Healthy Paws Pet Insurance Review
1,296 Customer Comments & Reviews - see all comments
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Healthy Paws is a pet insurance company based in Washington state that provides coverage for cats and dogs. They are underwritten by Chubb Group, a consistently highly-rated insurer. Healthy Paws offers an industry-leading suite of policies that include unlimited lifetime benefits, high reimbursement, affordable coverage, and top rated customer service.
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1296 Customer Comments & Reviews
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Our healthy 6 year old dog tore her cruciate in her back legs almost exactly one year apart from each other. Healthy paws was very responsive in their communication with us as well as in getting us the reimbursement checks in a timely manner. It has been so nice to be able to focus on the recovery of our family pet each time rather than how we were going to pay all of the bills through the surgeries and long recovery road. They also followed up multiple times to see how our dog was doing with a personal email. Healthy paws has made it so easy to submit claims with their app and check the status. I am so thankful that we decided to get insurance for our dog!!
We use Healthy Paws to insure our pets from puppy to passing. Their plans are affordable and are invaluable when something goes wrong. We lost our doberman at age 4 to kidney failure and they covered the intensive care so we could just love her through it. We wish they sold human insurance because our dogs have better health care than we do.
We adopted our dog from a shelter, and decided to get pet insurance right away as a precaution since we were first time dog owners. We chose Healthy Paws because of the ease of filing claims and the simple policy terms. As it turns out, our dog has had two major health incidents requiring surgery, and Healthy Paws has been there for us through each one. Our dog literally owes his life and happiness to Healthy Paws, and I can't recommend them enough. Filing a claim and getting reimbursed is easy, and the customer service is great.
I want to share the story of my sweet boy Jackson in the hopes that other pet owners can make a wise and informed consumer decision about the important need of purchasing pet health insurance as early as possible in your pet's life. My boy, a male yellow lab, was born in 2007. As a typical lab, he liked to get into everything. When he was around 4 years old, I started to become very concerned about the possibility of Jackson developing hip and elbow dysplasia later in life, a common congenital problem with labs. I looked online and could not find any policies that would cover congenital problems, as these are typically excluded from most ALL policies. Enter Healthy Paws.....After TONS... Read More
Our three year old rescue has already had two major surgeries, and all I can say is we are so glad that Healthy Paws is our insurer. In the times I have spoken with them on the phone with questions, they have been super polite and helpful. I've never felt that they are trying to exclude coverage, they pay quickly, and the rates are fair.
Wonderful customer service, extremely quick in processing claims. My dog had to have surgery and ended up in a critical care hospital for almost 2 weeks, having to have another surgery by a specialist 2 transfusions. If it weren't for Healthy Paws I would not have been able to bring my baby home. The claims were processed and completed within 2 days some same day. They have reimbursed over 21,000. Very simple process, even sent emails asking if he was doing ok. I can't say enough positive things about them. They are truly the best out there.
Healthy Paws is an amazing company. We've been with them for seven years and have had two major incidences with our dog. In both cases, Healthy Paws has been quick to process and reimburse our insurance claims. Moreover, in both occasions, Healthy Paws checked in (either by phone or email) just to see how our dog was recovering. Healthy Paws takes so much stress out of the situation and let's us focus on our dog's needs.
I first bought Healthy Paws when my vizsla was 8. Within a year she was diagnosed with hemangiosarcoma. It was terminal. HP covered around $20,000 in expenses. We knew we couldn't cure her and I am sure HP did too. Together we gave her, and us, another 6 months. Now I have 3 dogs and they are all insured. It's just peace of mind. One of my dogs recently tore her ACL. With HP's coverage for one treatment that dogs insurance payments have been reimbursed to date. I only wish my own health coverage was this easy.
Glad I had Healthy Paws when my puppy swallowed something she wasn't suppose to and had to have surgery. The claim process was quick and straight forward, with detailed explanations on what was covered. The premium was also the lowest of any insurance company. Great company!
The people at Healthy paws were very helpful and caring over the years which I used their service. My dog had frequent health issues towards the end of her life and the people were always fast and easy to deal with, so I could spend time with my dog and not dealing with insurance issues. When she passed they were very sympathetic and helped me finalize everything leaving me time to grieve. I would definitely use them again myself and recommend them to my family and friends. I wish health care insurers for people were this good.