Choice Home Warranty Review
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Choice Home Warranty is a New Jersey-based company founded in 2008 which offers services contracts. Their plans offer protection against the cost of repair or replacement of major systems and appliances in the home via several plans. Each plan also offers optional coverage for septic systems, pools /spas, well pumps, sump pumps, central vacuuming systems, limited roof leaks, second refrigerators, and standalone freezers.
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10139 Customer Comments & Reviews
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Have got quick service when needing repairs. Customer service has been very helpful.
Plumbers Electricians And Beyond, LLC We’re excellent in communicating appointment date and arrival time. Our plumber was friendly, an excellent communicator, prepared and was able to complete the job with excellence on the same day he came to assess the problem. I hope we get this technician for any future plumbing needs we might have!
Professionalism at its finest. I've dealt with this company for 7 years and I've never been disappointed.
I appreciate the prompt attention to the matter as always. However, I think an explanation of parts or items not covered should be explained in better detail once a decision has been made. My follow up said my service was approved, but then I had to pay an additional $200 for something that was not covered. I do not understand why these items were not covered. The technician sent was courteous and prompt and very professional.
Best home warranty I have ever purchased. Happy with the service so far.
The yearly premium and the service call fees are reasonable.
They assigned contractors in reasonable time and the contractors
contact us to make appointments quite soon. Appointments
were usually in 2 business days. The EMS home service technicians
are knowledgeable and friendly. They either solved the problem or pinpointed the cause why the A/C was not working --
the circuit breaker not working properly.
The Core Electrical Contracting people were also very nice and got
jobs done promptly. They also took time to inspect potential problems. They truly live up to their slogan: Reliable, Professional , efficient.
This is the second technician due to the first one (Alpha Plus LLC) did not show up in two scheduled appointments, please stay way from this technician!!!! Raymond power service did a great job, however he did not make the first scheduled appointment, and was two hours late for the second rescheduled appointment.
You sent a repair man out who said the coils were clogged up and he came back and fixed the problem and I had to pay him $100.00 plus the $85.00 call fee. He has not sent me the invoice so I could send it to you. I do not see how you helped us.
The dryer was screaming like she was being murdered. Titus came out as they promised. On time and very friendly and professional, They could not have been better. We would definitely recommend them to our friends and family.
Always quick to answer a call of help, and get someone out to repair the issue.
Top Rated
Our Partner
Memorial Day Savings Special!
- 24/7 in our call centers
- Handled more than 6,600,000 Service Requests
- Covered more than 2,000,000 Homes Across the USA
- Nationwide Network of more than 25,000 Contractors
- Get a quote in 30 seconds
You can submit a claim 24/7, including holidays, via phone, online, or app. The company utilizes proprietary technology to begin the dispatching process after a claim is filed. The company has recently updated their plans increasing coverage and has fewer limitations. Their plans and optional coverage can cover over 25 major systems and appliances.
Choice Home Warranty earns a B rating from the Better Business Bureau and has a positive rating on Trustpilot, but in this industry, negative customer reviews far outnumber positive ones.