Healthy Paws Pet Insurance Review
1,412 Customer Comments & Reviews - see all comments
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Healthy Paws is a pet insurance company based in Washington state that provides coverage for cats and dogs. They are underwritten by Chubb Group, a consistently highly-rated insurer. Healthy Paws offers an industry-leading suite of policies that include unlimited lifetime benefits, high reimbursement, affordable coverage, and top rated customer service.
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1412 Customer Comments & Reviews
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Healthy Paws definitely deserves a 5 Starr rating. They respond quickly and professionally with questions regarding claims. My Newfoundland had back to back surgeries for knee injuries. They not only took care of the claims they even inquire on his healing process. They truly care for animals. This also shows in the amount of funding they also provide to homeless and rescued pets. The rates are also agreeable. Check them out!
Our dog was so close to death. We didn’t know if we could afford to keep her alive. But thanks to you, Healthy Paws, we were able to keep her alive. She won’t pass for a long time now.
Healthypaws has just been a lifesaver for me! My three year old Yorkshire Terrier, Indiana, has torn both of his hind ACLs and had to undergo a total of 3 surgeries -- and they were a small fortune! Thankfully, healthypaws has been there for us and reimbursed me at a 90% level. If I did not have healthypaws, I would not have been able to get Indy the physical rehabilitation he needed for months after each surgery, which was also covered at 90%! I've recommended healthypaws to everyone I know that gets a new pup -- I think it is the best insurance out there :) Their customer service team also sends emails to check up on Indy post-surgery and see how he is doing -- it is a nice personal... Read More
My huskimo got very sick and it was going to cost us 2,000 to get her healthy again. Healthy Paws covered 80% of it excluding the exam fee and what was left on my $250 deductible (this is the reason for the 1/2 star). My girl is healthy again! Healthy Paws made it possible for us to afford the care that she needed. And they even checked up on her a couple of weeks later to ask how she was doing. They have already covered FAR beyond what we pay monthly. So worth it. One of the best decisions we made!
Healthy Paws is absolutely the BEST - we were thrilled at the ease of filing a claim, the speed of the processing and the reimbursement! The customer care associates are helpful and compassionate and most knowledgeable of the insurance - they are willing and able to answer any and all questions. We are telling everyone we know who owns a pet to get Healthy Paws insurance. They will be glad that they did. Our recent claim was resolved in just over a week!
If you're considering pet insurance, give this company a serious look. The terms of coverage are flexible to fit your budget, and simple to understand. They have an associated smartphone app that makes it really easy to take a picture of a claim for submission. And they have a fast claims process turn around. So when your furry baby has an expensive procedure, like an ultrasound (speaking from experience), you don't wait long for reimbursement. I wish my health insurance was as simple and straightforward as this.
Outstanding company with great customer service and prompt reimbursements. I highly recommend this product
Before signing up for Healthy Paws, I did some pretty careful research on Pet Insurance to try to find the best insurance for my Papillion. I had previously purchased pet insurance for our other dog, a Chihuahua, and was disappointed with the coverage. I realized choosing the best pet insurance for my Papillion from Day 1 would be advantageous so I would not be stuck with “pre existing” conditions if I chose to switch insurance down the road. Nearly four years went by before I needed to utilize my pet insurance from our Papillion. I had been traveling abroad and while I was gone, my Papillion had swallowed a foreign body and it became lodged in her small intestines. At the same... Read More
Healthy Paws has reasonable rates, and reimburses the covered costs quickly. And it's a plus that they have friendly, caring staff!
My dog had emergency surgery for an intestinal blockage. Healthy Paws quickly processed my claims (multiple vet visits) and I was reimbursed within two weeks. My prior experience with a different pet insurance company was terrible and Healthy Paws renewed my faith in pet insurance.
- Consistently #1 in customer satisfaction, A+ BBB
- Chosen by almost 90% of ConsumersAdvocate.org visitors
- Comprehensive illness and accident coverage
- Unlimited lifetime benefits + no claim caps!
- Annual deductible (recommended)
- Free mobile app & no claims forms