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🔥 $150 OFF + 2 Months Free* - Plans Less Than $1/Day
- A+ Rating from the Online Business Bureau
- Covers Major Home Systems, HVAC & Appliances
- Custom Plans With Flexible Pricing
- Request Home Repairs 24/7
Choice Home Warranty Review
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11,199 Customer Comments & Reviews - see all comments
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Choice Home Warranty is a New Jersey-based company founded in 2008 which offers services contracts. Their plans offer protection against the cost of repair or replacement of major systems and appliances in the home via several plans. Each plan also offers optional coverage for septic systems, pools /spas, well pumps, sump pumps, central vacuuming systems, limited roof leaks, second refrigerators, and standalone freezers.
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11199 Customer Comments & Reviews
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When Choice Home Warranty is needed they are effective in getting things accomplished. I'm very happy in making them my choice of insurance.
Very easy to work with
Easy to get the claim submitted
Very Clear on directions and the process of what happens after the claim is filed
It will not let me select below average! The technician was great (give him a 10) but almost 40 days to complete the repair of my only refrigerator/freezer is horrible (-1) This is the second home repair that the tech had to order a standard part and it took an extremely long time. They should be able to overnight it for essential appliances.
It took 4 weeks and maybe more if I didn't get proactive. my hot water heater claim was assigned twice and almost a 3rd time, but I opted to hire the 2nd technician who actually came out to perform a diagnostic evaluation and got CHW authorizatuin until they pulled the project from him. And now I get to see how effective the claim reimbursement process works? Fingers crossed!
So far so good. The only issues I have is that every time they send Sears, and I pay them that day as is expected, within 30 days Sears is trying to bill me again. This often goes on and on. I always have to call Choice Warranty to call Sears and get the double billing stopped.
Also, thank goodness, I haven't had an appliance condemned. I rest my judgment until I see if Choice Warranty actually replaces it or not. My previous condemned a washing machine and gave me $500 to replace it. You cannot do that. I wound up buying a used washer. I dropped that company.
They were supposed to call back Thursday but they never did. I need the electric fixed. The man found the spot where the short is
It took a while for him to get here, I wasn't happy at all that he couldn't fix one of my leaks because it was supposedly caused by the pipe being frozen and split I guess he fixed the other two leaks I haven't been down there yet to check because I am handicapped and it is hard for me to get down there.
I will make it down there because I will have to fix the other pipe myself. The technician that was here was very polite and friendly but offered to fix the other pipe for $150.00 which I don't have social security don't stretch very far.
The Gentleman fixed two problems for me while he was here. He was very thorough and did a spectacular job. He cleaned up the bathroom after he finished the job and I would highly recommend Choice Home Warranty to anyone.
Submitted my 1st claim so I do not have an answer as yet about the service.
I will be sure to have a comment after.
I had the politest and knowledgeable young lady when explaining my claim. It was very pleasant.
Thank you
Top Rated
Our Partner
🔥 $150 OFF + 2 Months Free* - Plans Less Than $1/Day
- A+ Rating from the Online Business Bureau
- Covers Major Home Systems, HVAC & Appliances
- Custom Plans With Flexible Pricing
- Request Home Repairs 24/7
You can submit a claim 24/7, including holidays, via phone, online, or app. The company utilizes proprietary technology to begin the dispatching process after a claim is filed. The company has recently updated their plans increasing coverage and has fewer limitations. Their plans and optional coverage can cover over 25 major systems and appliances.
Choice Home Warranty earns a B rating from the Better Business Bureau and has a positive rating on Trustpilot, but in this industry, negative customer reviews far outnumber positive ones.