Embrace Pet Insurance Review
141 Customer Comments & Reviews - see all comments
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Embrace Pet Insurance Agency LLC is a pet insurance provider based in Cleveland Ohio that sells policies for dogs and cats. They were founded in 2003 and are underwritten by American Modern Home Insurance Company. Embrace has an A+ rating with the BBB, consistently positive online reviews, and is known for broad coverage and fast payouts.
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141 Customer Comments & Reviews
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You handle and process claims in a consistent and timely manner. I just wish you had direct pay to a vet that was quicker because I had a large claim and had to find the money up front. In a time of emotional distress direct pay would take away that burden.
I have been very pleased with my experience as an Embrace customer. There has been a quick turnaround time on all the claims I have submitted, and the one time I needed to appeal something it was taken care of in a timely manner also. All of the staff members I have spoken to have been friendly and knowledgeable. I can't say enough good things about Embrace and recommend them to all my friends who are looking for pet insurance.
When I first got Fargo 8.5 years ago I started with another company for him find my two cats. Every single claim I put in was denied. I switched after 1 year to Embrace. Fortunately, until now, I only had to make one small claim for a yeast infection in his ears. Now he has diabetes. Embrace has paid promptly for his tests and medications. The customer service has been pleasant and efficient. I couldn't ask for more from a pet insurance company.
Prompt reimbursement of claim! First one I've filed since having policy for six years.
I purchased a policy for our adopted 6 month old Golden who recently passed at age 8 due to cancer. This was his second bout with cancer and in both situations Embrace was a great company to serve our insurance needs. They covered everything our policy promised with no hassles. In fact, they were responsive and helpful during a very difficult time. The online claims process is easy to use. I will buy another policy from them when we become pet owners again.
Excellent Service and Quick payout, Best available Coverage and premium cost when compare to other big insurance carriers Embrace beat them all. They also offer the option to cover pet wellness cost. Highly recommend Embrace.
Great place to feel secure in your life with your additional family member covered in any event. Safe and secure with coverage that cares.
I have been very happy with Embrace Pet Insurance. Four of my pets are covered and thankfully only one has had claims. The process is easy and Embrace paid quickly with an explanation of benefits. In addition, it was easy to choose which policy I wanted along with the deductible in order to keep the policies affordable for my income. I highly recommend Embrace Pet Insurance both for the flexibility and service.
My first real use of our Embrace Pet Insurance happened in late June 2017 with our 10 year old black lab, Bosley's cancer diagnosis. Bosley had a very large soft tissue tumor removed from his backside in July. Prior to the surgery, Bosely had to have around $1700 worth of tests performed and then his surgery was another $2800. Embrace processed the claims very fast and enabled us to pay off our credit card. We are waiting on another claim worth around $1400 to be processed which is for Bosley's post op and first round of chemo. Bosley will have another 5 rounds of chemo that will most likely use up all of our available insurance funding for the year. If it were not for Embrace... Read More
Embrace is an extremely reliable company. They are prompt in their reimbursement, professional in their advising the status of a submission and accommodating and available for answering questions or concerns. I would HIGHLY recommend this company for Pet Insurance needs. We have been delighted with their attention to us for the past 4 1/2 years. Vicki Morris Newport Beach