Healthy Paws Pet Insurance Review
1,480 Customer Comments & Reviews - see all comments
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Healthy Paws is a pet insurance company based in Washington state that provides coverage for cats and dogs. They are underwritten by Chubb Group, a consistently highly-rated insurer. Healthy Paws offers an industry-leading suite of policies that include unlimited lifetime benefits, high reimbursement, affordable coverage, and top rated customer service.
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Healthy Paws pet insurance may be the best financial decision I’ve ever made. When my dog needed surgery they communicated often and in a timely manner. I was able to not hesitate when making decisions about his care because I knew Healthy Paws was behind me.
I am so happy that I found Healthy Paws! I was skeptical about pet insurance coverage prior to signing up and thought that it would either be too expensive and not worth it or that they would barely cover the bills... I was pleasently surprised to see that not only is their monthly premium very affordable ($29 a month for my cat), but my plan has a single $100 deductable and covers 90% of all tests, procedures, and medications. My cat was recently sick and I spent over $1500 in 3 days! Healthy Paws covered over $1100 after my deductable kicked in! I got the reimbursements in roughly 1 week after sending in the claims. Long story short(er) the company is great and I highly recommend them!
Healthy Paws came in when I needed it most. So easy to use. Just uploaded my invoices and medical records using the app and got reimbursement a week or two later. No issues or hassle.
We have been fortunate to have Healthy Paws Insurance for our last two dogs. Unfortunately our pets have had issues especially our current boy Rudy, but this insurance has never hesitated to be by our side and pay on the claims promptly and without any undue questioning or procrastination. I would never consider having a pet without Healthy Paws. Almost a important as a great veterinarian which The Rudy has both.
I have 2 small breed dogs (Shih Tzu/ Maltese mixed and Biewer Yorkie mixed) and I have enrolled my dogs since 12/05/2014, when they were about 4 and 5 years old. After a very thorough research and analysis of all the pet policies out there, Healthy Paws was the most affordable one with great benefits. I paid about $80-90 for both dogs per month with a 90% reimbursement and $100 deductible per year and there are no caps on claims. It doesn't cover preventative care but enrolling in Healthy Paws Pet Insurance gave me a peace of mind that I will be able to afford medical care for my dogs in case they needed it. My dogs are generally healthy and I didn't have to submit any claims but... Read More
We've been with Healthy Paws since October 2014. In November of 2017, our dog was diagnosed with a partial tear of her ACL. Healthy Paws covered her entire treatment including bi-weekly laser treatments. Unfortunately, the partial tear became a complete tear earlier this year that required surgery. Healthy Paws was with us the entire way, and we are grateful for them. We only paid the original $100 deductible, and HP reimbursed us 90% for all of our costs including the surgery. It's so easy to submit a claim online and they pay FAST which is greatly appreciated. I would highly recommend Healthy Paws for any pet lovers out there looking for insurance to protect their furry loved... Read More
I have a Frenchie-Pug mix, Ariel, who was a rescue, so I knew very little about her medical background. I got a policy through Healthy Paws because I never want to be that person who asks, "can we afford this?" If one of my fur kids isn't well, I will always do whatever it takes to get them better. When the weather started heating up, I noticed Ariel struggling to breathe (which is common in short-nosed breeds) and it broke my heart. I had her evaluated to see if she'd be a candidate for airway surgery; it's something I've always known was an option but in all my years of owning pugs I hadn't had one that seemed to need it. Turns out Ariel had several issues that were causing her... Read More
Rating based on quote and phone calls about options: I post this review to encourage other pet parents to enroll with Healthy Paws BEFORE your baby turns 8 years old, and so parents of older pets don't get their hopes up if they feel as I do about 60%. I was excited to sign up with Healthy Paws given its excellent reputation, but when I submitted information about my cat for a quote, the only reimbursement option offered was 60%, because she is probably* 8 years old. This made me sad, because 60% isn't enough "insurance" for my peace of mind. A phone call confirmed this information BUT also clarified that the 60% (with $750 or $500 deductible) for 8 or older applies only to NEW... Read More
I am so impressed with Healthy Paws! I am just going to copy and paste my original email to them after Bilbo had to have emergency surgery. "Hi Healthy Paws, I am so very, very impressed with your wonderful service - from the start of Bilbo getting sick to quickly settling the claim so I could pay off my credit card immediately. Your caring, thoughtful representatives helped me feel reassured as Bilbo was going through the surgery that the treatment should be covered or at least the claim would be addressed expeditiously. Bilbo is doing much better - he just had his stitches taken out of his tummy yesterday so he can get back into the streams and lakes like the real hiking dog he... Read More
This company is awesome!! They truly care about you and your pet... they process claims as quick as 3 days from submission and paid within 5 days of that... their staff is friendly, kind, concerned for your pet and many have talked me through tears when my baby girl was sick. The plan i have is VERY affordable. And the best out there.. i've had them for over 5 years and they will always be my pet insurer. Great company!!!