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🔥 $150 OFF + 2 Months Free* - Plans Less Than $1/Day
- 🏅Online Business Bureau Accredited with A+ Rating
- Covers Major Home Systems, HVAC & Appliances
- Custom Plans With Flexible Pricing
- Request Home Repairs 24/7
Choice Home Warranty Review
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11,363 Customer Comments & Reviews - see all comments
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Choice Home Warranty is a New Jersey-based company founded in 2008 which offers services contracts. Their plans offer protection against the cost of repair or replacement of major systems and appliances in the home via several plans. Each plan also offers optional coverage for septic systems, pools /spas, well pumps, sump pumps, central vacuuming systems, limited roof leaks, second refrigerators, and standalone freezers.
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11363 Customer Comments & Reviews
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Fast & friendly service when needed. I used this service this last year and was impressed with the speed in which my request was handled.
Very fast response! They found the problem quickly. Fixed it and were gone in a flash.
This two stars not is really for you is for the company came to do the service “Custom Plumbing and HVAC the technician MIKE ,he came and told me the house is fine the A/c work I told himn yes because all day long is cloudy and I just turn on the central unit I have on Teo floor fans and one window unit in bedroom. He charge me $45 check the unit and told me just need one pound of gas (Freon) next time I do put on the gas and sign here in his phone I did and he left later on my text came the service is finish. When he only read the pressure and said need a Freon and not do nothing else.
I feel the replacement cost offered to me was low due to the actual age of the appliance and the initial cost. However, I was happy to get an increased replacement cost after a discussion with a case manager. Overall I am pleased and will continue to be a customer of Choice Home Warranty. I would recommend CHW to anyone and have done so already.
Technician called prior to coming . He was here early. Good guy, told me what was going on. Service was great.
Thanks choice for a job well done,my family was very happy
thanks
vernell & family
The technician was prompt, helpful and efficient. It was disappointing to hear the company vm was inaccurate w/ stating the technician would have to wait an hour for a cnf to complete the work. I called another # and was told that outgoing message was old and a rep would be available in 15 mins. I was also disappointed to hear that the technician had to haggle to get your company to pay a fair price for the part. I’m also questioning if the part is used/refurbished. I was never given the option to say whether or not I wanted a new part or refurbished one. Is that how repairs through you typically happen? I am thankful for the repair and truly hope it works longterm.
I had 2 claims so far and it worked great both times.
Quick and responsive, and the representatives have been very prompt and professional. The people who have come to make repairs are intelligent and give you their opinion of what needs to be done ,and then they make the repairs unless it is a matter of ordering parts to make the repair.
Worst Home warranty
I switch back to AHS due to repaire tec are street people.
Top Rated
Our Partner
🔥 $150 OFF + 2 Months Free* - Plans Less Than $1/Day
- 🏅Online Business Bureau Accredited with A+ Rating
- Covers Major Home Systems, HVAC & Appliances
- Custom Plans With Flexible Pricing
- Request Home Repairs 24/7
You can submit a claim 24/7, including holidays, via phone, online, or app. The company utilizes proprietary technology to begin the dispatching process after a claim is filed. The company has recently updated their plans increasing coverage and has fewer limitations. Their plans and optional coverage can cover over 25 major systems and appliances.
Choice Home Warranty earns a B rating from the Better Business Bureau and has a positive rating on Trustpilot, but in this industry, negative customer reviews far outnumber positive ones.