Protectmycar.com Car Warranty Review


Rating: 8.9 / 10 (Excellent)
67 Customer Comments & Reviews - see all comments
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Protect My Car is a New York-based provider of car warranties. Established in 2005, Protect My Car boasts a range of policies that cater to all manner of applicants, including those who would not normally qualify. Regardless of chosen policy, every product offered by this company comes with rental car reimbursement and 24 hour customer service.

How is Protectmycar.com rated?

Breakdown

9/10
Coverage
10/10
Service Contract
9/10
Claims & Repairs
8/10
Reputation

Overall Rating: 8.9 / 10 (Excellent)

Protect My Car provides vehicle warranties with coverage tiers, cancellation policy, and rules regarding claims that are all pretty much standard. Unlike several of their competitors, however, Protect My Car’s liability limit is a flat rate, rather than dependent on the covered car’s specific value. This allows customers to clearly manage the details of their policies.

Coverage Overview

Key Facts

Plan Types
Powertrain Coverage
Named Component Coverage
Exclusionary Coverage
Types of Vehicles Covered
New
Pre-Owned

Coverage - 9 / 10

Protect My Car’s warranty services are divided into three tiers - Supreme, Select, and Driveline, synonymous with the standard Exclusionary, Named Component, and Powertrain, correspondingly. While this company covers many traditional items and systems, they set themselves apart with their lock-out protection and navigation system coverage, as well as a flat liability limit of $20,000.
Limit of Liability: $20,000

What does Protectmycar.com cover?

Powertrain Coverage

  • Engine
  • Transmission
  • Drive Axle Assembly

Specialty Coverage

  • Commercial / Business Use
  • Key Loss / Damage Protection
  • Factory Navigational System

Component Coverage

  • Factory Air Conditioner
  • Brakes
  • Electrical Components
  • Front & Rear Suspension
  • Fuel System
  • Steering

Additional Benefits

  • Substitute Transportation
  • Roadside Assistance

Claims & Repairs

Claims

Deductible Options
$100
Maintenance Records Required for Service?
Yes
Waiting Period
30 days and 1,000 miles

Repairs & Service

Repair Facility Selection
In-Network Only

Claims & Repairs - 9 / 10

At Protectmycar.com, claims for maintenance are granted only after the first 30 days and 1,000 miles. Subsequently, deductibles are posted at a flat fee of $100. Proper maintenance paperwork is also required for claims to be fully accepted at any of their large network of repair facilities.

Protectmycar.com Service Contract

Contract Details

Contract Length
36-60 months
Transferability of Warranty?
Yes

Sample Contract

Protectmycar.com provides a sample contract for potential customers on its website: Protectmycar.com Sample Contract

Service Contract - 9.5 / 10

Protect My Car’s contracts, which are transferrable, typically last between three and five years. Within the first 30 days, a full, money-back cancellation is possible. After the first month, cancellation is only possible if pro-rated for time and for a $50 administration fee.

Company Reputation

Company Details

Year Founded
2005
Vehicle Protection Association Member?
Number of Employees
51-200

Customer Reviews

TrustPilot Rating
7.7 out of 10
BBB Rating
A+
BBB Positive Reviews
30
BBB Neutral Reviews
1
BBB Negative Reviews
6

Reputation - 8 / 10

Despite not being a part of the Vehicle Protection Association, Protect My Car has maintained strong ratings from third-party institutions. Between its 7.7 from TrustPilot and its A+ from the Better Business Bureau, Protect My Car has the credentials to back up its reputation.

Contact & Additional Information


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67 Customer Comments & Reviews

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Alycia
Cheyenne, Wyoming
10/24/2017
I got a big discount for being in the Navy and I was happy they provided that. That was very nice. They worked with me and got my payments to where they need to be for me. I recommended them to 2 of my friends already and I think 1 is looking into getting her car coveted as well. It Would be a wise decision.


A
Alycia
Cheyenne, Wyoming
10/24/2017
They really took great care of me and I'm happy I went with them. I had to get my water pump replaced and it was a smooth and simple process. I am in the Navy so was given a substantial discount, which was great. I recommended them to two friends so far. I think 1 is thinking about getting their car covered as well.


S
Shufelt
Dallas, Texas
10/24/2017
Protectmycar has been good to me. My bother in law suggested them and I'm glad he did. I've always been skeptical about these companies but they have been honest and true to me.


D
Dion
Lewes, Delaware
10/24/2017
When I made my claim a few weeks ago and it all went really well. I'm glad I chose them as my warranty company.


M
Meyer
Lewes, Delaware
10/19/2017
My experience with ProtectMyCar has been pleasant and easy. I have seen their ad and out of the ones that I had checked out, I read that they have the best coverage for my money. I had no problems submitting a claim. I got a hold of them very quickly. I had them call a tow truck and have the car towed to the Chevy dealership. Making payments is extremely easy and flexible. I’ve had a couple of times when I had a problem with my checking account. I simply had to call them to hold off for several days so it won’t cost me an overdraft fee. I have already recommended ProtectMyCar to a friend.


K
Kristi
Easton, Pennsylvania
10/19/2017
Customer service has been superb and I'm happy with them. I recommended them to my little cousin and now he is looking into getting them.


J
Joseph
Cheyenne, Wyoming
10/19/2017
Protect My Car is an honest company. I had the warranty for almost two years and although I never had to use it, it was good to have because it was economical in case I had a breakdown. And it would be better to pay $49 a month instead of having to pay for thousands of dollars for the transmission or engine. The payments on the warranty were easy, it was taken right out of my account.


C
Celia
Cheyenne, Wyoming
10/16/2017
This company has treated me fair and have been honest. They cover what they say they will. There are no surprises and I like that. Customer service was good too.


J
Julius
, New Jersey
10/16/2017
My husband is an army veteran so ProtectMyCar gave us a discount. It’s one of the reasons we chose them over different auto warranty providers. I have submitted a claim and it’s about a problem with my car window. They were able to get everything they needed to fix my window. I only paid $100 for the parts and labor. Good experience.


M
McKinnon
, New Jersey
10/16/2017
I like protectmycar a lot. They saved me time and money and that is just great. I'm glad I have a reliable company to service my vehicle.



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  • 24/7 roadside assistance
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