Promoted
Our Partner
🔥 $150 OFF + 2 Months Free* - Plans Less Than $1/Day
- 🏅Online Business Bureau Accredited with A+ Rating
- Covers Major Home Systems, HVAC & Appliances
- Custom Plans With Flexible Pricing
- Request Home Repairs 24/7
Choice Home Warranty Review
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11,401 Customer Comments & Reviews - see all comments
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Choice Home Warranty is a New Jersey-based company founded in 2008 which offers services contracts. Their plans offer protection against the cost of repair or replacement of major systems and appliances in the home via several plans. Each plan also offers optional coverage for septic systems, pools /spas, well pumps, sump pumps, central vacuuming systems, limited roof leaks, second refrigerators, and standalone freezers.
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11401 Customer Comments & Reviews
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he was a very nice guy seem to know what he was doing said he would come and fix it when the part come very nice person would refer him to every one who needs a fix
Courteous, knowledgeable, timely. This technician did an excellent job and very courteous to my 91 year old mother which she greatly appreciated.
Shafi was wonderful. He was thorough in his communications, prompt and very responsive to my request for service on my washer. Thank you.
This is my first claim with Choice and it has net been a good experience. I have been told a contractor would be assigned within 4 hours and finally after the 5th day, I called a contractor in my own and chose the reimbursement process. After getting the approval and submitting the amount that was paid, I received an email that a little over half of what I paid will be reimbursed. I called again and was told someone would contact me within 4 hours and I never heard from anyone. I have left a message for the claims processor, but am still waiting on a call or email.
Your Tech, that came was very good and repaired the dishwasher in a very short time.
But, when I got your e-mail about when you were sending a Tech. ,I tried to call the telephone number in the e-mail, because we had a conflict with the day and was trying to change the time or day the Tech could come.
This was impossible to do because all I got was a message to text you. This was not possible, since I cannot text from my phone. So I had to get my son to come and let the Tech. do his job. This was very poor customer service from your scheduler when I could not contact you to change the appointment time.
Really appreciated the quick response and turnaround.
The only thing that held me back from giving this a 5-star rating is the non-explain of the additional charge besides the $85-dollar service charge. All they have to say was it was some kind of deductible or co-pay, and I would've understood. But instead, they just gave me all kinds of long reasons that did not make sense, but don't have time to rebut.
Otherwise, like I said, overall mighty fine job. Well done CHW
Talking too fast but very nice and helpful. Got me a few discounts and was fast. Did not however let me know when my second payment is being taken out of my bank and I had to call them back to find out.
Great service and good support
Good customer service
Good claims service
I was rescheduled three tomes because there was misconnection between the contractor and Home Choice. Home. Home choice did not cover my claim on my garage door after I waited over a week to get door fixed. I was not happy with your company with the results of this claim. The service tech did a great job though.
Angel AC Is the best service provider for AC and heating systems as well as appliances. Rodys is absolutely our favorite technician. He is dependable, trustworthy, Knowledgeable, and he’s just a nice guy. Because of Rodys, we will always call on Angel AC for repairs that are not covered under our Choice Warranty contract. We are thankful to Choice Warranty for referring angel AC to us, and we couldn’t be happier with The great service we have always gotten from Choice Warranty and Angel AC.
Top Rated
Our Partner
🔥 $150 OFF + 2 Months Free* - Plans Less Than $1/Day
- 🏅Online Business Bureau Accredited with A+ Rating
- Covers Major Home Systems, HVAC & Appliances
- Custom Plans With Flexible Pricing
- Request Home Repairs 24/7
You can submit a claim 24/7, including holidays, via phone, online, or app. The company utilizes proprietary technology to begin the dispatching process after a claim is filed. The company has recently updated their plans increasing coverage and has fewer limitations. Their plans and optional coverage can cover over 25 major systems and appliances.
Choice Home Warranty earns a B rating from the Better Business Bureau and has a positive rating on Trustpilot, but in this industry, negative customer reviews far outnumber positive ones.