Senior Safety Medical Alert Review


Rating: 4.7 / 10 (Average)
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Senior Safety is a California-based provider of medical alerts. Founded in 2001, the company focuses its products toward universal use. To that end, Senior Safety offers 24 hour monitoring, support for 150 languages, and responders that are EMT and CPR certified. Senior Safety's package options differ based on cellular and landline specifications.

How is Senior Safety rated?

Breakdown

5/10
Equipment
2/10
Monitoring
6/10
Contract & Price
6/10
Reputation

Overall Rating: 4.7 / 10 (Average)

Senior Safety offers medical alert services and equipment for less money than many of its competitors. Although its website lacks detail about its equipment and monitoring, the company's communications are otherwise very consumer-friendly. The company's reputation compares favorably to others in the industry.

Senior Safety Equipment

Equipment - 5 / 10

Senior Safety offers landline, cellular and GPS-based systems. Automatic fall detection can be purchased as an add-on.
System Types
In-Home Landline
In-Home Cellular
Mobile/GPS
Help Button Option
Necklace
Wristband
Help Button Range
1,000 ft.
Base Station Backup Battery
60 hours

Key Features

Wearable 2-Way Communication
Waterproof Help Button
Automatic Fall Detection
Supports Multiple Help Buttons

Monitoring

Monitoring - 2 / 10

The company's operators are on duty 24/7 and are certified in Emergency Medical Dispatch.
Monitoring Options
Professionally Monitored
Monitoring Center Type
Outsourced
Services
24/7 Monitoring
Emergency Dispatch
Multilingual Staff

Contract & Price: How much does Senior Safety cost?

Contract & Price - 6 / 10

Senior Safety does not require customers to lock into a contact. Customers can cancel anytime. They company also offers a 30-day money back guarantee on its service. Prices start at $28 per month for a landline system and $37 per month for a GPS system, which is less expensive than many of its competitors. Automatic fall detection is extra. The company guarantees that a customer's price will never change for as long as the service is needed.

Starting Prices

Landline
$36.0
Cellular
$35.0
Mobile/GPS
$37.0
Free Monitoring for Additional Person

Contract & Fees

Contract Required?
No
Activation/ Installation Fee
None
Equipment Fees
None
Cancellation Policy
No long term contracts (cancel whenever you need. Cancel within 30 days for a full refund.

Senior Safety Reputation

Reputation - 6 / 10

Senior Safety is accredited by the BBB with an A+ rating. They receive four stars - "Great" - from Trustpilot.

Additional Ratings

TrustPilot Rating
8.2 out of 10
BBB Rating
A+
Date Collected
2017-08-18

Contact & Additional Information

Homepage URL
Headquarters Address
4712 Admiralty Way, #229, Marina del Rey, CA, 90292
Mailing Address
4712 Admiralty Way, #229, Marina del Rey, CA, 90292
Year Founded
1996

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