Healthy Paws Pet Insurance Review
1,285 Customer Comments & Reviews - see all comments
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Healthy Paws is a pet insurance company based in Washington state that provides coverage for cats and dogs. They are underwritten by Chubb Group, a consistently highly-rated insurer. Healthy Paws offers an industry-leading suite of policies that include unlimited lifetime benefits, high reimbursement, affordable coverage, and top rated customer service.
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1285 Customer Comments & Reviews
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Our 3.5 year old boxer developed a cancerous growth in his eye which had to be removed and we had to scan his entire body for possible tumors. Luckily he is fine for now. Healthy Paws was prompt and flawless in reimbursing us, highly recommended!
Straight to the point - Healthy paws may have saved my puppy's life. On Christmas day we were surprised to find our 7 month old mastiff puppy with swollen joints and a softball sized mass suddenly appear on his ribs. We rushed him straight to the emergency vet. We were greeted with a costly diagnosis and treatment plan. Thanks to owning pet insurance, I wasn't burdened by any decisions between weighing my puppy's health vs the balance in my bank account. Concerned, I called customer service who was very receptive, answering all of my questions and putting my mind at ease. You could tell the receptionist was genuinely concerned and cared about our current situation. Honestly, this was... Read More
Healthy Paws was there for me when my puppy had a horrible car accident. They paid the claim on the spot over the phone with my vet. I am so thankful for their support and attentiveness during such a traumatic experience. I would recommend this pet insurance to anyone that has a young puppy, because accidents do happen!
I rate healthypaws as one of the best health insurance for your pet. I had to use healthypaws insurance several times in my two young dogs lives and in every instance, they have come through. The service is excellent, you only need to submit their claim form which is very easy to fill out, then submit your receipts. I find it easy to send the form and receipts through email. Within a day or two you receive an email with a claim number then in another day or two you get the explanation of benefits with the amount you will be reimbursed. Within a week to 10 days you receive a check in the mail. I'm very happy I chose healthypaws for my dogs health insurance, I've recommended it to... Read More
Enrolling in Healthy Paws insurance for our chocolate lab was such a great decision. Our recent experience with the claims process was incredibly easy and an overall relief. Submitting a claim through the app and sending in medical forms is straight forward and takes about 5 minutes. The best part is if you need help and you call the help line, SOMEONE ANSWERS! This is not typical of insurance companies. My claims were reviewed, processed and paid out within a week. Afterwards, they even contacted me to see how my lab was recovering. What an incredible company and service.
I am beyond grateful for the help and professionalism of Healthy Paws Insurance. I try to tell people how important pet medical insurance is, but it is still under the radar, I'm afraid. If it weren't for the medical insurance from Healthy Paws, we would have had to take out loans to keep our dogs alive. I'm so thankful that I found this insurance.
I purchased Healthy Paws insurance when Maya was just a puppy. She is almost five now. Despite my skepticism of the insurance industry as a whole, this company has processed every claim I have submitted fairly and rapidly. This includes, among others, TPLO surgery on both knees and mast cell tumor removal at Cornell Veterinary Hospital. As you may imagine, no small expense. Without their help we could not have afforded the care that Maya desperately needed. We are extremely grateful.
If you are looking for pet insurance, look no further. Healthy Paws is the insurance to get. They cover all accident and injury (not pre-existing) and pay each and every invoice quickly. We have an epileptic dog and have been having a hard time getting his seizures under control so this has included hospitalizations, MRI's, prescriptions, doctor visits, etc. and Healthy Paws has covered everything - no questions asked. Love Healthy Paws!!
We have been SUPER happy with Healthy Paws. They have approved all reimbursements that fall within our policy's guidelines. They even emailed to check in on how our dog was doing after his surgery! Quick payments, wonderful customer service. Totally worth it.
I really don't know what I would have done if I didn't have Healthy paws. I've been paying for insurance for the past 3 years for both of my dogs - and actually hoping I would never have to use it - only because I've never had the experience before and I wasn't sure how it would work out. One of my dogs had an accident and needed double knee surgery. He was in pain and thank God for Healthy paws they processed the refund so quickly and they also sent me periodic emails asking about how our dog was doing - the rep I talked to on the phone was helpful and very sympathetic. This has been a great experience.