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Protect My Car Review


ConsumersAdvocate.org Rating: 4.4 / 5 (Excellent)
71 Customer Comments & Reviews - see all comments
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Protect My Car is a Florida-based provider of car warranties. Established in 2005, Protect My Car boasts a range of policies that cater to all manner of applicants, including those who would not normally qualify.

Regardless of chosen policy, every product offered by this company comes with rental car reimbursement and 24-hour roadside assistance. The company carries an A+ rating with the Better Business Bureau and a 7.4 out of 10 on Trustpilot.
 
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How is Protectmycar.com rated?

Breakdown

4.5/5
Plans & Service Contracts
4.3/5
Claims & Repairs
4.0/5
Reputation

Overall Rating: 4.4 / 5 (Excellent)

Protect My Car provides vehicle warranties with coverage tiers, a cancellation policy, and rules regarding claims that are all industry-standard.

Unlike several of its competitors, however, Protect My Car’s liability limit is a flat rate, rather than dependent on the covered car’s specific value.

This allows customers to clearly manage the details of their policies. The company has an A+ rating with the Better Business Bureau and a "Great" score of 7.4 out of 10 on Trustpilot, which speaks to its excellent customer service.

Coverage Overview

Key Facts

Plan Types
Powertrain Coverage
Named Component Coverage
Exclusionary Coverage
Types of Vehicles Covered
New
Pre-Owned

Coverage - 4.5 / 5

Protect My Car’s warranty services are divided into three tiers - Supreme, Select, and Driveline, synonymous with the standard Exclusionary, Named Component, and Powertrain, correspondingly.

While this company covers many traditional items and systems, Protect My Car sets itself apart with its lock-out protection and navigation system coverage, as well as a maximum liability limit of $20,000 (which is available on its "Supreme" policy).
Limit of Liability: $20,000

What does Protectmycar.com cover?

Powertrain Coverage

  • Engine
  • Transmission
  • Drive Axle Assembly

Specialty Coverage

  • Commercial / Business Use
  • Key Loss / Damage Protection
  • Factory Navigational System

Component Coverage

  • Factory Air Conditioner
  • Brakes
  • Electrical Components
  • Front & Rear Suspension
  • Fuel System
  • Steering

Additional Benefits

  • Substitute Transportation
  • Roadside Assistance

Claims & Repairs

Claims

Deductible Options
$100
Maintenance Records Required for Service?
Yes
Waiting Period
30 days and 1,000 miles

Repairs & Service

Repair Facility Selection
Any Facility

Claims & Repairs - 4.3 / 5

At Protect My Car, claims for maintenance are granted only after the first 30 days and 1,000 miles.

Subsequently, deductibles are posted at a flat fee of $100. Proper maintenance paperwork is also required for claims to be fully accepted at any ASE certified mechanic in the US or Canada.

Protectmycar.com Service Contract

Contract Details

Contract Length
36-60 months
Transferability of Warranty?
Yes

Sample Contract

Protectmycar.com provides a sample contract for potential customers on its website: Protectmycar.com Sample Contract

Plans & Service Contracts - 4.5 / 5

Protect My Car’s contracts, which are transferable, typically last between three and five years.

Within the first 30 days, a full, money-back cancellation is possible. After the first month, cancellation is only possible if pro-rated for time and for a $50 administration fee.

Company Reputation

Company Details

Year Founded
2005
Vehicle Protection Association Member?
Number of Employees
51-200

Customer Reviews

Trustpilot Rating
7.4 out of 5
BBB Rating
A+
Date Collected
2018-11-20

Reputation - 4 / 5

Despite not being a part of the Vehicle Protection Association, Protect My Car has maintained strong ratings from third-party institutions.

Between its 7.4 from TrustPilot and its A+ from the Better Business Bureau, Protect My Car has the credentials to back up its reputation.

Contact & Additional Information

Homepage URL
https://protectmycar.com/
Company Phone
(844) 556-4762
Headquarters Address
570 Carillon Pkwy, 3rd floor, St. Petersburg, FL, 33716

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71 Customer Comments & Reviews

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T
True J
11/3/2017
I highly recommend Protect My Car!! I tell all my friends and family about their services. Their costumer service and non "pushy" approach was a real pleasure to deal with. With the low cost protection plan and great customer service it was a no brainer to use Protect My Car. I highly recommend them to all!!!

K
Kaya
11/1/2017
I used roadside assistance once and they were here within 45 minutes. They helped me and sent me on my way. It was a good experience.

E
Early
11/1/2017
I saved over $500 with protect my car. I couldn't be more thrilled. Thanks guys.

M
Millette
11/1/2017
Getting a warranty with protectmycar has been very helpful and less stress on my end. I like how I get free oil changes and have roadside assistance in case of a breakdown. Breakdowns are always unexpected and are so expensive but now that I'm covered I don't have to worry so much about any of that.

T
Tedeschi
10/30/2017
Protect My Car was awesome and they took care of me. They called me, talked about their tier and went over their plan which I bought. I considered it because of their price. They gave me a monthly deal to where I could bank my payments so it's been lower. I went to my dealership and told them I didn't handle my books. They called it in and took care of everything for me. Protect My Car paid them. I recommended them to lots of people already.

D
Donny
10/28/2017
I had to make a claim the other day and I was not looking forward to it. It turns out I had nothing to worry about, it was so easy and not stressful at all. I'm satisfied with the program they provide.

K
Kimball
10/27/2017
Protectmycar Rocks! I already recommended them to friends and family and truly believe in them.

L
League
10/27/2017
I'm really glad I have coverage now. There is less stress when I'm out on the road knowing I'm taken care of if something happens. I won't have thousands of dollars in repair bills and that is a great feeling.

H
Hogan
10/25/2017
I love how polite and professional they are. They took care of everything they said they would take care of.

D
Demetrius
10/25/2017
It was between this company and another but this one had better benefits for a little better price. The man I talked to was respectful to me as well.

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