Protectmycar.com Car Warranty Review


Rating: 8.5 / 10 (Excellent)
67 Customer Comments & Reviews - see all comments
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Protect My Car is a New York-based provider of car warranties. Established in 2005, Protect My Car boasts a range of policies that cater to all manner of applicants, including those who would not normally qualify. Regardless of chosen policy, every product offered by this company comes with rental car reimbursement and 24 hour customer service.

How is Protectmycar.com rated?

Breakdown

9/10
Coverage
8/10
Service Contract
9/10
Claims & Repairs
8/10
Reputation

Overall Rating: 8.5 / 10 (Excellent)

Protect My Car provides vehicle warranties with coverage tiers, cancellation policy, and rules regarding claims that are all pretty much standard. Unlike several of their competitors, however, Protect My Car’s liability limit is a flat rate, rather than dependent on the covered car’s specific value. This allows customers to clearly manage the details of their policies.

Coverage Overview

Key Facts

Plan Types
Powertrain Coverage
Named Component Coverage
Exclusionary Coverage
Types of Vehicles Covered
New
Pre-Owned

Coverage - 9 / 10

Protect My Car’s warranty services are divided into three tiers - Supreme, Select, and Driveline, synonymous with the standard Exclusionary, Named Component, and Powertrain, correspondingly. While this company covers many traditional items and systems, they set themselves apart with their lock-out protection and navigation system coverage, as well as a flat liability limit of $20,000.
Limit of Liability: $20,000

What does Protectmycar.com cover?

Powertrain Coverage

  • Engine
  • Transmission
  • Drive Axle Assembly

Specialty Coverage

  • Commercial / Business Use
  • Key Loss / Damage Protection
  • Factory Navigational System

Component Coverage

  • Factory Air Conditioner
  • Brakes
  • Electrical Components
  • Front & Rear Suspension
  • Fuel System
  • Steering

Additional Benefits

  • Substitute Transportation
  • Roadside Assistance

Claims & Repairs

Claims

Deductible Options
$100
Maintenance Records Required for Service?
Yes
Waiting Period
30 days and 1,000 miles

Repairs & Service

Repair Facility Selection
In-Network Only

Claims & Repairs - 8.5 / 10

At Protectmycar.com, claims for maintenance are granted only after the first 30 days and 1,000 miles. Subsequently, deductibles are posted at a flat fee of $100. Proper maintenance paperwork is also required for claims to be fully accepted at any of their large network of repair facilities.

Protectmycar.com Service Contract

Contract Details

Contract Length
36-60 months
Transferability of Warranty?
Yes

Sample Contract

Protectmycar.com provides a sample contract for potential customers on its website: Protectmycar.com Sample Contract

Service Contract - 8 / 10

Protect My Car’s contracts, which are transferrable, typically last between three and five years. Within the first 30 days, a full, money-back cancellation is possible. After the first month, cancellation is only possible if pro-rated for time and for a $50 administration fee.

Company Reputation

Company Details

Year Founded
2005
Vehicle Protection Association Member?
Number of Employees
51-200

Customer Reviews

TrustPilot Rating
7.7 out of 10
BBB Rating
A+
BBB Positive Reviews
30
BBB Neutral Reviews
1
BBB Negative Reviews
6

Reputation - 8 / 10

Despite not being a part of the Vehicle Protection Association, Protect My Car has maintained strong ratings from third-party institutions. Between its 7.7 from TrustPilot and its A+ from the Better Business Bureau, Protect My Car has the credentials to back up its reputation.

Contact & Additional Information


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67 Customer Comments & Reviews

Loading Reviews ...
M
Mazzarella
The Villages, Florida
10/2/2017
I've been referred to ProtectMyCar through a coworker and I'm glad they shared that information with me. I gave them a call and got it all set up in a short time. There was no pressure or stress and they didn't just try to sell me. They took their time to answer all my questions and treat me like their only customer and not just rush me off the phone. I like them a lot.


S
Saturnina
Lewes, Delaware
9/29/2017
I got recommended by a friend and so far so good. They gave me a holiday discount and helped me get my payments to where I needed them. They have been lots of help.


K
Krum
Cheyenne, Wyoming
9/23/2017
Protectmycar is great and has saved me in many instances. I love that there is a 30 day money back guarantee so if I change my mind I can get my money back. There is also free oil changes and tire rotations. I really like the 24/7 road side assistance. It just really eases my mind when I'm out on the road now.


O
Olga
Fairfax, Virginia
9/22/2017
I made a couple claims with protectmycar and they went good. The reps I spoke with were polite and not pushy. They just called the repair shop and took care of everything for me. It was nice not to stress.


L
Lucille
Edison, New Jersey
9/22/2017
I saved over $1600 with this company on my timing belt going out on me. I only had to pay $100 out of pocket, very happy customer.


E
Esmeralda
New York, New York
9/20/2017
Submitting a claim was easy. The price is fair. Customer service is also good. I recommended them to a friend.


A
Angelia
The Villages, Florida
9/14/2017
I like how helpful they are when I have any issues they always get them resolved. Their customer service representatives are nice.


B
Brigette
The Villages, Florida
9/14/2017
When I submitted my claim it was fast and easy. This company is up front and honest about everything they were covering and there were no hidden surprises.


S
Shephard
Dallas, Texas
9/13/2017
I researched a few different companies online and then heard of this one over the radio one morning and it caught my attention. They have good prices and have better benefits. I'm happy I heard them and decided to go with them over the other companies. Their reviews also were good which helped me decide.


O
Olga
Dallas, Texas
9/13/2017
My AC went out last summer and I was so glad I had my warranty with Protect My Car. They saved me a bundle of cash and worked very well with me. The claims process was simple. I recommended them to a friend.



Our Partner
8.5 / 10
  • 24/7 roadside assistance
  • 30-day money back guarantee
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