Embrace Pet Insurance Review
Embrace Pet Insurance Agency LLC is a pet insurance provider based in Cleveland Ohio that sells policies for dogs and cats. They were founded in 2003 and are underwritten by American Modern Home Insurance Company. Embrace has an A+ rating with the BBB, consistently positive online reviews, and is known for broad coverage and fast payouts.
ConsumersAdvocate.org Rating: 8.8 / 10 (Excellent)
#3 in Pet Insurance
84 Customer Reviews - see all reviews
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Cornwall-on-Hudson, New York
I thought many times about letting the insurance lapse and not renewing it but the older my pet gets the more he needs his insurance. Recently he was favoring his hind quarters and sometimes falling over to the side. I brought him to his vet and he was given Rimadyl to ease his joint pain. When he went back for his recheck the vet tested him for Lymes disease and to my surprise he tested positive. His medication cost 179.00 at Rite Aid and I submitted a claim for his Lymes and the medication. It makes it so much less painful when I know I am getting money back from our visit. I am grateful for Embrace at times like these.
Katonah, New York
Excellent customer care. Thank god i have insurance! It was very reasonably priced. My kitten has a pre-existing condion, but my animal hospital told me to just submit every bill and history and see what they choose to cover. It has actually been in my favor every time!! I get a lot back from them for everything my kitten needs! The only thing I wish Embrace was better at was sending my animal hospital the checks instead of myself. My animal hospital is great, by that they use the check first and then bill me. I have signed their waiver and sent it multiple times to Embrace to pay my animal hospital instead of myself for my coverage, but they still dont follow directions! Hope they get... Read More
My dog tore her cruciate ligament and needed TPLO surgery. In addition, the x-rays showed she had a luxating patella that needed surgical intervention as well. Had I not been able to count on Embrace to quickly reimburse the majority of surgery costs, I'd have found myself in a very bad position financially (especially because I lost my job a couple weeks later). I have been telling every pet owner I know that insurance is a necessity, not a luxury and that based on my experience with Embrace, that they should consider them before looking into other options. The coverage through Embrace allowed me to give my beloved girl a pain free life without having to make major sacrifices in order to... Read More
We have 3 cavalier King Charles spaniels covered by Embrace Pet Insurance. We have been so pleased by the coverage they offer. They are easy to communicate with and with their pet portal it's always easy to keep up with. No problems filing claims and quick responses. We recommend it to all our pet friends.
Rahway, New Jersey
I decided to get pet insurance for my golden after the loss of my german shepherd to cancer. He was already 7 so I was worried, but Embrace gave me a great price and you cannot beat the customer service. To make their service even more exemplary, when my golden passed away in May 2017 to leukemia, the kind staff sent me a condolence card and lit a memorial candle in his honor. This company goes above and beyond just pet insurance. I will 100% be coming back to Embrace when we are ready to add a new pup to our family again.
When searching for pet insurance for my three large breed dogs, I looked at probably a dozen providers. I chose Embrace because their premiums were reasonable, customer reviews were overall very positive, payment options were simple, and their website straightforward and easy to navigate. The factor that was most responsible for my decision, however, was the fact that Embrace did not automatically exclude coverage for orthopedic care for large breed dogs. Read the fine print on most other providers -- nearly all of them do not cover orthopedic care for certain breeds of dog. Their policy language was also very clear on what might be considered a pre-existing condition. On May 11,... Read More
Los Angeles, California
I have happily had an insurance policy with Embrace for over 10 years for my maltipoo dog. The policy really gives me piece of mind in that I know I will have coverage for unexpected problems. They handle claims quickly and fairly. If I have any questions, their representatives are very helpful and knowledgeable and have been easy to work with each time.
Fast payment, easy claim filing and no hassles at all - wow!
I adopted my dog from a foundation that re-homes retired military working dogs and contract working dogs. My dog had no prior health problems was in incredible shape could scale a 6 foot wall and run faster than any dog I had ever seen in my life he is a pure bred shepherd with incredible hips and saw a veterinarian on a monthly basis during his time working for the government training as a explosive detection dog. Within a couple of weeks of adopting him I made the decision to put him on an insurance plan with embrace pet insurance even though it seemed like there was a very slim chance that this dog would ever have any kind of health problems. Quimby quickly stole my heart and my couch... Read More
We have had Embrace for seven years now. We have got a 180 lb English Mastiff that weve had from a pup, Embrace is right on top of informing you when they get a claim to let you know that they got it and its being processed. Embrace gets right in touch with you about the claim after its been looked at. Not once have weve been denied a claim in seven years and were talking about a 180lb Mastiff here. Embrace also has a wellness plan separate from the medical plan that covers yearly phisicals, that to is a very helpful plan. Seven years ago I looked into pet insurance for our boy and I looked at over 12 pet plans and we decided with Embrace. Our boy just went through torn acl surgery and... Read More
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