Healthy Paws Pet Insurance Review
Healthy Paws is a pet insurance company based in Washington state that provides coverage for cats and dogs. They are underwritten by Chubb Group, a consistently highly-rated insurer. Healthy Paws offers an industry-leading suite of policies that include unlimited lifetime benefits, high reimbursement, affordable coverage, and top rated customer service.
ConsumersAdvocate.org Rating: 9.8 / 10 (Excellent)
#1 in Pet Insurance
800 Customer Reviews - see all reviews
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My Golden Retriever pup had terrible anal gland problems. Every month from 9 months to 17 months he had to go in to the vet to get them expressed. During this time, he also developed three infections in the glands, which required medical infusions. At this point, my Vet felt a Bilateral Anal Sacculectomy was necessary to avoid the glands becoming abscessed. During this whole ordeal, Healthy Paws was completely supportive. Receipts turned in were promptly assessed, and a check was sent. During this time Healthy Paws never question my Vet's actions. More amazingly, after every thing, they contacted me and told me how happy they were to know my dog was recovering and that he was fine. I... Read More
New York, New York
We couldn't be happier! Getting Healthy Paws was the best decision we made.
Healthy Paws is amazing! Our rescue dog, Nacho, needed eye surgery for a cataract that was causing him to become blind. He is only 2 years old. I was not sure if any of it would be covered, but thankfully 90% was covered. I submitted the claim on Monday and had a check by Saturday! Our last rescue dog was 4 years old and developed bone cancer. We had another pet insurance carrier. It would take 1-2 months to get each claim resolved. On top of a speedy resolution, they contacted us a week later via e-mail to see how Nacho was doing. What a thoughtful thing to do! I am happy to say that he is doing pretty well. I can not say enough about Healthy Paws. They are very... Read More
Brooklyn, New York
Thank God for HealthyPaws. We had friends tell us to get health insurance for our pup, and laughed it off -- after all, he was barely 4 months, what could go wrong? 2 days after our waiting period ended, we discovered that Gunther (french bulldog puppy) was dragging his paws, indicating neurological dysfunction. After a $2,000 MRI, we realized the only option was a $6,000 surgery to save him from a cyst that had developed on his spine. This $8,000 doesn't include the probably $1,500 worth of in-between appointments and $500 worth of therapeutic toys and medication we ended up cashing in on during the entire process. I can honestly say we probably couldn't have provided him with... Read More
Riverside, Rhode Island
Healthy Paws Pet Insurance has been better than we could have ever imagined. Any claims we submit are processed quickly and reimbursement is sent out immediately. We have never had any issues with Healthy Paws and are so thankful we chose this company to help keep our dog healthy without the stress of wondering how we will pay to give him the medical attention he may need. Thank you Healthy Paws Pet Insurance!!
Buffalo, New York
Healthy Paws is the best health insurance for animals you can ever get not only do they pay you immediately they check on your dogs and they actually really care!!!! When you do put a claim in they don't make you feel bad they're there and they help you every way they can.Getting Healthy Paws for my dogs was the best ever!!!
Winter Garden, Florida
I can’t say enough good things about our Healthy Paws experience! Unfortunately our young shepherd didn’t make it through a fast moving bout with encephalitis, as we racked up over $4000 of vet bills over a period of 3 days. Healthy Paws honored everything their plan says it covers and they did it in a very expedient manner. Each claim we submitted, they processed within 24 hours and we received our checks within a week. Also, when they noticed on one of our claims that our pet had to be euthanized, they automatically closed his policy and sent a personalized condolences note along with well wishes for our other dog. In reading some of the negative reviews given to Healthy Paws,... Read More
Excellent insurance company for your pet insurance. They pay your claims with no hassle. They do not try to find excuses to reduce payments based on "exclusions" as I have experienced with other insurance companies. They follow up to see how your pet did with its illness. If you signed up, for instance, to get 90% reimbursement on your claims, you will get the 90% reimbursement that they promised you when you signed up. I like this company!
Healthy Paws has processed our claims quickly, efficiently, and 100% in line with our agreement. Their app is easy to use, they send reimbursements in a timely fashion, and a customer service rep even reached out to check in on us to make sure all was ok when our dog was sick. A+!
Miami Beach, Florida
When we were preparing to get our new puppy in December my wife suggested that we look into dog health insurance, because we have had so many friends over the years that had dogs get sick or hurt and and up with large medical bills. So I searched online and talked to other owners. After looking over all the information and talking to several companies Healthy Paws to me was clearly the best. Then about three weeks ago our dog hit a pole while running and broke his leg and knee. I used the healthy paws app to file a claim, which was easy before I even left the vets office. Next thing I know a couple of days later the charges were approved and I received a check for over $2500. It was so... Read More
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