Healthy Paws Pet Insurance Review
1,289 Customer Comments & Reviews - see all comments
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Healthy Paws is a pet insurance company based in Washington state that provides coverage for cats and dogs. They are underwritten by Chubb Group, a consistently highly-rated insurer. Healthy Paws offers an industry-leading suite of policies that include unlimited lifetime benefits, high reimbursement, affordable coverage, and top rated customer service.
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1289 Customer Comments & Reviews
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I am 100% pleased with this insurance! They policy is easy to read and filling a claim was also easy. I went a year without using the insurance and thought I should cancel it. When my dog got into the trash and had to have exploratory surgery, only to find she didn't actually eat anything, I figured the policy wouldn't cover it. However, they did! It helped so much to cover the cost! I will never go without insurance for my fur babies! Highly recommend healthy paws!
Thank you for your email checking on our pup, Jethro is doing great now! Thankfully he didn't need surgery so he was able to be the same crazy boy he always was quick! Knowing we had Healthy paws to cover him made this entire process go smoother and gave us a piece of mind that was much needed during that time. I do need to thank you and your team for their professionalism and compassion during this stressful time! Thank you again for all you do to protect our furry family!
I submitted a claim for my 3 year old lab who ate something she wasn't supposed to--- unfortunately that's what labs do. :) I took her to the emergency vet hospital where she was initially treated with charcoal and then on iv fluids for 2 nights. I submitted a claim after she (thankfully) recovered and Healthy Paws paid it very quickly. Healthy Paws also followed up with an email (during a weekend) to see how she was doing. I am extremely impressed with both the claim process and the customer service follow-up.
So thankful we have pet insurance. Our Boston Terrier needed emergency surgery and the insurance covered what it was supposed to. Very happy with Healthy Paws.
When our pup was hospitalized with double pneumonia and we were left with a fat hospital bill, I was pleasantly surprised that our insurance policy with Healthy Paws ACTUALLY covered 90% after our $250 deductible. So refreshing to have a policy that not only fulfills it's promise, but also makes it easy to submit claims and receive your reimbursement. What a relief to only have our pup home again and healthy and not be out thousands of dollars! They even checked in with us following to see how our Bentley was feeling. All in all a wonderful experience!
I have both my cat and dog insured with Healthy Paws, recently both of my pets needed major care with very expensive Vet bills. My cat, Charlie, had bladder and kidney issues that required hospital critical care. My dog, Lady Belle ruptured a disk in her back and was unable to walk. She needed major surgery. The cost between the two, in just a couple of months was close to $10,000. Healthy Paws paid 80% of the costs of both sets of claims with very little effort on my part and in a very short period of time. In addition they inquired about how they were doing and were very helpful during the process. It was wonderful knowing that for a small monthly cost I didn't have to consider... Read More
Our new puppy has had quite the start to life. Cut paw and eating a foreign substance in which she had multiple vet visits and ultimately having to have an endoscopy! Healthy Paws was there all the way for us. Checking on Lucy and quickly processing our claims. Thank you to all the staff for being such a kind and wonderful insurance company for our little girl. We appreciate all you do at Healthy Paws!
I simply cannot give Healthy Paws enough stars for their help and their compassion and speedy service to me and my beloved dog. She had an emergency splenectomy at an emergency hospital; many tests, two nights in ICU care. We were stunned by the day's events. By the next morning after her surgery, I had an email in my in box saying Healthy Paws was honoring the claim for the very expensive (and very excellent) care. I only wish there was health insurance like this for humans. The people are very kind, know what they are doing and quick to respond. I totally recommend them to all who have pets. When lightning strikes it is a blessing to have them in your corner.
We got Healthy Paws Pet Insurance for our very active new English Cocker pup, never dreaming that he would need it. We chose Healthy Paws after a lot of research, and with the recommendation of our vet. When he was 6 months old, a foxtail burrowed into his thigh, migrated to his knee, causing a bad infection which ultimately required 3 surgeries and extensive rehab at a boarding facility. Healthy Paws has never questioned the large expenses, and has paid very quickly. We are so grateful that Healthy Paws has relieved the financial burden and worry of the situation. The Healthy Paws staff is always friendly, helpful ,and supportive.
Superb in service, coverage, cost, kindness, and caring!
- Consistently #1 in customer satisfaction, A+ BBB
- Chosen by almost 90% of ConsumersAdvocate.org visitors
- Comprehensive illness and accident coverage
- Unlimited lifetime benefits + no claim caps!
- Annual deductible (recommended)
- Free mobile app & no claims forms