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MediPendant Medical Alert Review


Rating: 4.7 / 10 (Average)
Disclosure: We receive advertising revenue from some partners.
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MediPendant is a medical alert product developed by Pennsylvania-based Medical Alarm Concepts. Created in 2009, MediPendant is a two-way communication device that operates within a 600 foot radius. This product offers bilingual support, 24 hour EMT monitoring, and a guarantee of battery life up to 30 hours.

How is MediPendant rated?

Breakdown

5/10
Equipment
2/10
Monitoring
6/10
Contract & Price
6/10
Reputation

Overall Rating: 4.7 / 10 (Average)

MediPendant's equipment seems to offer features that its competitors do not, such as significantly longer pendant range and the ability to speak and listen through the pendant. Still, the lack of a GPS-based system limits the product's usefulness outside the home and yard. The company's pricing and billing practices may make this service difficult for some customers to afford. Its reputation cannot be ascertained at this time.

MediPendant Equipment

Details

System Types
In-Home Landline
In-Home Cellular
Help Button Option
Necklace
Wristband
Help Button Range
600 ft.
Base Station Backup Battery
30 hours

Equipment - 5 / 10

MediPendant's equipment offers customers the ability to speak with and listen to the operator through a pendant. Its whole-house coverage compares favorably to many competitors and provides communication more than 600 feet away from a base station. The system is designed to work with or without a land line. However, no GPS-based system is available.

Key Features

Wearable 2-Way Communication
Waterproof Help Button
Automatic Fall Detection
Supports Multiple Help Buttons

Additional Info

Cellular Provider Options
AT&T
Ooma
Vonage

Monitoring

Key Details

Professionally Monitored
Non-Monitored

Services

  • 24/7 Monitoring
  • Emergency Dispatch
  • Non-Emergency Dispatch
  • Multilingual Staff

Monitoring - 2 / 10

The company offers bilingual English/Spanish EMT-certified operators, but its website does not provide additional information about their training or procedures.

Contract & Price: How much does MediPendant cost?

Starting Prices

Landline
$29.95
Cellular
$29.95
Free Monitoring for Additional Person

Contract & Fees

Contract Required?
No
Activation/ Installation Fee
None
Equipment Fees
None
Free Trial Period
None

Contract & Price - 6 / 10

MediPendant allows cancellation of its service at any time. Customers are guaranteed a pro rata refund for unused service days. Customers can choose to be billed every three months, every six months, or every year for the service. Pricing starts at an effective rate of $29.95 per month, but to avail themselves of that price, customers have to select the annual payment option of $359.40. This may put the product out of reach of people on a limited income. Customers who choose to be billed quarterly pay an effective rate of $34.95 per month, which makes it more expensive than many of its competitors. A 10% discount is available to AARP members, but it is unclear whether this applies to bills over the life of the customer relationship or only to the first payment.
Cancellation: No cancellation fees

MediPendant Reputation

Additional Ratings

BBB Rating
A+
Date Collected
2017-08-18

Reputation - 6 / 10

MediPendant has been in business since 2008. It is not accredited by the BBB, but it does have an A+ rating with zero complaints. It has no rating from TrustPilot. The company does not list any affiliations or endorsements on its website.

Contact & Additional Information

Homepage URL
Company Phone
(800) 262-4239
Headquarters Address
200 West Church Road, Suite B, King of Prussia, PA, 19406
Mailing Address
200 West Church Road, Suite B, King of Prussia, PA, 19406
Year Founded
2008

Start your review for
MediPendant Medical Alert

Top Rated
Our Partner
9.6 / 10
  • Most Popular Choice - A+ Rating with BBB
  • Special pricing for AARP and USAA members
  • 30 Day Risk-Free Trial
  • FREE Equipment, Activation, and Gift!
  • $27.95/ Month. No Long-Term Contract or Hidden Fees.
  • 1,000 ft. Range, Waterproof Pendant & 36-hr Battery Life.
  • Landline, Cellular, and GPS with Automatic Fall Detection
  • USA-based and UL Certified 24/7 Monitoring Centers