Many or all of the companies featured compensate us. Compensation and research may determine where and how companies appear. Learn more
  1. Home
  2. Car Warranties
  3. Protectmycar.com Review

Protect My Car Review


ConsumersAdvocate.org Rating: 4.4 / 5 (Excellent)
71 Customer Comments & Reviews - see all comments
Our content is free because we may earn a commission when you click or make a purchase using our site. Learn more.
Protect My Car is a Florida-based provider of car warranties. Established in 2005, Protect My Car boasts a range of policies that cater to all manner of applicants, including those who would not normally qualify.

Regardless of chosen policy, every product offered by this company comes with rental car reimbursement and 24-hour roadside assistance. The company carries an A+ rating with the Better Business Bureau and a 7.4 out of 10 on Trustpilot.
 
View Top 10 List

How is Protectmycar.com rated?

Breakdown

4.5/5
Plans & Service Contracts
4.3/5
Claims & Repairs
4.0/5
Reputation

Overall Rating: 4.4 / 5 (Excellent)

Protect My Car provides vehicle warranties with coverage tiers, a cancellation policy, and rules regarding claims that are all industry-standard.

Unlike several of its competitors, however, Protect My Car’s liability limit is a flat rate, rather than dependent on the covered car’s specific value.

This allows customers to clearly manage the details of their policies. The company has an A+ rating with the Better Business Bureau and a "Great" score of 7.4 out of 10 on Trustpilot, which speaks to its excellent customer service.

Coverage Overview

Key Facts

Plan Types
Powertrain Coverage
Named Component Coverage
Exclusionary Coverage
Types of Vehicles Covered
New
Pre-Owned

Coverage - 4.5 / 5

Protect My Car’s warranty services are divided into three tiers - Supreme, Select, and Driveline, synonymous with the standard Exclusionary, Named Component, and Powertrain, correspondingly.

While this company covers many traditional items and systems, Protect My Car sets itself apart with its lock-out protection and navigation system coverage, as well as a maximum liability limit of $20,000 (which is available on its "Supreme" policy).
Limit of Liability: $20,000

What does Protectmycar.com cover?

Powertrain Coverage

  • Engine
  • Transmission
  • Drive Axle Assembly

Specialty Coverage

  • Commercial / Business Use
  • Key Loss / Damage Protection
  • Factory Navigational System

Component Coverage

  • Factory Air Conditioner
  • Brakes
  • Electrical Components
  • Front & Rear Suspension
  • Fuel System
  • Steering

Additional Benefits

  • Substitute Transportation
  • Roadside Assistance

Claims & Repairs

Claims

Deductible Options
$100
Maintenance Records Required for Service?
Yes
Waiting Period
30 days and 1,000 miles

Repairs & Service

Repair Facility Selection
Any Facility

Claims & Repairs - 4.3 / 5

At Protect My Car, claims for maintenance are granted only after the first 30 days and 1,000 miles.

Subsequently, deductibles are posted at a flat fee of $100. Proper maintenance paperwork is also required for claims to be fully accepted at any ASE certified mechanic in the US or Canada.

Protectmycar.com Service Contract

Contract Details

Contract Length
36-60 months
Transferability of Warranty?
Yes

Sample Contract

Protectmycar.com provides a sample contract for potential customers on its website: Protectmycar.com Sample Contract

Plans & Service Contracts - 4.5 / 5

Protect My Car’s contracts, which are transferable, typically last between three and five years.

Within the first 30 days, a full, money-back cancellation is possible. After the first month, cancellation is only possible if pro-rated for time and for a $50 administration fee.

Company Reputation

Company Details

Year Founded
2005
Vehicle Protection Association Member?
Number of Employees
51-200

Customer Reviews

Trustpilot Rating
7.4 out of 5
BBB Rating
A+
Date Collected
2018-11-20

Reputation - 4 / 5

Despite not being a part of the Vehicle Protection Association, Protect My Car has maintained strong ratings from third-party institutions.

Between its 7.4 from TrustPilot and its A+ from the Better Business Bureau, Protect My Car has the credentials to back up its reputation.

Contact & Additional Information

Homepage URL
https://protectmycar.com/
Company Phone
(844) 556-4762
Headquarters Address
570 Carillon Pkwy, 3rd floor, St. Petersburg, FL, 33716

Our Comments Policy  |  How to Write an Effective Comment

Leave a comment for Protectmycar.com Car Warranty
Minimum 12 words.
 No maximum length.
* What's Your Rating?
To make this comment as helpful as possible for our community, please provide at least 2 sentences.

71 Customer Comments & Reviews

Loading Reviews ...
J
Joseph
10/19/2017
Protect My Car is an honest company. I had the warranty for almost two years and although I never had to use it, it was good to have because it was economical in case I had a breakdown. And it would be better to pay $49 a month instead of having to pay for thousands of dollars for the transmission or engine. The payments on the warranty were easy, it was taken right out of my account.

C
Celia
10/16/2017
This company has treated me fair and have been honest. They cover what they say they will. There are no surprises and I like that. Customer service was good too.

J
Julius
10/16/2017
My husband is an army veteran so ProtectMyCar gave us a discount. It’s one of the reasons we chose them over different auto warranty providers. I have submitted a claim and it’s about a problem with my car window. They were able to get everything they needed to fix my window. I only paid $100 for the parts and labor. Good experience.

M
McKinnon
10/16/2017
I like protectmycar a lot. They saved me time and money and that is just great. I'm glad I have a reliable company to service my vehicle.

A
Amanda
10/13/2017
I had a good experience with protectmycar. I'm glad my brother recommended them to me. Customer service was really good, they were nice.

S
Sandy
10/12/2017
Protect my car Rocks!! I like this company. It has saved me over $1,000 and has made sure I have everything I need for my car. I submitted my claim and it was super easy. They take my payments out of my account directly each month, so that is convenient.

K
Knoll
10/11/2017
Protectmycar has treated me really well so far. They have been respectful towards me and very nice. They gave me a discount and put the payments at a reasonable price that I could afford.

H
Hammons
10/9/2017
I did some research and found that Protectmycar met my requirements the most out of the other companies. They have 24 hour roadside assistance, you get free oil changes, tire rotations, small deductibles, and 30 day money back guarantee. I like this company.

B
Beavers
10/7/2017
I tried and picked the company that met my needs. Protect My Car has been willing to work with me on my payments plus the coverage that they had was somewhat better than others so I signed up with them. Their claims process was fairly easy and went smoothly also.

T
Toi
10/7/2017
When I called Protect My Car, I had a discussion with someone over the phone, and I liked what they had to offer. I had a small issue with my car and the people who worked on it took care of everything for me. I'm satisfied with that entire experience as well as the rate I'm paying. I'd be afraid now not to have the warranty because I know how expensive it is to have a car repaired.

Top Rated
Our Partner

Sign up & get $300 off your new policy

  • Enjoy a FREE year of Elite Benefits including tire coverage, collision discounts & more
  • 24/7 Roadside Assistance
  • Choose your own certified mechanic
  • Consistently #1 in Customer Satisfaction
  • Get a free & fast quote now
     
READ FULL REVIEW >
CALL NOW
See Details

Related to Car Warranties

Top Articles
Suggested Comparisons