Protectmycar.com Car Warranty Review


Rating: 8.5 / 10 (Excellent)
67 Customer Comments & Reviews - see all comments
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Protect My Car is a New York-based provider of car warranties. Established in 2005, Protect My Car boasts a range of policies that cater to all manner of applicants, including those who would not normally qualify. Regardless of chosen policy, every product offered by this company comes with rental car reimbursement and 24 hour customer service.

How is Protectmycar.com rated?

Breakdown

9/10
Coverage
8/10
Service Contract
9/10
Claims & Repairs
8/10
Reputation

Overall Rating: 8.5 / 10 (Excellent)

Protect My Car provides vehicle warranties with coverage tiers, cancellation policy, and rules regarding claims that are all pretty much standard. Unlike several of their competitors, however, Protect My Car’s liability limit is a flat rate, rather than dependent on the covered car’s specific value. This allows customers to clearly manage the details of their policies.

Coverage Overview

Key Facts

Plan Types
Powertrain Coverage
Named Component Coverage
Exclusionary Coverage
Types of Vehicles Covered
New
Pre-Owned

Coverage - 9 / 10

Protect My Car’s warranty services are divided into three tiers - Supreme, Select, and Driveline, synonymous with the standard Exclusionary, Named Component, and Powertrain, correspondingly. While this company covers many traditional items and systems, they set themselves apart with their lock-out protection and navigation system coverage, as well as a flat liability limit of $20,000.
Limit of Liability: $20,000

What does Protectmycar.com cover?

Powertrain Coverage

  • Engine
  • Transmission
  • Drive Axle Assembly

Specialty Coverage

  • Commercial / Business Use
  • Key Loss / Damage Protection
  • Factory Navigational System

Component Coverage

  • Factory Air Conditioner
  • Brakes
  • Electrical Components
  • Front & Rear Suspension
  • Fuel System
  • Steering

Additional Benefits

  • Substitute Transportation
  • Roadside Assistance

Claims & Repairs

Claims

Deductible Options
$100
Maintenance Records Required for Service?
Yes
Waiting Period
30 days and 1,000 miles

Repairs & Service

Repair Facility Selection
In-Network Only

Claims & Repairs - 8.5 / 10

At Protectmycar.com, claims for maintenance are granted only after the first 30 days and 1,000 miles. Subsequently, deductibles are posted at a flat fee of $100. Proper maintenance paperwork is also required for claims to be fully accepted at any of their large network of repair facilities.

Protectmycar.com Service Contract

Contract Details

Contract Length
36-60 months
Transferability of Warranty?
Yes

Sample Contract

Protectmycar.com provides a sample contract for potential customers on its website: Protectmycar.com Sample Contract

Service Contract - 8 / 10

Protect My Car’s contracts, which are transferrable, typically last between three and five years. Within the first 30 days, a full, money-back cancellation is possible. After the first month, cancellation is only possible if pro-rated for time and for a $50 administration fee.

Company Reputation

Company Details

Year Founded
2005
Vehicle Protection Association Member?
Number of Employees
51-200

Customer Reviews

TrustPilot Rating
7.7 out of 10
BBB Rating
A+
BBB Positive Reviews
30
BBB Neutral Reviews
1
BBB Negative Reviews
6

Reputation - 8 / 10

Despite not being a part of the Vehicle Protection Association, Protect My Car has maintained strong ratings from third-party institutions. Between its 7.7 from TrustPilot and its A+ from the Better Business Bureau, Protect My Car has the credentials to back up its reputation.

Contact & Additional Information


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67 Customer Comments & Reviews

Loading Reviews ...
T
Tedeschi
Dallas, Texas
10/30/2017
Protect My Car was awesome and they took care of me. They called me, talked about their tier and went over their plan which I bought. I considered it because of their price. They gave me a monthly deal to where I could bank my payments so it's been lower. I went to my dealership and told them I didn't handle my books. They called it in and took care of everything for me. Protect My Car paid them. I recommended them to lots of people already.


D
Donny
Lewes, Delaware
10/28/2017
I had to make a claim the other day and I was not looking forward to it. It turns out I had nothing to worry about, it was so easy and not stressful at all. I'm satisfied with the program they provide.


K
Kimball
New York, New York
10/27/2017
Protectmycar Rocks! I already recommended them to friends and family and truly believe in them.


L
League
Lewes, Delaware
10/27/2017
I'm really glad I have coverage now. There is less stress when I'm out on the road knowing I'm taken care of if something happens. I won't have thousands of dollars in repair bills and that is a great feeling.


H
Hogan
Lewes, Delaware
10/25/2017
I love how polite and professional they are. They took care of everything they said they would take care of.


D
Demetrius
Cheyenne, Wyoming
10/25/2017
It was between this company and another but this one had better benefits for a little better price. The man I talked to was respectful to me as well.


S
Spengler
New York, New York
10/25/2017
I was stuck on the side of the rode the other day because my truck started smoking. I didn't worry because I knew I could just call protect my car and they would take care of me. They sure did, $100 deductible, 1 day worth of labor, and a rental car while mine got worked on. Great experience.


B
Butterfield
Lewes, Delaware
10/25/2017
Customer service was outstanding. I really enjoyed speaking with the rep, he was so nice.


G
Genie
Cheyenne, Wyoming
10/25/2017
Protect my car has the best rates around that I could find. I like how they have towing and roadside assistance. I'd recommend them.


G
Genie
Cheyenne, Wyoming
10/25/2017
I went with them because they had the best price put of the few I checked with. The rep was really nice to me and treated me not only as a customer but as friend. I'd recommend them.



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8.5 / 10
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