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International Van Lines Moving Company Review


Rating: 9.9 / 10 (Excellent)
13 Customer Comments & Reviews - see all comments
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Founded in 2000, International Van Lines Inc. is a leading, Florida-based, international relocation company. With over 3,000 partners around the world, International Van Lines offers a wide variety of residential and commercial moving services for local, interstate and international moves. The company is licensed by the Federal Maritime Commission, with a TrustPilot score of 7.7.

How is International Van Lines rated?

Breakdown

10/10
Services
10/10
Reputation
10/10
Fleet

Overall Rating: 9.9 / 10 (Excellent)

International Van Lines is one of the best-known local and long distance moving brokers in the nation. They're ranked among the top relocation companies in the industry across multiple independent online review sites. IVL offers a wide range of moving and logistics services, as well as storage solutions for local, long distance, and international moves. International Van Lines is our number-one pick for anybody seeking excellent service and comprehensive solutions from a highly-rated company.

Services

Service Offerings
Residential
Corporate
Auto
Government/Military
Distance Offerings
Local
Interstate
International
Additional Services
Storage
Packing & Unpacking
Online Tracking
Moving Pods
Quote Options
Online
Phone

Services - 10 / 10

Out of our top ten moving companies, International Van Lines offers the most comprehensive array of local, interstate, and international relocation services for residential, commercial, and military moves. They also provide logistics services and moving solutions such as packing and unpacking, freight shipping, auto transport, moving pods, and storage. Clients interested in relocation or logistics services from International Van Lines can contact the company online or over the phone to receive a free quote.

Reputation

2017 Complaints
7
2016 Complaints
13
BBB Rating
B-
Number of BBB Positive Reviews
103
Number of BBB Neutral Reviews
1
Number of BBB Negative Reviews
27
Trust Pilot Rating
7.7 out of 10
Year Founded
1998
Date Collected
2017-10-26

Reputation - 10 / 10

International Van Lines Inc. has an B- rating from the Better Business Bureau, with a composite score of 3.61 out of 5 stars. However, feedback for the company is overwhelmingly positive on sites like Truspilot.com, where they hold a TrustScore of 7.8 (Great). Clients who have worked with IVL agree that the company goes above and beyond to deliver on its promise to provide timely and professional moving services for every relocation need.

Fleet Details

Number of Drivers
10
Fleet Size
13
Number of Trailers
4
Number of Tractors
3
Department of Transportation License Number
2247789
MC License Number
729978

Fleet - 9.5 / 10

International Van Lines is a moving broker, meaning they do not own a fleet themselves but work with over 3,000 global partners to perform more than 8,000 moves each year.

Contact & Additional Info

Homepage URL
Company Phone
(855) 674-7447
Headquarters Address
260 Adams Blvd., Farmingdale, NY, 11735
Mailing Address
3957 NW 126 Ave, Coral Springs, FL, 33065

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13 Customer Comments & Reviews

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R
Raylene K
East Stroudsburg, Pennsylvania
9/19/2017
The 1st phone call went fine after quite a long conversation about why I needed a personal inspection ie; a large home, piano, steep driveway, etc. cross country move (PA to ID), and confirming with manager, as he left the phone and came back to agree to send out an agent to personally view my items. I didn't want to have the problems that so many people seem to have with "over the phone quotes". I was told that the local agent would contact me with a time and date. When contacted, by email, again, not local, he sent a "fill in the blanks" form. I called the second agent Jeremy Smith, I started to explain why I needed someone to come out, he rudely interrupted me, saying "we are going... Read More


B
Barbara S
Los Angeles, California
8/28/2017
Pouring rain was no problem, They even wore booties going in my house so not to dirty the floor. When they packed me up and moved me out they even cleaned up behind themselves removing any tape rolls and all materials, They did a walk thru with me and explained the process in a way that made me comfortable, Even Buddy my dog was happy because the foremen brought hi back a treat for lunch. Swell guys!


M
Marilyn G
Edison, New Jersey
8/28/2017
I got all things intact and it came on the day I requested which was huge for me. The crew took their time and was never rushed and I felt comfortable throughout the entire process. Cost wise it was close to what I would have spent moving myself. Overall a great deal and service.


J
Jennifer Y
Edison, New Jersey
8/28/2017
All my questions were addressed and the move was handled with care and integrity. You hear so many horror stories about movers but these guys made me feel as if I was being moved by friends and family and that type of service you cant put a price on.


R
Robert W
Miami, Florida
8/27/2017
They appeared on time and they were very friendly and reliable. I'm very happy with the service, highly recommended. I will make sure that I will recommend them to friends and colleagues and I will definitely use them when I move out from my current property.


A
Antonia M
New York, New York
8/27/2017
We highly recommend them. They are so kind, friendly, polite and very professional guys. I cannot thank enough and I have recommended my friends. Once again thank you so much for providing this excellent service on a reasonable price. I will definitely use your service in future.


D
Dorothy B
Cheyenne, Wyoming
8/27/2017
They were on time and did the whole moving within 6 hours. Packed and unpacked all my stuff as well. They brought a large van and 3 movers. I thought of leaving this comment after receiving this excellent service from IVL, so no complain from my side.


S
Sandra G
Cheyenne, Wyoming
8/24/2017
The movers were respectable reliable and very courteous, no cutting corners and everything was done to my high standards and above my expectations! I can't give IVL enough praise for all they have done for me and my little family, making it so stress-free to move. Thank you for everything IVL.


P
Patricia G
Cheyenne, Wyoming
8/24/2017
The job went really well and the team on the day were brilliant. They ensure everything was moved with great care and they put everything back in the positions we required. I had no time beforehand so they packed us up the day before and took apart two of our large wardrobes. The company comes highly recommended.


J
Jessica E
New York, New York
8/17/2017
IVL was reasonably priced, and every staff member I talked to was informative and answered my questions clearly. Pick-up was a breeze, and my items arrived on time, intact, with nothing broken. I'd use IVL to move again for sure!



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