Healthy Paws Pet Insurance review
I am writing this to say thank you to the Healthy Paws family. There are no words to express how grateful we are for this insurance and the simplicity of your process.
In September of last year, during our workday, my parents picked up our pups for a playdate at Grandma and Papa’s house. This was not out of the ordinary, my parents live four houses down from us and our pups absolutely adore their grandparents. On my way out to lunch I received a call from my dad saying that something was going on with Barkley and that my mom had rushed him to the animal hospital, which thank God is down the street from our houses. My dad did his best not to panic me but the fact that my mom didn’t even have a moment to call me to tell me herself only indicated that it was serious.
Without hesitation I headed for the Animal Hospital; it was fortunate that I was already in my car on my way to lunch. When I arrived there was one of the vet technicians waiting for me to take me into the exam room, another sign it was very serious. When I entered the room my mother was hysterical. I must add here that my mother has always been the calm in the storm, the one who holds everyone together, so to see her in this state made my heart sink and I felt a sudden fear and panic strangle me. Where was by baby?!
The technician in with my mother explained to me that Barkley was in the back being worked on and that when he came in he wasn’t even able to hold his head up, he was horizontal and fairly unresponsive. She then proceeded to ask my mom more questions about what he was doing at the time this occurred, asked me what food he’s been eating, asked about his recent behavior, etc. It was hard to focus when I felt so much fear and dread, all I wanted was to see my baby. After the technician had finished with her questions I asked her immediately if I could see him, she said she would ask.
Then we waited for what felt like an eternity.
Another technician came in to update me that he was responsive now and on an IV and oxygen and that I could go back and see him. I was heartbroken when I saw him. To see my baby suffering so much was truly one of the saddest moments of my life. Barkley under normal circumstances is the happiest, funniest, and sassiest dog that I, or anyone else who encounters him, has ever known. They told me they had run some tests and that the doctor would be in to see me soon. I stayed with him as long as they would let me and then had to return to the exam room.
Then we waited for what felt like another eternity.
Finally, the doctor came in to the exam room and proceeded to tell us that Barkley had zero platelets and was likely in DIC. She said he would need a blood transfusion, which would need to take place at the emergency clinic since they were not set up for that treatment. She advised me that I may need to prepare myself that he would probably not make it through this. I was devastated. Barkley, at the time of this event, was only 2 ½ years old. I could not bear the idea of losing him ever, yet alone so young. I called my husband and he immediately left work and came to the animal hospital.
Hours later, once he was stable and the emergency clinic was open, we transported him there. It was 6 days of transferring him from the animal hospital during the day to the emergency clinic at night. The pain of what felt like abandoning him twice a day was very difficult to endure. We desperately wanted him to recover.
For the first few days it was touch and go, he didn’t seem to be getting much better, but we kept on with every treatment plan the doctors tried. And thank God we did!
About a week after the incident he was finally safe to take him home. He was still recovering and there was still a ton of care to be administered but he was on the mend!
Since then we’ve had routine checkup visits to ween him off medications and make sure his levels are staying normal. He is officially off all prescription medications, although, he is now on prescription dog food for life.
We still have a little bit of a road ahead; one month checkup, three month checkup, six month checkup, until finally a year checkup of good bloodwork. However, for the most part he has made a full recovery and is 100% back to his normal, hilarious self.
We still don’t know what caused this to happen. He was going to the bathroom in the backyard at my parent’s house and was moseying around. When he came back to come in the house he suddenly began vomiting repeatedly. We don’t know if he ingested something in the backyard, or what. What we do know is that he will never be allowed unsupervised again!
I share with you this long story to hopefully convey what a traumatic experience this was, which made having Healthy Paws in our corner that much more meaningful. Needless to say his care was, and continues to be very expensive. And while I’d like to say there’s no amount of money I wouldn’t spend to save my pups, the reality of life doesn’t work that way. We could not have gotten through this without knowing that we could afford his care because Healthy Paws would be there. The simplicity of their plans, claims process, and timely reimbursement gave us one less thing to worry about and allowed us to fully focus on taking care of Barkley.
Dixon and Barkley are our babies, we have no desire to have human babies, so we consider them our children and members of our family. So in our eyes having Healthy Paws made it possible for us to save our baby and keep our family whole. We could never thank them enough!
With endless thanks,
Marianne, Troy, Dixon, and Barkley Kuhns