Protectmycar.com Car Warranty Review


Rating: 8.9 / 10 (Excellent)
67 Customer Comments & Reviews - see all comments
Disclosure: We receive advertising revenue from this partner. 
Learn more.
Protect My Car is a New York-based provider of car warranties. Established in 2005, Protect My Car boasts a range of policies that cater to all manner of applicants, including those who would not normally qualify. Regardless of chosen policy, every product offered by this company comes with rental car reimbursement and 24 hour customer service.

How is Protectmycar.com rated?

Breakdown

9/10
Coverage
10/10
Service Contract
9/10
Claims & Repairs
8/10
Reputation

Overall Rating: 8.9 / 10 (Excellent)

Protect My Car provides vehicle warranties with coverage tiers, cancellation policy, and rules regarding claims that are all pretty much standard. Unlike several of their competitors, however, Protect My Car’s liability limit is a flat rate, rather than dependent on the covered car’s specific value. This allows customers to clearly manage the details of their policies.

Coverage Overview

Key Facts

Plan Types
Powertrain Coverage
Named Component Coverage
Exclusionary Coverage
Types of Vehicles Covered
New
Pre-Owned

Coverage - 9 / 10

Protect My Car’s warranty services are divided into three tiers - Supreme, Select, and Driveline, synonymous with the standard Exclusionary, Named Component, and Powertrain, correspondingly. While this company covers many traditional items and systems, they set themselves apart with their lock-out protection and navigation system coverage, as well as a flat liability limit of $20,000.
Limit of Liability: $20,000

What does Protectmycar.com cover?

Powertrain Coverage

  • Engine
  • Transmission
  • Drive Axle Assembly

Specialty Coverage

  • Commercial / Business Use
  • Key Loss / Damage Protection
  • Factory Navigational System

Component Coverage

  • Factory Air Conditioner
  • Brakes
  • Electrical Components
  • Front & Rear Suspension
  • Fuel System
  • Steering

Additional Benefits

  • Substitute Transportation
  • Roadside Assistance

Claims & Repairs

Claims

Deductible Options
$100
Maintenance Records Required for Service?
Yes
Waiting Period
30 days and 1,000 miles

Repairs & Service

Repair Facility Selection
In-Network Only

Claims & Repairs - 9 / 10

At Protectmycar.com, claims for maintenance are granted only after the first 30 days and 1,000 miles. Subsequently, deductibles are posted at a flat fee of $100. Proper maintenance paperwork is also required for claims to be fully accepted at any of their large network of repair facilities.

Protectmycar.com Service Contract

Contract Details

Contract Length
36-60 months
Transferability of Warranty?
Yes

Sample Contract

Protectmycar.com provides a sample contract for potential customers on its website: Protectmycar.com Sample Contract

Service Contract - 9.5 / 10

Protect My Car’s contracts, which are transferrable, typically last between three and five years. Within the first 30 days, a full, money-back cancellation is possible. After the first month, cancellation is only possible if pro-rated for time and for a $50 administration fee.

Company Reputation

Company Details

Year Founded
2005
Vehicle Protection Association Member?
Number of Employees
51-200

Customer Reviews

TrustPilot Rating
7.7 out of 10
BBB Rating
A+
BBB Positive Reviews
30
BBB Neutral Reviews
1
BBB Negative Reviews
6

Reputation - 8 / 10

Despite not being a part of the Vehicle Protection Association, Protect My Car has maintained strong ratings from third-party institutions. Between its 7.7 from TrustPilot and its A+ from the Better Business Bureau, Protect My Car has the credentials to back up its reputation.

Contact & Additional Information


Leave a comment for Protectmycar.com Car Warranty
Minimum 2-3 sentences.
 No maximum length.
* What's Your Rating?
To make this comment as helpful as possible for our community, please provide at least 2 sentences.

67 Customer Comments & Reviews

Loading Reviews ...
A
Amanda
Cheyenne, Wyoming
10/13/2017
I had a good experience with protectmycar. I'm glad my brother recommended them to me. Customer service was really good, they were nice.


S
Sandy
Cheyenne, Wyoming
10/12/2017
Protect my car Rocks!! I like this company. It has saved me over $1,000 and has made sure I have everything I need for my car. I submitted my claim and it was super easy. They take my payments out of my account directly each month, so that is convenient.


K
Knoll
Lewes, Delaware
10/11/2017
Protectmycar has treated me really well so far. They have been respectful towards me and very nice. They gave me a discount and put the payments at a reasonable price that I could afford.


H
Hammons
Lewes, Delaware
10/9/2017
I did some research and found that Protectmycar met my requirements the most out of the other companies. They have 24 hour roadside assistance, you get free oil changes, tire rotations, small deductibles, and 30 day money back guarantee. I like this company.


B
Beavers
Miami, Florida
10/7/2017
I tried and picked the company that met my needs. Protect My Car has been willing to work with me on my payments plus the coverage that they had was somewhat better than others so I signed up with them. Their claims process was fairly easy and went smoothly also.


T
Toi
Edison, New Jersey
10/7/2017
When I called Protect My Car, I had a discussion with someone over the phone, and I liked what they had to offer. I had a small issue with my car and the people who worked on it took care of everything for me. I'm satisfied with that entire experience as well as the rate I'm paying. I'd be afraid now not to have the warranty because I know how expensive it is to have a car repaired.


H
Herrington
Cheyenne, Wyoming
10/7/2017
Best decision I made. This service has been a blessing. I have limited income but they worked with me to be able to afford this, I have a 2004 car and in the past year it needed work done and towed, I never had to wait long for a tow truck and my Mechanic always has contact with this company while work is being done. Never a complaint from him about this company.


P
Paula
Edison, New Jersey
10/4/2017
They have treated me really well here at protectmycar. They are reasonable with their prices and they offer more than the others. I'd recommend them to anyone.


C
Calvin
Easton, Pennsylvania
10/4/2017
I had a very good experience with ProtectMyCar. Their price was within my budget so I went with them. They also worked with me because I was a veteran and gave me a special additional discount. I do direct deposit for payments and it's simple. When I had to submit a claim, I called them first to make sure I knew what I was doing. The woman told me to take my car to the dealership and to give them the number of the ID card that I have and that they'd take it from there. I just had to put my $100 deductible down and that was it. It was very simple and easy. I recommended them to my baby brother because this is a great company to go with. Their customer service is also very good as well.


B
Bartholomew
Edison, New Jersey
10/2/2017
Customer service is really good. I like them alot.



Top Rated
Our Partner
10 / 10
  • 24/7 roadside assistance
  • 350,000 certified mechanics in US and Canada
  • Vehicles up to 160,000 miles
  • 30-day money back guarantee
  • Rental car benefits
  • Waiting period
  • No upfront payments
  • Consistently #1 in customer satisfaction