Healthy Paws Pet Insurance Review
Healthy Paws is a pet insurance company based in Washington state that provides coverage for cats and dogs. They are underwritten by Chubb Group, a consistently highly-rated insurer. Healthy Paws offers an industry-leading suite of policies that include unlimited lifetime benefits, high reimbursement, affordable coverage, and top rated customer service.
ConsumersAdvocate.org Rating: 9.8 / 10 (Excellent)
#1 in Pet Insurance
994 Customer Reviews - see all reviews
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Healthy Paws has been a life saver for my cat Peeta! Peeta had to have emergency surgery, multiple blood transfusions, x-rays, ultrasounds and a feeding tube for a traumatic injury. He fought for his life for a week, but is making a full recovery now because we were able to get him the best health care possible. Healthy Paws was there for us, from the first panicked phone call I made throughout the whole ordeal. My claims were processed quickly and we were all very touched when Peeta received a hand-written get-well card from the entire team. If you love your pet, get Healthy Paws!
West Hartford, Connecticut
I have Healthy Paws Pet Insurance for about almost 4 years now and I could not be happier to have them for when I need them for my dog Piper's health care needs. I have had to file claims twice once for a minor ailment and for CCL (ACL) surgery. The latter was a major (and expensive) surgery for Piper. And although I had forgotten to send them her updated medical history (which is subsequently did), they quickly and provisionally approved my claim and the reimbursement was made within 11 business days of making the claim. PROS: The claim process is easy, no forms to fill, easy online upload. Claim response is speedy, Customer Service is excellent (a follow up email to ask how Piper... Read More
Las Vegas, Nevada
Can't say enough good things about this company,its product/service or its employees. 5 star through and through i highly recommend (and would never have another pet without it) getting this insurance. Thanks to Healthy Paws my dog was able to receive the best of care without cost being a concern My dog actually had better health insurance than I do!!
Healthy Paws has been so great. My puppy, Luther, got very sick with some intestinal issues and without insurance I would not have been able to afford all of the billings that were racking up. Now Luther will have to continue to be on expensive medicine and Healthy Paws makes this manageable. I have been able to call into Healthy Paws and make sure that procedures are covered and everyone I speak with is so helpful and nice. They even email to check in on Luther. Can't imagine not having Healthy Paws!
I adopted a rescue and immediately got some pet insurance through HealthyPaws. I'm so glad I did. I had the insurance for less than a month and had to submit a claim for emergency surgery. My dog Stella is safe and healthy now, and I definitely feel more at peace knowing I have the support of Healthy paws.
We are so very happy with Healthy Paws Pet Insurance. Our precious French Bull Dog suddenly developed a back problem that required an MRI and surgery for a left sided hemilaminectomy. He had developed a disc herniation causing spinal cord compression - also known as intervertebral disc disease. He received the best medical care at Cummings Veterinary Medical Center at Tufts University. When I received the bills for his treatments, I simply used the Healthy Paws app on my phone, took a photo of the bill, and uploaded it. Within 10 days, Healthy Paws reviewed the bills and provided us the reimbursement appropriate to our plan. We also received emails from Healthy Paws asking how... Read More
I have two rescues. Scrappy we adopted in 2013, he was 1 and a half, and Baloo we adopted in 2014 and was between 2-5yrs old. Scrappy ended up testing heartworm positive in December 2013, despite having a clean bill of health from the rescue and being on heartworm prevention since we adopted him. Baloo is not an extremely sporty dog, but my Scrappy chases him around for 8hrs a day to make sure he gets tons of exercise. We recently noticed him limping, after x-rays and an exam that he needed to be sedated to have done, he was diagnosed with a torn CCL. Thanks to healthy paws, both my boys were able to receive the treatment they required, including multiple night hospital stays... Read More
My puppy had to be rushed to the emergency vet due to ingesting something toxic. After a gastrointestinal surgery and 48 hour stint in the hospital, we were worried to see the total bill. We knew we had accident insurance but weren't positive on what would be covered considering the experiences we have had in the past with insurance companies. We submitted the claim on a Sunday via the healthy paws app and heard back immediately that they were processing the claim. The claim was accepted less than 48 hours later and we received a check in the mail a few days later for exactly what they had promised they would cover. We even received a personalized email during the course of that week... Read More
South Hamilton, Massachusetts
We recently went through two back-to-back emergency surgeries with our young puppy and Healthy Paws was not only highly responsive with our claim, they followed up personally to make sure she was doing ok in her recovery. The Healthy Paws app made it easy for me to snap a picture of our vet bills, click 'submit claim', and initiate the process right from my phone. Once submitted, I received an email right away telling me our claim was being reviewed and another only a few days later detailing the amount we would be reimbursed based on our plan - no hassles, no questions asked. It was difficult enough dealing with a sick pet and trusting that someone had our back financially was a huge... Read More
Healthy Paws! You all need to know the sense of both relief and confidence you have infused into our decision to have our Choc Lab Duke, protected by Healthy Paws. He started favoring his right leg at about 6 months old after exercise or play times. Unfortunately like other large breeds, it was confirmed Elbow Dysplasia after x-rays and then seeing a Specialist. We thought we were going to be "poop" out of luck staring at an enormous bill. See, we had been down this familiar road before with our previous forever dog... But your company restored our faith in how it should work. The claims notice we just received is just one example, not just because Duke was covered, but the... Read More
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