Healthy Paws Pet Insurance Review
1,293 Customer Comments & Reviews - see all comments
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Healthy Paws is a pet insurance company based in Washington state that provides coverage for cats and dogs. They are underwritten by Chubb Group, a consistently highly-rated insurer. Healthy Paws offers an industry-leading suite of policies that include unlimited lifetime benefits, high reimbursement, affordable coverage, and top rated customer service.
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1293 Customer Comments & Reviews
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Our 2 y.o. dog's first incident - some ultimately undiagnosed liver imbalance occurred 5 days after we signed up - but there was a 15 day waiting period so $2,300 went out without helping to meet the deductible and without possibility of any reimbursement. His second incident, involving broken Incisors was covered and after satisfying $180 remaining deductible, resulted in a $1400 payment on another $2,300 bill, Not great, but not too bad considering the rules of the agreement. We still advocate that our doggie parent friends sign up for coverage since it is insane what some accidents and illnesses may cost in this day & age.
I am writing this review to say how happy we are that we have Healthy Paws pet insurance! You never know (or even think) you are going to need it until something does happen and you are faced with a decision on whether or not you can afford to give your pet the medical attention it needs. Our sweet dog Marley at 2 years old tore her CCL on her right leg. We were heartbroken! Not only that but we never thought that something like this would happen to a young and healthy dog! We immediately called Healthy Paws customer service to confirm we were covered should we decide to get Marley TPLO surgery and after Healthy Paws reviewed our file they assured us that it was. It made our... Read More
My year old Black Lab ate a seed pod which got stuck in his stomach. He needed an emergency endoscopy to remove it. I filed the claim in the Animal Hospital parking lot because it is easy and convenient and claim was settled in days. We have been so pleased with the customer service and prompt processing of our claims . The staff even check in to see how William is doing. Highly recommended.
EXCELLENT! We had a most unfortunate event in which our pug decided to eat a plastic toy and needed emergency surgery- we were worried about out lil girl BUT Healthy Paws took the financial stress away and helped us focus on getting our pug better!! Healthy Paws was fast- all claims are online with submission of medical records and we were reimbursed very quickly! I cannot say HOW THRILLED WE ARE TO HAVE HEALTHY PAWS!!!
I have so much peace of mind with having Healthy Paws insurance for my kitties. I have 4, and two of them have had major illnesses that required surgery. I might not have been able to give them the proper care if I had to pay for it all out of pocket.
Healthy Paws has been such a life saver for our family. Their claims process is quick and painless and they stay true to their coverage policies. Having insurance through them has made it possible to provide out pet with the medical care she needs without the worry of how we're going to pay for it.
I joined healthy paws about two years ago. At the time my pet was a happy healthy dog, but we had a very active and adventurous lifestyle and I wanted to make sure if anything happened to her I wouldn't be stressed if the time came. This winter she had to get a total knee replacement (TPLO). This was a huge disappointment and shock to our family but having healthy paws was a huge relief once we scheduled the appointment and knew the procedure was going to be an expensive one. I paid a total of $600 for a $5,000 dollar surgery. Every claim I entered was dealt with promptly and fairly, and every conversation I had with a healthy paws employee was extremely helpful and professional. I never... Read More
Our healthy 6 year old dog tore her cruciate in her back legs almost exactly one year apart from each other. Healthy paws was very responsive in their communication with us as well as in getting us the reimbursement checks in a timely manner. It has been so nice to be able to focus on the recovery of our family pet each time rather than how we were going to pay all of the bills through the surgeries and long recovery road. They also followed up multiple times to see how our dog was doing with a personal email. Healthy paws has made it so easy to submit claims with their app and check the status. I am so thankful that we decided to get insurance for our dog!!
We use Healthy Paws to insure our pets from puppy to passing. Their plans are affordable and are invaluable when something goes wrong. We lost our doberman at age 4 to kidney failure and they covered the intensive care so we could just love her through it. We wish they sold human insurance because our dogs have better health care than we do.
We adopted our dog from a shelter, and decided to get pet insurance right away as a precaution since we were first time dog owners. We chose Healthy Paws because of the ease of filing claims and the simple policy terms. As it turns out, our dog has had two major health incidents requiring surgery, and Healthy Paws has been there for us through each one. Our dog literally owes his life and happiness to Healthy Paws, and I can't recommend them enough. Filing a claim and getting reimbursed is easy, and the customer service is great.