Choice Home Warranty Review
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Choice Home Warranty is a New Jersey-based company founded in 2008 which offers services contracts. Their plans offer protection against the cost of repair or replacement of major systems and appliances in the home via several plans. Each plan also offers optional coverage for septic systems, pools /spas, well pumps, sump pumps, central vacuuming systems, limited roof leaks, second refrigerators, and standalone freezers.
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10149 Customer Comments & Reviews
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On Dec 5, 2023, DVC Plumbing, delivered excellent service. He was courteous, professional, and very knowledgeable of what he had to do.
I would recommend DVC to anyone. He definitely put a smile on my face.
Thank you CHOICE for sending someone who really knew what to do and how to do it.
I have always had good experiences with Choice Home Warranty. Their willingness to work with my own contractors is very helpful. The only downside to having this warranty is that all claims and replies to claims filed has to be done online, rather than talking to a human. I prefer talking to humans.
Choice home warranty has taken care of my appliances and heat air conditioning for several years and done a great job.
timeliness in responding to my repair and assignment of a technician was outstanding; the first technician assigned was unable to diagnose the problem and made no repairs to my microwave. This required the filing of a second claim for the same issue with in a few days; luckily the second technician was able to diagnose the problem and order parts we are now awaiting the parts. It is in convenient to take time away from work and other obligations only to have nothing done; please assure that trained technicians are assigned to these jobs thank you
Excellent offer for all my systems and appliances throughout my home.
My claim was addressed very quickly and the serviceman was sent out right away. The serviceman was very knowledgeable and diagnosed very quickly.
Our garage door was giving us problems and we called our warranty service (Choice Warranty) to see if they would send someone to check it out. The technician was friendly, knew what he was doing and took care of the problem. We have had Choice as our warranty service for over 20 years and have referred them to friends and family that have been grateful for the coverage. Before we discovered Choice, we used a couple other services and were not happy. There was always a reason for them to wiggle out of fixing whatever was broken.Not so with Choice. They have been trustworthy and provided excellent customer service. Our Garage door is now opening and closing without a problem and it only... Read More
The technician communicated with me before my appointment and also what time he planned to arrive. He was prompt, brought all tools to the door, and got right to work. He explained all the service needed and completed the work quickly. He gave me a receipt and recommended other maintenance. He was polite, but maintenance cost quote seemed very high to me.
Frances did his best to bring me on at a good deal. At this point, I am satisfied.
For the first time at all the time I’ve been with you I got a prompt response. I got a prompt service call and I got a prompt answer for the problem and it was a good answer. That is the first time you’ve ever done this.
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- 24/7 in our call centers
- Handled more than 6,600,000 Service Requests
- Covered more than 2,000,000 Homes Across the USA
- Nationwide Network of more than 25,000 Contractors
- Get a quote in 30 seconds
You can submit a claim 24/7, including holidays, via phone, online, or app. The company utilizes proprietary technology to begin the dispatching process after a claim is filed. The company has recently updated their plans increasing coverage and has fewer limitations. Their plans and optional coverage can cover over 25 major systems and appliances.
Choice Home Warranty earns a B rating from the Better Business Bureau and has a positive rating on Trustpilot, but in this industry, negative customer reviews far outnumber positive ones.