LifeStation Medical Alert Review

Rating: 7.6 / 10 (Very good)
Disclosure: We receive advertising revenue from this partner. Learn more.
How is LifeStation rated?
Equipment & Features
Maintenance & Repairs
Monitoring Services
Service Agreements

Why They're a Good Choice

LifeStation's medical alert has both a physical unit that plugs into the wall, as well as a help button that is carried on the wrist or wore as a necklace. Cell network connectivity allows for high portability. Their prices & service offerings are inline with other competitive medical alert companies.

What's Included with LifeStation:

  • Waterproof call buttons
  • Call buttons can be worn as wristband or necklace
  • 4 year battery life for help buttons
  • 24-Hour access to phone operators & trained CSAA Certified Care Specialists on emergency calls  
  • UL listed monitoring center
  • Up to 500 ft communication range w/landline console & 650 ft communication range w/cellular console
  • Automatic, silent weekly tests to ensure equipment is functioning properly
  • A la carte add-on subscriptions provided for $3-6/mo each


  • In-home landline & in-home cellular consoles options
  • Mobile GPS button
  • Mobile emergency button
  • Bathroom & hallway buttons
  • Lockbox
  • Automatic fall detection

The Fine Print:

  • $26 to $30/mo depending on plan (annual, quarterly & monthly payment options available)
  • Free shipping
  • Free monthly monitoring for spouses with purchase of an additional button
  • No landline required
  • A+ Rating with BBB
  • Great portability - as the system is able to use cellular network.

The Bottom Line:

LifeStation has a competitive service offering and are an excellent option - particularly for more mobile seniors.

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Latest Reviews

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Sam W
Seattle, Washington
I have had a contract with LifeStation for the past few years. The service worked OK, but my problem is with the scam they run when you try to cancel the service. In spite of calling to tell them on Dec. 4 2014 to discontinue the service and that the equipment was in the mail, they still charged me for three months of service, beginning on Dec. 5. They claim that they won't actually cut service until they receive the equipment (it arrived at their corporation Dec. 16) and that it is their policy to charge for the entire next billing cycle. I feel totally ripped off for $75, hence am motivated to share my story with you. Next time I'll go with Bay Alarm.