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Compare Healthy Paws vs. Trupanion Pet Insurance

What’s the difference between Healthy Paws Pet Insurance and Trupanion Pet Insurance? See how our editors compare the two companies below.
Last Updated: April 24, 2024
Healthy Paws Pet Insurance
3.9 / 5 - Very good
#1 in Pet Insurance
Trupanion Pet Insurance
4.8 / 5 - Excellent
no_rank
vs

Key Facts

  • No enrollment or administrative fees
  • Accidents, illnesses & emergency care
  • Most claims are processed within 2 days
  • Flexible premium & deductible options

 

  • Unlimited payouts and no caps on coverage
  • 90% reimbursement on the amount billed by your vet
  • Direct-to-vet payment at time of checkout available to limit pet owners' out-of-pocket costs
  • Per-condition deductible can reduce pet owners' expenses for chronic conditions
  • Fast reimbursement
  • No penalties for filing claims

OVERALL RATINGS

 Healthy PawsTrupanion
Coverage3.5/55.0/5
Cost4.0/54.5/5
Extras4.0/54.5/5

When it comes to insuring your furry loved-one, it’s important to pick a company that has a stellar reputation, plenty of coverage, and no fine-print when it comes to benefits.

Healthy Paws and Trupanion hit all of these points, as both companies have A+ ratings with the Better Business Bureau (BBB), often have positive customer feedback, and offer comprehensive coverage on all the major points pet owners should be looking for.

But while both companies run head-to-head in some areas – such as unrestricted vet selection and coverage – flexibility (as well as price) could be a sticking point for consumers when choosing between these two companies. 


What do their policies cover?

Both Healthy Paws and Trupanion cover all the major areas customers should expect out of a pet insurance policy:

  • accidents
  • illnesses
  • hereditary issues
  • congenital issues
  • cancer
  • chronic illnesses
  • dental accidents (like a broken tooth).

Neither company covers preventative care or wellness (as most companies do not), but Trupanion does cover behavioral therapy, prosthetics, and mobility aids, unlike Healthy Paws.

However, services like acupuncture, behavioral therapy, chiropractic therapy, homeopathy, hydrotherapy, physical, and rehabilitative therapy are offered at an extra cost or “rider” through Trupanion.

Trupanion also has additional "owner assistance" coverage at an extra cost. This can cover boarding fees for a hospitalized pet, cremation or burials for accidental deaths, or holiday vacation cancellation costs.

Healthy Paws offers all of these services at no extra cost.

 Healthy PawsTrupanion
Pets Covered
Dogs
Cats
Dogs
Cats
Coverage Types
Medical
Medical
Vet Selection
Unrestricted
Unrestricted
Out-of-State Coverage
Yes
Yes
Commercial Pets Covered

Medical Conditions Covered

Healthy Paws
vs
Trupanion
  • Accidental
  • Illness
  • Hereditary
  • Congenital
  • Cancer
  • Chronic
  • Accidental Dental
  • Accidental
  • Illness
  • Hereditary
  • Congenital
  • Cancer
  • Chronic
  • Accidental Dental
  • Dental Illness

Medical Treatments Covered

Healthy Paws
vs
Trupanion
  • Diagnostic Testing
  • Surgery
  • Hospitalization
  • Prescription Medications
  • Emergency Care
  • Specialty Care
  • Alternative Care
  • Diagnostic Testing
  • Surgery
  • Hospitalization
  • Prescription Medications
  • Emergency Care
  • Specialty Care
  • Alternative Care
  • Behavioral Therapy
  • Prosthetics & Mobility Aids

How do their benefit limits compare?

 Healthy PawsTrupanion
Benefit Limit Types
Unlimited
Unlimited

Reimbursement & Deductible Differences

 Healthy PawsTrupanion
Reimbursement Model
Actual Cost
Actual Cost
Minimum Percent Reimbursement
70%
90%
Maximum Percent Reimbursement
90%
90%
 Healthy PawsTrupanion
Deductible Type
Annual
Annual
Minimum Deductible Offered
$100
$0
Maximum Deductible Offered
$500
$0

Cost Comparison

Overall, Healthy Paws outranks Trupanion in terms of pricing.

Trupanion's starting monthly premiums tend to be more expensive than Healthy Paws.

However, the real sticking point for consumers may be that they cannot adjust their reimbursement percentage with Trupanion and that the company also charges extra for owner assistance or alternative therapies.

However, both are flexible in terms of being able to choose deductible amounts. 

Starting Monthly Premiums

 Healthy PawsTrupanion
Dog: Sample Monthly Premium, 1 year old male Golden Retriever in zip code 92683
$32.83
$59.21
Cat: Sample Monthly Premium, 1 year old male American Shorthair in zip code 92683
$17.19
$32.41
Rate Details: Annual Deductible: $500, Benefit Cap: Annual & Unlimited, Reimbursement Model: 70% of Annual Cost
Rate Details: Annual Deductible: $700, Benefit Cap: Annual & Unlimited, Reimbursement Model: 90% of Actual Cost
Available Discounts:

Compare Enrollment & Waiting Periods

 Healthy PawsTrupanion
Min Enrollment Age
8 weeks
0 weeks
Max Enrollment Age
14 years
14 years
Accident Waiting Period
15 days
5 days
Illnesses Waiting Period
15 days
30 days
Free Look Period
30 days
30 days

Claims & Service

Both companies offer claims online or by mail.

One factor that makes Healthy Paws stand out among other pet insurance providers is the ease of submitting claims through the company's mobile app. 

 Healthy PawsTrupanion
Advertised Response Time
3 days
7 days
Claim Form
Email
Fax
Online Portal
Mobile App
Online Portal

Company Disclaimers

*Terms and conditions apply. This plan not available for new enrollments in Florida. See policy for details. Trupanion is a registered trademark owned by Trupanion, Inc. Underwritten in the United States by American Pet Insurance Company.

Contact & Additional Information

 Healthy PawsTrupanion
Homepage URL
Headquarters Address
11120 NE 33rd Place, Bellevue, WA, 98004
6100 4th Avenue, Seattle, WA, 98108
Mailing Address
P.O. Box 50034, Bellevue, WA, 98105
6100 4th Avenue, Seattle, WA, 98108
Year Founded
2009
2000

Final Verdict

Trupanion Pet Insurance has a higher overall rating than Healthy Paws Pet Insurance. Trupanion scores better than Healthy Paws across: Coverage, Benefit Limits, Deductibles, Reimbursement, Cost, Extras, Reviews, and Enrollment.


Customer Comments & Reviews

brittany.k.detemple

4/24/2024
Healthy Paws Pet Insurance review
HealthyPaws has cared for all of my animals for well over a decade now. I've had everything from large dogs with broken bones, rattlesnake bites, down to elderly cats with kidney problems. I recommend HealthyPaws to everyone I come across. Submitting claims is really straighforward, coverage is very predictable ,and it's clear the people that work here really care about people's pets.


ejp58rn16

4/24/2024
Healthy Paws Pet Insurance review
Responds to claims in a timely manner. Having Healthy Paws has enabled me to give my dog the very best care. The stress of high vet bills is alleviated knowing I will be covered.I encourage anyone looking for pet insurance to consider Healthy Paws.


P
Paul D

12/21/2023
Trupanion Pet Insurance review
We have used Trupanion for 12 years and have been very pleased with the ease of submitting claims, and the speed that they pay claims. Our dog was very ill from the time he was 2 years old and Trupanion paid out more than $40,000 over that period. Our new puppy is now 17 weeks old and he is also covered by Trupanion. The few times I had to call customer service, the folks were exceptionally nice and assisted in getting the claim paid. Great company to work with.


D
Dalene

5/21/2022
Trupanion Pet Insurance review
Well, we were with Trupanion for about ten years with our last dog and were more than happy with this service. Our costs were covered quickly through our vets which was especially important as we dealt with his cancer and subsequent death. We did not have to submit anything ourselves during our periods of worry and grief. Yes we did feel the rates went up quickly but we did have peace of mind and we did feel the large costs incurred when he was a puppy , the fact he needed life long treatment for lymes disease, and his cancer treatments at the end of his life were more than covered (and this was without us accessing the "accident" portion.) We now have a new pet three years later and are considering using them again.


C
CJ M

2/7/2015
Healthy Paws Pet Insurance review
Regarding the online quoting system + let me include multiple pets on same quote - can't figure out how to pay an annual amount rather than monthly - they add $25 to the first payment for account set up =deal breaker


J
Jerry R

1/21/2015
Trupanion Pet Insurance review
Liston in their customer service department was awesome. He explained everything clearly and went way above the call of duty to help. I am so glad that I cam back to Trupanion, No gimmicks or hidden fees. Straight forward so you really do know what you are paying for and what is and is not covered. How good is that? Thank you Liston! Jerry


L
Lori S

1/17/2015
Healthy Paws Pet Insurance review
I've not actually had my pets covered under this insurer, but they are among the ones I obtained quotes from while shopping around. I have 2 cats; a 4 yr old male & a 12 yr old female. The female is actually in better health than the male, with his frequent UTIs, however because she is over 8 yrs old the best plan they will give me is a $500 deductible & 70% reimbursement, with various limitations. And at the same rate as the comprehensive plan for my male, which has a $100 deductible & reimburses at 90%.


E
Edward M

1/13/2015
Trupanion Pet Insurance review
My boy, "Mr. Pipes," has been through hell these last few years. He's had his gall bladder removed, several bouts of pancreatitis, a stroke, an inflamed liver, tumor biopsies and more. Our total vet bills have easily topped $20k. Trupanion has covered 90% (excepting exam fees) with absolutely NO hassle. They even directly deposit the funds into my checking account within 2 weeks of submitting the claims. I'm impressed beyond belief. It honestly seems too good to be true, but it is.