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🔥 $150 OFF + 2 Months Free* - Plans Less Than $1/Day
- A+ Rating from the Online Business Bureau
- Covers Major Home Systems, HVAC & Appliances
- Custom Plans With Flexible Pricing
- Request Home Repairs 24/7
Choice Home Warranty Review
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11,193 Customer Comments & Reviews - see all comments
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Choice Home Warranty is a New Jersey-based company founded in 2008 which offers services contracts. Their plans offer protection against the cost of repair or replacement of major systems and appliances in the home via several plans. Each plan also offers optional coverage for septic systems, pools /spas, well pumps, sump pumps, central vacuuming systems, limited roof leaks, second refrigerators, and standalone freezers.
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11193 Customer Comments & Reviews
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Agent was helpful, but, I'm a person that doesn't like to hear the sales pitch on products, other then that, he was very helpful in answering my questions
The service by Choice was very good. It was the A/C technicians that was the problem. The 1st one never came. There was no AC for 10 days after repeated promised to come out. I finally had to hire someone else, which cost me $330 out of pocket. On a recent call, the tech came out and addressed 1 of the 2 AC units. He told the tenants that he was only authorized to fix one. I called Choice, and they in turn called him and he said that he checked the AC unit and it was working. It was not working and producing cold air. The tech was not truthful to the company. Now it has been 6 days and there is still no cold air in the 2nd unit. I have to continue to make calls which I have been doing... Read More
I called CHW about a double oven not heating properly. That day, CHW contacted a local company who quickly scheduled an appointment with me. The repairmen were VERY knowledgeable and discovered the problem. The next day I was advised of approval by CHW and am currently awaiting a part.
JR maintenance The technician was very professional and helpful
Thank you very much
My refrigerator was making terrible noises & I was afraid it was going to suddenly quit. I filed a claim, and a technician was out to look at it the next day. He told me the compressor was bad and Choice would most probably have me replace the refrigerator, since it is 20 years old. Today (2 days later) I'm told they have notified the technician to repair it! I am surprised, because of the age of the unit, although I do like my refrigerator very much. The Choice folks are very nice and they act quickly. I'm just surprised at their decision because of the age of the refrigerator.
I make the call and less than 5 minutes later, receive an email with the technician info and phone, he then show up the next day, perfect time and fixed the problem.
From scheduling to completion, choice warranty was very easy to deal with. I also like that when I called in there was no long wait time. The representative quickly and efficiently resolved my issues. A technician was and problrm fixed within 24 hours. I will definitely keep choice warranty for my home warranty
The expectation was set by Choice Home Warranty and the two service companies the companies exceeded my expectations. I'm pleased with my first experience.
I had another home warantee co in the past... Difficult to make appts and they always tried to find a loop hole on why the repair wasn’t covered, un professional technicians.
Choice warantee, easy to set appt, great technicians, no hassle repairs!!!!
Highly recommend!!!
Just two weeks in my new home and the air conditioning went out. This was my first time using Choice Warranty. I reported my problem, I immediately received an appointment and the name of the contractor that would be coming out. The technician actually came earlier than expected and took care of the problem. I was so relieved and thankful . The process was fast and convenient. I highly recommend Choice Warranty.
Top Rated
Our Partner
🔥 $150 OFF + 2 Months Free* - Plans Less Than $1/Day
- A+ Rating from the Online Business Bureau
- Covers Major Home Systems, HVAC & Appliances
- Custom Plans With Flexible Pricing
- Request Home Repairs 24/7
You can submit a claim 24/7, including holidays, via phone, online, or app. The company utilizes proprietary technology to begin the dispatching process after a claim is filed. The company has recently updated their plans increasing coverage and has fewer limitations. Their plans and optional coverage can cover over 25 major systems and appliances.
Choice Home Warranty earns a B rating from the Better Business Bureau and has a positive rating on Trustpilot, but in this industry, negative customer reviews far outnumber positive ones.