10 Best
Home Security Systems
of 2025
Home Security Systems
of 2025
Promoted
Our Partner
119 Reviews
Professional Installation + $0 Activation
- Cameras Use Light/Sound to Deter Crime
- Doorbell Cam Detects & Protects Packages
- Products Designed & Developed In-house
- 24/7 Monitoring Starting at $19.99/mo
- Home
- Home Security Systems
- Smith Thompson Home Security Review
Smith Thompson Home Security Review
ConsumersAdvocate.org Rating: 3.4 / 5 (Very good)
Our content is free because we may earn a commission when you click or make a purchase using our site. Learn more.
At ConsumersAdvocate.org, we take transparency seriously.
x
To that end, you should know that many advertisers pay us a fee if you purchase products after clicking links or calling phone numbers on our website.
The following companies are our partners in Home Security Systems: Vivint, Frontpoint, ADT, Brinks, Scout Alarm, Deep Sentinel, Alder, Cove, and ADT Self Setup.
We sometimes offer premium or additional placements on our website and in our marketing materials to our advertising partners. Partners may influence their position on our website, including the order in which they appear on a Top 10 list.
If you have any specific questions while considering which product or service you may buy, feel free to reach out to us anytime.
If you choose to click on the links on our site, we may receive compensation. If you don't click the links on our site or use the phone numbers listed on our site we will not be compensated. Ultimately the choice is yours.
The analyses and opinions on our site are our own and our editors and staff writers are instructed to maintain editorial integrity. Our brand, ConsumersAdvocate.org, stands for accuracy and helpful information. We know we can only be successful if we take your trust in us seriously!
To find out more about how we make money and our editorial process, click here.
Smith Thompson Home Security is a Texas-based home security company that specializes in wireless systems.
The company doesn't require a contract, and its monitoring services are paid monthly and can be canceled at any time.
It is the largest independent alarm company in Texas and runs its own UL-listed dispatch center locally in the state.
Its emphasis on the local could be a drawback, as it only services Texas.
The company doesn't require a contract, and its monitoring services are paid monthly and can be canceled at any time.
It is the largest independent alarm company in Texas and runs its own UL-listed dispatch center locally in the state.
Its emphasis on the local could be a drawback, as it only services Texas.
How Do We Rate Smith Thompson Home Security?
Breakdown
3.2/5
Equipment
3.5/5
Monitoring Options and Technology
0.0/5
Value
3.8/5
Contract/Subscription Flexibility
Our Overall Rating: 3.4 / 5 (Very good)
How does Smith Thompson Home Security work?
Equipment - 3.2 / 5
Smith Thompson has three different plans for consumers who are looking to purchase home security equipment.
Each one starts off fairly standard with various wireless sensors, an LCD keypad, control panel, glass-break or motion sensor, and siren with a backup battery.
The difference between the plans is in the type of monitoring: landline, wireless, or wireless with an interactive smartphone-enabled cellular transmitter.
Each one starts off fairly standard with various wireless sensors, an LCD keypad, control panel, glass-break or motion sensor, and siren with a backup battery.
The difference between the plans is in the type of monitoring: landline, wireless, or wireless with an interactive smartphone-enabled cellular transmitter.
| Installation | Professional |
| Equipment Manufacturer | DSC |
| Ability to Reallocate System | |
| Wireless Sensors | |
| Control Panel |
Security Monitors, Sensors, & Devices
Intrusion Protection
- Door & Window Sensors
- Glass Break Protection
- Motion Sensors
Environmental Protection
- Smoke
Monitoring
Monitoring Options and Technology - 3.5 / 5
Smith Thompson's monitoring is taken care of by the company's UL-certified center in Plano, Texas.
All the systems are backed up on fully redundant servers, with generators dual uninterruptable power supplies in place for redundancy in case of a power outage or other emergency.
There are also disaster recovery plans in place for the same reason, as well as 24-hour security.
Aside from the company's three plans which combine equipment and monitoring, Smith Thompson can also offer just monitoring for homes with existing systems, for both residential and business properties.
All the systems are backed up on fully redundant servers, with generators dual uninterruptable power supplies in place for redundancy in case of a power outage or other emergency.
There are also disaster recovery plans in place for the same reason, as well as 24-hour security.
Aside from the company's three plans which combine equipment and monitoring, Smith Thompson can also offer just monitoring for homes with existing systems, for both residential and business properties.
| Monitoring Options | Professional Monitoring |
| Monitoring Technology | Cellular Broadband |
| Number of Monitoring Centers | 1 |
| Monitoring Center Type | Owned |
| Professional Monitoring Services | 24/7 Professional Monitoring Police Dispatch Fire Department Dispatch |
How much does Smith Thompson Home Security cost?
Contract/Subscription Flexibility - 3.8 / 5
Smith Thompson's pricing model is very straightforward.
The company charges a flat rate for its basic equipment package, to which wireless monitoring and a smartphone transmitter can be added for an additional fee.
Additionally, customers must pay a monthly rate for monitoring, both for Smith Thompson's own equipment and for existing systems.
There is no contract, or installation and activation fees.
The company can offer monitoring for both residences and businesses in Texas.
The company charges a flat rate for its basic equipment package, to which wireless monitoring and a smartphone transmitter can be added for an additional fee.
Additionally, customers must pay a monthly rate for monitoring, both for Smith Thompson's own equipment and for existing systems.
There is no contract, or installation and activation fees.
The company can offer monitoring for both residences and businesses in Texas.
| Monthly Fee (min) | $16.95 |
| Monthly Fee (max) | $23.94 |
| Number of Available Packages | 3 |
| Installation/ Activation Fee | $89.00 |
| Equipment Starting Cost | $299.00 |
| Contract Required | |
| Warranty | One year warranty on Labor and Parts |
Technology Integrations
Technology Integration - 2 / 5
Smith Thompson doesn't have any appreciable technological integrations, other than its third plan, which offers smartphone compatibility consisting solely of mobile access.
Mobile Access & Alerts
- Email & Text Alerts
Home Automation
- Unique User Codes
Smith Thompson Home Security Reputation
Reputation - 4.1 / 5
Smith Thompson enjoys an excellent reputation across various consumer-driven review websites.
Its excellent A+ review on the Better Business Bureau, for instance, is backed by 190 positive comments (and only one negative), which is quite rare for a home security provider.
The company can offer high-quality, personalized service thanks to its geographic specificity, as it only covers Texans and monitors its security systems via a locally based center.
Its excellent A+ review on the Better Business Bureau, for instance, is backed by 190 positive comments (and only one negative), which is quite rare for a home security provider.
The company can offer high-quality, personalized service thanks to its geographic specificity, as it only covers Texans and monitors its security systems via a locally based center.
| Trust Pilot Rating | 9.8 out of 5 |
| BBB Rating | A+ |
| Number of BBB Positive Reviews | 190 |
| Number of BBB Neutral Reviews | 1 |
| Number of BBB Negative Reviews | 1 |
| Date Collected | 2018-08-02 |
| Year Founded | 1977 |
Certifications & Associations
- Underwriter's Laboratory (UL)
Smith Thompson Home Security Summary
In Conclusion
Summing up the manifold reasons to consider Smith Thompson for your home and business security needs, our conclusion is that the company offers great service and a comprehensive level of security, bottom line.
While Smith Thompson may be somewhat limited in terms of the range of devices and in its service area, its plans fall at the lower end of the spectrum in terms of pricing, while still offering high-quality service comparable to companies who provide more bells and whistles.
Despite the above caveat regarding the company’s limitations in terms of equipment and fancy features, Smith Thompson does offer some perks.
Customers can monitor their system via a mobile app for their smartphones or tablets, all for a modest monthly fee.
They allow customers to cancel at any time. Additionally, since consumers install their own system, it is easy to transport during moves, making it an ideal option for renters.
Monitoring can be done either through a landline or cellular, though the company only checks for situations involving fire or burglary.
While this may seem fairly limited in scope, again, Smith Thompson’s price point can’t be beaten.
This cost analysis is compounded by the company’s only charging a flat fee for equipment, followed by a monthly charge for monitoring services.
On the subject of monitoring, all of it is carried out by the company’s Plano, Texas-based center, which is under 24-hour surveillance and backed up by multiple contingency systems.
As the largest independently owned alarm company in Texas, Smith Thompson is rightly proud of its high ratings with various consumer review sites (A+ with the Better Business Bureau, 4.6/5 on Google, 9.8/10 on TrustPilot, and 4.7/5 on Facebook).
To recap, Smith Thompson is among our top choices for Texan home and business owners in search of a fair price for a high-quality home security system.
If you want to know any more about home security, check out the Top 10 Best Home Security Systems for 2018.
While Smith Thompson may be somewhat limited in terms of the range of devices and in its service area, its plans fall at the lower end of the spectrum in terms of pricing, while still offering high-quality service comparable to companies who provide more bells and whistles.
Despite the above caveat regarding the company’s limitations in terms of equipment and fancy features, Smith Thompson does offer some perks.
Customers can monitor their system via a mobile app for their smartphones or tablets, all for a modest monthly fee.
They allow customers to cancel at any time. Additionally, since consumers install their own system, it is easy to transport during moves, making it an ideal option for renters.
Monitoring can be done either through a landline or cellular, though the company only checks for situations involving fire or burglary.
While this may seem fairly limited in scope, again, Smith Thompson’s price point can’t be beaten.
This cost analysis is compounded by the company’s only charging a flat fee for equipment, followed by a monthly charge for monitoring services.
On the subject of monitoring, all of it is carried out by the company’s Plano, Texas-based center, which is under 24-hour surveillance and backed up by multiple contingency systems.
As the largest independently owned alarm company in Texas, Smith Thompson is rightly proud of its high ratings with various consumer review sites (A+ with the Better Business Bureau, 4.6/5 on Google, 9.8/10 on TrustPilot, and 4.7/5 on Facebook).
To recap, Smith Thompson is among our top choices for Texan home and business owners in search of a fair price for a high-quality home security system.
If you want to know any more about home security, check out the Top 10 Best Home Security Systems for 2018.
Contact & Additional Information
| Homepage URL | |
| Company Phone | (888) 888-1695 |
| Headquarters Address | 6652 Pinecrest # 500, Plano, TX, 75024 |
| Mailing Address | P.O. Box 260689, Plano, TX, 75026 |
Top Rated
Our Partner
119 Reviews
Professional Installation + $0 Activation
- Cameras Use Light/Sound to Deter Crime
- Doorbell Cam Detects & Protects Packages
- Products Designed & Developed In-house
- 24/7 Monitoring Starting at $19.99/mo
Related to Home Security Systems
Top Articles
Suggested Comparisons
- Vivint vs. ADT
- Frontpoint vs. SimpliSafe
- ADT vs. Frontpoint
- ADT vs. SimpliSafe
- ADT vs. CPI Security
- Brinks vs. ADT
- Protect America vs. SimpliSafe
- SimpliSafe vs. Vivint
- SimpliSafe vs. Nest
- Scout Alarm vs. SimpliSafe
- Ackerman vs. ADT
- Smith Thompson Home Security vs. ADT
- Xfinity vs. ADT
- Slomin's vs. ADT
- iSmartAlarm vs. SimpliSafe
- Vector Security vs. ADT
- Bay Alarm vs. ADT
Sign up to complete your review
Since it doesn't require a contract, its pricing is fairly simple, consisting solely of an initial, upfront equipment purchase (if the consumer doesn't have an existing system in place), and a monthly monitoring fee.
We view this home security company as a great choice for consumers within its coverage area, as it has excellent reviews combined with fair pricing.