Compare ADT Monitoring vs. Frontpoint Home Security

What’s the difference between ADT Monitored Home Security and Frontpoint Home Security? See how our editors compare the two companies below.
Last Updated: June 24, 2018
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ADT Monitoring
8.6 / 10 - Excellent
#2 in Home Security
Frontpoint Home Security
9.8 / 10 - Excellent
#1 in Home Security
vs

Key Facts

  • Fantastic Offer - Limited Time Only. 
  • ADT's monitoring is the most trusted & popular in the US
  • Get it installed by a pro - save time, don't risk doing it wrong
  • Remote Arm/Disarm With Mobile App to Stay Connected
  • 3-year term. 2-year term (in California)
  • Website doesn't show pricing, call 866-946-7173
  • Qualification: 600+ credit score
  • Angie’s List Super Service Award winner 5 years running. Editor's Choice.
  • Wireless hardware - camera & mobile app options
  • Best reputation in Home Security
  • 30-day free trial
  • 1-year & 3-year terms
  • Top quality monitoring, from $34.99/mo
  • Equipment as low as $99.95

OVERALL RATINGS

 ADT MonitoringFrontpoint
Equipment9/1010/10
Monitoring10/1010/10
Reputation10/109/10
Contract & Price8/1010/10
Technology Integration8/1010/10

Home Security Basics

 ADT MonitoringFrontpoint
Installation
Professional
Self-Install (DIY)
Equipment Manufacturer
Honeywell, GE, DSC
Qolsys, Interlogics, and Resolution
Ability to Reallocate System
Wireless Sensors
Control Panel
Event Triggered Siren/ Alarm

Sensor & Device Comparison

Intrusion Protection

ADT Monitoring
vs
Frontpoint
  • Door & Window Sensors
  • Garage Door Sensors
  • Glass Break Protection
  • Motion Sensors
  • Recessed Door Sensors
  • Crash & Smash Protection
  • Door & Window Sensors
  • Garage Door Sensors
  • Glass Break Protection
  • Motion Sensors
  • Recessed Door Sensors
  • Crash & Smash Protection

Environmental Protection

ADT Monitoring
vs
Frontpoint
  • Carbon Monoxide
  • Flood
  • Temperature Change
  • Smoke
  • Carbon Monoxide
  • Flood
  • Temperature Change
  • Smoke

Surveillance

ADT Monitoring
vs
Frontpoint
  • Indoor Cameras
  • Live Surveillance
  • Event-triggered Surveillance
  • Indoor Cameras
  • Outdoor Cameras
  • Doorbell Cameras
  • Tilt & Pan Cameras
  • Live Surveillance
  • Event-triggered Surveillance

Life Safety

ADT Monitoring
vs
Frontpoint
  • Panic Button
  • Panic Button
  • Medical Alert

How do their monitoring services compare?

 ADT MonitoringFrontpoint
Monitoring Options
Professional Monitoring
Professional Monitoring
Monitoring Technology
Cellular
Broadband
Landline
Cellular
Number of Monitoring Centers
6
1
Monitoring Center Type
Owned
Professional Monitoring Services
24/7 Professional Monitoring
2-Way Intercom
Police Dispatch
Fire Department Dispatch
Medical Dispatch
24/7 Professional Monitoring
Police Dispatch
Fire Department Dispatch
Medical Dispatch

Pricing & Cost Comparison

 ADT MonitoringFrontpoint
Monthly Fee (min)
$36.99
$35.00
Monthly Fee (max)
$58.99
$50.00
Number of Available Packages
4
3
Installation Fee
$99.00
Equipment Starting Cost
$0.00
$99.95
Contract Required
Minimum Contract Length
36 months
12 months
Cancellation Policy
Early termination by Customer, ADT may charge 90% of the monthly service charges due for the balance of the initial 36-month term.
30-Day 100% Risk free trial
Warranty
90 Days Limited Warranty
3 years

Contract & Price Fine Print

$99 installation fee for Basic Plan, for information on installation fees for Basic Wireless, ADT Pulse and ADT Pulse plus Video please call company
Offer requires minimum purchase of $99.95. This offer available only to homeowners and credit qualified individuals, and cannot be combined with any other discount. Discount shown is off retail pricing for individual equipment. Images are illustrative and may not reflect the exact product available. Feature availability depends on monitoring agreement.  Void where prohibited.  Valid for new Frontpoint customers only.  Taxes and fees may apply.

What technology integrations are available?

Mobile Access & Alerts

ADT Monitoring
vs
Frontpoint
  • iPhone App
  • Android App
  • Email & Text Alerts
  • Live Surveillance Feed
  • Remote Arm/Disarm
  • iPhone App
  • Android App
  • Email & Text Alerts
  • Live Surveillance Feed
  • Remote Arm/Disarm
  • Geo-location Services
ADT Monitoring
vs
Frontpoint
  • Lighting Control
  • Thermostat Control
  • Appliance Control
  • Electronic Door Locks
  • Event-triggered Automation
  • History Log
  • Unique User Codes

How do their reputations compare?

 ADT MonitoringFrontpoint
Trust Pilot Rating
3.3 out of 10
9.7 out of 10
BBB Rating
A+
A+
Number of BBB Positive Reviews
10
152
Number of BBB Neutral Reviews
4
6
Number of BBB Negative Reviews
214
12
Date Collected
2017-08-17
2017-08-17
Year Founded
1890
2007

Certifications & Associations

ADT Monitoring
vs
Frontpoint
  • Underwriter's Laboratory (UL)
  • Factory Mutual (FM)
  • Electronic Security Association
  • New York City Fire Department
  • Underwriter's Laboratory (UL)
  • Factory Mutual (FM)
  • Department of Defense
  • New York City Fire Department

Contact & Additional Information

 ADT MonitoringFrontpoint
Company Phone
(800) 229-8305
(855) 705-5071
Headquarters Address
1 Town Center Rd., Boca Raton, FL, 33486
1595 Spring Hill Road Suite 110, Vienna, VA, 22182
Mailing Address
1 Town Center Rd., Boca Raton, FL, 33486
1595 Spring Hill Road Suite 110, Vienna, VA, 22182

Final Verdict

Frontpoint Home Security has a higher overall rating than ADT Monitored Home Security. Frontpoint scores better than ADT Monitoring across: Equipment, Monitoring, Customer Service and Reviews, Contract & Price, and Technology Integration. However, ADT Monitoring scores better on Reputation.


Customer Comments & Reviews

A
Akpinkham@gmail.com
Ashburn, Virginia
5/31/2018
Frontpoint Home Security review
Very helpful and easy to work with. I got someone on the phone with having to go through menus and prompts.


J
Juanita
Ashburn, Virginia
5/23/2018
Frontpoint Home Security review
New customer... Lamar was very helpful and patient ..setup was easy with his help....i feel a liitle more safer....so far so good


B
Bill M
Atlanta, Georgia
5/11/2018
ADT Monitored Home Security review
we purchased an adt home security system at a charleston sc home show L think we were fast talked into buying the system My wife are below the proverty level. We purchased the system from a Paul Meyer I have written to Mr Meyer explaining our finiancial situation and asked to cancle our contract, and we would be glad to return all equipment we havent heard from him. We also got a notice that our system has lapsed ( ithink the vido part..I am looking at the brochure we we given,a nd there is nothing about that,and it was not mentioned may we hear from you? illy Mabry 2144 Promenade Ct Mt. Plesant sc


J
john
Hastings, Nebraska
3/14/2017
ADT Monitored Home Security review
Very helpful in advising what we need it and what we wanted.


G
gc
Darien, Connecticut
2/11/2015
Frontpoint Home Security review
Amazing!


H
h d
Diamond Bar, California
2/9/2015
Frontpoint Home Security review
good job


C
Cheri M
Des Moines, Iowa
2/3/2015
ADT Monitored Home Security review
Love it!


R
Regina N
Mableton, Georgia
1/25/2015
ADT Monitored Home Security review
I RECOMMEND IT TO EVERYONE, GOOD CUSTOMER SERVICE AND EFFECTIVE RESPONSE. SAVED MY MUM LIFE SO I RECOMMEND IT