Healthy Paws Pet Insurance Review
1,333 Customer Comments & Reviews - see all comments
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Healthy Paws is a pet insurance company based in Washington state that provides coverage for cats and dogs. They are underwritten by Chubb Group, a consistently highly-rated insurer. Healthy Paws offers an industry-leading suite of policies that include unlimited lifetime benefits, high reimbursement, affordable coverage, and top rated customer service.
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1333 Customer Comments & Reviews
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I have just had a 100% positive experience with Healthy Paws pet insurance for my 3 year old sheltie, Leo. He needed lifesaving emergency surgery and I was able to say go ahead and do the surgery without a second thought due to this insurance. Once I submitted the claims (I had 2 claims) they processed them quickly and I had my reimbursement checks back within days. My Leo is home, alive and healthy and back to his family. Healthy Paws even sent a follow up email asking how Leo is doing. I would highly recommend this insurance.
I submitted a claim over a year ago. They were waiting for me to submit my dog's adoption paperwork but I had to search for it... I finally sent it in months later when I finally located the paperwork and they paid the claim quickly. They actually applied it toward my dog's deductible. Very friendly and professional and honest service.
I don't like the fact this company and many others do not offer Wellness Plans. I have to WAIT for my dog to have a condition to use the insurance. I want assistance in his regular everyday health. Once I know it cost a little more but their are some pet owners who are willing to pay a little higher premium to have a wellness plan. Because of you exclusion of that alone, I am rating you with 1 star. Also, the fact that this review would not let me submit without a photo is ridiculous.
I just added our other dog "Bentley" to our policy today. Healthy Paws has been insuring our younger dog "Chunk" since we got him a few years ago. Hands down these people are the best in the industry!!! They have always come through for us when we needed them. Its nice to know that a company such as this is reputable and honest. I highly recommend anyone with a pet to sign up now and have the piece of mind knowing that your covered with an insurance policy so you can get the care and help when your pet needs it.
Healthy Paws is incredible. I've had different pet health insurance plans over the years, and this is unmatched. Best aspects: no lifetime maximum coverage, excellent customer service (I contact them via email, and the turnaround is remarkably quick), quick reimbursement (within 2 weeks of submitting a claim), simple claim submission process, and competitive prices. My dog Callie has had $5,000 in claims in the last two months due to excessive panting. About $500 was for physical exams, which isn't covered, but Healthy Paws paid 90% of the rest, which was for tests and medications. I selected a plan with a $100 annual deductible and 90% coverage. Callie had already met the $100 deductible.... Read More
I don't usually write online reviews, but I was compelled to after the excellent customer service I received with Healthy Paws. Simply put, they have some of the best customer service I have ever encountered. I had been hesitant to purchase pet insurance as so many of my friends and colleagues told me "it wasn't worth it." I was still tossing around the idea of getting it when I came across other healthy paws reviews. They were so overwhelmingly positive, that I thought it would be worth it - and it certainly was. My puppy decided to eat the spiral binding of a notebook TWO days after the end of my waiting period. I was expecting to have to fight to get his procedure covered and... Read More
After significant research, all reviews brought me to this company. However, after reading the fine print it is critical to note that this is NOT the best option, especially for new puppy owners. The company places an 12 month wait for Hip dysplasia Quote - as long as said condition was not present prior to the effective date of the policy.) The best time to check for this condition is about 6 months when the spay or neuter is done. It can then be more effectively repaired surgically. Unfortunately that would place the puppy into a state of 'pre existing condition' and then, not only would the surgery not be covered, anything relating to the hips -for life- would not be covered.... Read More
Without a doubt the best pet insurance ever. When I first adopted Hulder (a pitt/something mix) I knew that he would be a handful, and I wanted to avoid having to chose between cost and medical care for my mutt. After several hours of review, I chose HealthyPaws. They have unlimited lifetime reimbursement, and have an annual, not per-incident/per-condition deductible. Additionally, they cover accident, illness, and genetic conditions. The claims process is ridiculously fast and easy. I cannot recommend this company enough.
I don't believe that there is another pet insurance company that could do as well as Healthy Paws. They are quick, efficient, and helpful. They make submitting a claim an easy process. They are committed to their customers and the high quality of their service.
I adopted a mixed breed, Border Collie, McNab, Black Mouth Cur at the beginning of October, 2014. I did lots of research and learned that these 3 breeds are extremely smart, loyal and healthy. I felt really good about adopting my dog and wasn't sure that I needed pet insurance based on her hearty breeds. Well, very shortly after I brought Lola home, she started sneezing and sneezing a day after a long trail walk. Luckily, it was on a weekday and I called my vet who said I'd better come right in. Long story short, my vet diagnosed a possible foxtail with lots of swelling and told me that he would have to anesthetize her to search for and remove whatever was in there. $430.00 later, I... Read More