: Protectmycar.com Sample Contract

Service Contract - 9.5 / 10

Protect My Car’s contracts, which are transferrable, typically last between three and five years. Within the first 30 days, a full, money-back cancellation is possible. After the first month, cancellation is only possible if pro-rated for time and for a $50 administration fee.

Company Reputation

Company Details

Year Founded
2005
Vehicle Protection Association Member?
Number of Employees
51-200

Customer Reviews

TrustPilot Rating
7.7 out of 10
BBB Rating
A+
BBB Positive Reviews
30
BBB Neutral Reviews
1
BBB Negative Reviews
6

Reputation - 8 / 10

Despite not being a part of the Vehicle Protection Association, Protect My Car has maintained strong ratings from third-party institutions. Between its 7.7 from TrustPilot and its A+ from the Better Business Bureau, Protect My Car has the credentials to back up its reputation.

Contact & Additional Information


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67 Customer Comments & Reviews

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S
Scales
Edison, New Jersey
11/7/2017
Customer service has been good, people are so nice. I recommended them to family so far.


S
Scales
Edison, New Jersey
11/7/2017
This company is great. Their customer service has been good and the people have been great.


A
Alsup
Edison, New Jersey
11/7/2017
I saved $1,100 using protect my car. I definitely didn't have a thousand dollars to spend on a repair bill and was so glad I got coverage. Only having to pay $100 deductible is so worth it. Now I have extra money to spend on other stuff I need.


B
Bridges
Lewes, Delaware
11/7/2017
They helped me out when my AC went out this past summer and they were life savers. I saved over $600 and all the stress and hassle of dealing with the repair shop. I'd recommend them.


B
Bowers
Edison, New Jersey
11/4/2017
I really like this company! It has been great to me. They helped me when my AC went out and saved me lots of money. It couldn't have went better.


M
Mavis
Lewes, Delaware
11/3/2017
My water pump went out and I needed to get it fixed. I wany stressed because I knew that protectmycar had me covered. They were great at communicating and all I paid was $100 out of pocket. It was nice.


T
True J
Matawan, New Jersey
11/3/2017
I highly recommend Protect My Car!! I tell all my friends and family about their services. Their costumer service and non "pushy" approach was a real pleasure to deal with. With the low cost protection plan and great customer service it was a no brainer to use Protect My Car. I highly recommend them to all!!!


K
Kaya
Dallas, Texas
11/1/2017
I used roadside assistance once and they were here within 45 minutes. They helped me and sent me on my way. It was a good experience.


E
Early
Cheyenne, Wyoming
11/1/2017
I saved over $500 with protect my car. I couldn't be more thrilled. Thanks guys.


M
Millette
Cheyenne, Wyoming
11/1/2017
Getting a warranty with protectmycar has been very helpful and less stress on my end. I like how I get free oil changes and have roadside assistance in case of a breakdown. Breakdowns are always unexpected and are so expensive but now that I'm covered I don't have to worry so much about any of that.



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10 / 10
  • 24/7 roadside assistance
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