Choice Home Warranty Review
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Choice Home Warranty is a New Jersey-based company founded in 2008 which offers services contracts. Their plans offer protection against the cost of repair or replacement of major systems and appliances in the home via several plans. Each plan also offers optional coverage for septic systems, pools /spas, well pumps, sump pumps, central vacuuming systems, limited roof leaks, second refrigerators, and standalone freezers.
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11111 Customer Comments & Reviews
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You guys are very fast and efficient when it come to payi g for the claim or fixing it
Technician was good. Cost for service visit by choice home warranty $100 is too high compared to other companies so we will be switching to American home shield.
I have previously (2 days ago) sent in a review. VERY satisfied.
Highly recommend. Easy process from start to finish. Quality and professional contractor was sent to complete my work.
The information about my claim was provided in a timely manner. I appreciated the detailed reminder that was provided.
Will’s electric was terrific! He attacked our fan issue, repaired, and helped us understand how to use it. Such a nice guy!
It's very difficult to place an order with messaging service. I place two orders with representative for plumbing work for two different items and got charged two different service charge totaling $130 using the same Company. It supposed to be $65. Plus, the company charge me an extra $10.
The warranty for my home has always been there and very useful, doing exactly what it says. I couldn't imagine not having it.
I was skeptical when placing a service order with CHW because so many home warranty companies have horrible reviews.
I placed an order online which was super fast and easy by just completing a form and paying the service visit fee. I got to pick my own window. No pesky humans involved - easy peasy! Lol
The technician called me to let me know he was on his way within the specified window. When he arrived, he was friendly, courteous and professional. He diagnosed the problem, had the part in his truck, fixed it and was on his way.
I am beyond pleased with this service so far!
Your company does not believe in paying claims. I feel as if I threw my money away buying a policy from Choice Home Warranty.
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You can submit a claim 24/7, including holidays, via phone, online, or app. The company utilizes proprietary technology to begin the dispatching process after a claim is filed. The company has recently updated their plans increasing coverage and has fewer limitations. Their plans and optional coverage can cover over 25 major systems and appliances.
Choice Home Warranty earns a B rating from the Better Business Bureau and has a positive rating on Trustpilot, but in this industry, negative customer reviews far outnumber positive ones.