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Moving APT Review


ConsumersAdvocate.org Rating: 4.2 / 5 (Excellent)
243 Customer Comments & Reviews - see all comments
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Moving APT is a moving company that coordinates long-distance, interstate moves for both individuals and corporations.

Founded in 1999, the company also arranges auto transport, packing, storage, and cleaning services, and can move heavy machinery and objects of special value.

How is Moving APT rated?

Breakdown

4.5/5
Services Offered
4.0/5
Coverage Area / Company Type
4.2/5
Reputation

Overall Rating: 4.2 / 5 (Excellent)

Moving APT is a moving broker that works with residential and corporate clients to coordinate long-distance moves, storage, and auto transport.

The company's reviews on the BBB website are 82% positive.

Services

Service Offerings
Residential
Corporate
Auto
Government/Military
Distance Offerings
Local
Interstate
Additional Services
Storage
Packing & Unpacking
Online Tracking
Quote Options
Online
Phone

Services Offered - 4.5 / 5

Moving APT specializes in coordinating long-distance interstate moves for individual and corporate clients nationwide.

It also arranges for storage, cleaning, packing, and auto transport services. Moving APT can also move heavy machinery, artworks, antiques, and pianos.

Reputation

2017 Complaints
3
2016 Complaints
4
BBB Rating
C
Number of BBB Positive Reviews
132
Number of BBB Neutral Reviews
0
Number of BBB Negative Reviews
15
Year Founded
2011
Date Collected
2017-09-21

Reputation - 4.2 / 5

Moving APT is not accredited by the BBB and has a C rating.

However, 89% of the reviews on the BBB site are positive. A company they contract was subject to investigation. The company has no presence on TrustPilot.

Fleet Details

Department of Transportation License Number
2247863
MC License Number
731090

Fleet - 4.3 / 5

The company does not have a fleet of its own, but is a broker that hires other moving companies and their fleets.

Contact & Additional Info

Homepage URL
Company Phone
(800) 360-0037
Headquarters Address
936 SW 1st Ave​ ​Ste 130​, Miami, FL, 33130

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243 Customer Comments & Reviews

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VICTORIA M
8/6/2020
Moving APT is a SCAM!!!! They are not a moving company even though they will sound like they are on the phone. They are just some broker! I was given a 5 day window for my move and NO ONE SHOWED UP!!!! No one called me to say no is coming to move me to ANOTHER STATE and they did not answer or return my calls. I had to dispose of ALL my things on my last day so I can move. These people caused me thousands of dollars in damage and some things I lost can not be replaced. People responsible for this are Peter and Ronald. Please read the reviews online about these FRAUD people and hire a real moving company. I wish I had done that and did not fall for these scammers.


ericzellner
7/31/2020
I've moved 4 major times in my life. This is by far the absolute worst experience of all of my moves. This company promises big, but because they are a broker, they have no idea what they are sending you. They are a sorry outfit. Absolutely terrible. Their prices in the beginning are a clear "bait and switch." Low cost bid....then take a huge down payment. As you get closer to the move, the price goes up and up and when the driver finally arrives....It goes up again. Oh....and you don't have insurance. No matter what you think. RUN AWAY FROM THIS COMPANY AS FAST AS YOU CAN.


medest.marrocco
7/23/2020
FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD Since the very beginning when I started to book the moving with Peter, then with Ronal from QA, I have always been told that the inventory was based on ITEMS, and on the contract and estimates were always reporting An itemized inventory of all the items moved. So when I did the final inventory in the QA call with Ronald, I listed a lot of extra items, and the final price was 3509.03 based on 864 cubic feet. After that, Ronald told me that when the movers were at my house, they were just loading the items that I listed and if they were fewer I would have paid only for the items that they were carrying on. So I got rid of a lot... Read More


mgermain27
7/18/2020
Worse service and I have to agree with many of the comments that come before me. They are an absolutely scam. I recently moved from LA to NY, nearly a month has gone by and my stuff is still not here. I can't believe they are still with what trash service they provide.


Dianna D
7/18/2020
This company is the worst they must have given the good reviews themselves.Lost so much of my nieces belongings from move to NYC and they have a small baby.Trouble is now they will not answer her calls or texts so she can see whats going on.Dont be deceived by their friendliness until they hook you


Susanna G
7/13/2020
Worst moving experience of my life. My things are missing or broken and an antique bed was delivered with out a headboard. No one at the company can call you back or help with issues. The delivery people smell and are rude . I feel violated and robbed.


G
Guess
1/16/2020
I don't usually review experiences but feel as though I need to warn others of our misfortunes with this company called Moving APT. Sales staff are sweet talkers as would be expected. This team promised us a maximum of 3 weeks not including weekends to do a cross country move...it is currently week 6 and I have little to no expectations that our belongings will ever be delivered to us. No one on the team is able to give any estimation of when the items will be delivered to us. We would honestly have been better off burning all of our things than giving this responsibility over to this company. Run away as fast as you can and stay clear of them.


pamswk
11/30/2019
You sent Utrust moving to pick up my boxes, and they stole jewelry, two pictures one painted by my deceased father, camping equipment, and gardening equipment including a weed wacker they can not use with out the batteries that go with it. They were rude, changed your so called fixed quote by 1000 dollars over, how you can send these thieves to anyone's home is beyond me. I hope they never move your relatives, or friends or any person. worst experience with moving ever and i have moved multiple times will never go through a broker again, good luck the bad guys always win so watch your backs you'll be next in their extortion. They are the most unethical company i have worked with in... Read More


jamicoyle220
11/5/2019
For starters movers were a day late. they broke so much stuff. photos attached are enough of an explanation. But really? How do you do that to a freezer? 90% of the stuff broke, we paid extra for them to pack. They also didnt deliver some items. But they offered us $200 for over $2000 worth of stuff. It was also delivered 3 days late. the claims process is a joke. We have been fighting for 2 months over this. It was denied because I did not scan back BLANK pages. Then they wanted me to resubmit everything that took 3 hours to begin with. MovingApt offered $100 reimbursement. With that, had to sign a waiver, agreeing to remove bad reviews and mark BBB as resolved. No thanks. All of this... Read More


R
Radina
10/10/2019
The subcontractor (Pioneer Moving) APT hired to do my job was an absolute scam and APT knew that. When my things were finally delivered (much later than promised) they had lost my table ($550), one wardrobe box full of personal things, and 2 medium size boxes. $3000+ value and a lot of personal memorabilia. No one has reached out to me. Before they take your deposit, they are going to be extremely nice to you. After they take your NONREFUNDABLE deposit, you become less than human to them. I had called with one request - that my furniture be delivered to my new city on or before September 27th as I was starting a new job the following Monday, September 30th. The rep I spoke with, Rachel... Read More



Top Rated
Our Partner
  • $400 discount for interstate moves
  • Specialized in long-distance moving services in the continental US*
  • 30 days of free storage with free re-delivery
  • 10% early reservation discounts (30 days advance notice)
  • Discounts available for AARP, AAA, military and students
*excluding Alaska and Hawaii