Compare ADT Monitoring vs. Frontpoint Home Security

What’s the difference between ADT Monitored Home Security and Frontpoint Home Security? See how our editors compare the two companies below.
Last Updated: January 16, 2018
Disclosure: We receive advertising revenue from some partners. 
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ADT Monitoring
8.6 / 10 - Excellent
#2 in Home Security
Frontpoint Home Security
9.8 / 10 - Excellent
#1 in Home Security
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Key Facts

  • ADT's monitoring is the most trusted & popular in the US
  • Get it installed by a pro - save time, don't risk doing it wrong
  • Remote Arm/Disarm With Mobile App to Stay Connected
  • 3-year term. 2-year term (in California)
  • Website doesn't show pricing, call 866-946-7173
  • Qualification: 600+ credit score
  • Angie’s List Super Service Award winner 5 years running. Editor's Choice.
  • GE wireless hardware - camera, & mobile app options
  • Best reputation in Home Security
  • 30-day free trial & 3-year term
  • Top quality monitoring, from $34.99/mo

OVERALL RATINGS

 ADT MonitoringFrontpoint
Equipment9/1010/10
Monitoring10/1010/10
Reputation10/109/10
Contract & Price8/1010/10
Technology Integration8/1010/10

Home Security Basics

 ADT MonitoringFrontpoint
Installation
Professional
Self-Install (DIY)
Equipment Manufacturer
Honeywell, GE, DSC
GE
Ability to Reallocate System
Wireless Sensors
Control Panel
Event Triggered Siren/ Alarm

Sensor & Device Comparison

Intrusion Protection

ADT Monitoring
vs
Frontpoint
  • Door & Window Sensors
  • Garage Door Sensors
  • Glass Break Protection
  • Motion Sensors
  • Recessed Door Sensors
  • Crash & Smash Protection
  • Door & Window Sensors
  • Garage Door Sensors
  • Glass Break Protection
  • Motion Sensors
  • Recessed Door Sensors
  • Crash & Smash Protection

Environmental Protection

ADT Monitoring
vs
Frontpoint
  • Carbon Monoxide
  • Flood
  • Temperature Change
  • Smoke
  • Carbon Monoxide
  • Flood
  • Temperature Change
  • Smoke

Surveillance

ADT Monitoring
vs
Frontpoint
  • Indoor Cameras
  • Live Surveillance
  • Event-triggered Surveillance
  • Indoor Cameras
  • Outdoor Cameras
  • Doorbell Cameras
  • Tilt & Pan Cameras
  • Live Surveillance
  • Event-triggered Surveillance

Life Safety

ADT Monitoring
vs
Frontpoint
  • Panic Button
  • Panic Button
  • Medical Alert

How do their monitoring services compare?

 ADT MonitoringFrontpoint
Monitoring Options
Professional Monitoring
Professional Monitoring
Monitoring Technology
Cellular
Broadband
Landline
Cellular
Number of Monitoring Centers
6
1
Monitoring Center Type
Owned
Professional Monitoring Services
24/7 Professional Monitoring
2-Way Intercom
Police Dispatch
Fire Department Dispatch
Medical Dispatch
24/7 Professional Monitoring
Police Dispatch
Fire Department Dispatch
Medical Dispatch

Pricing & Cost Comparison

 ADT MonitoringFrontpoint
Starting Price
$36.99
$35.00
Max Price
$58.99
$50.00
Number of Available Packages
4
3
Installation Fee
$99.00
Equipment Starting Cost
$0.00
$99.00
Contract Required
Minimum Contract Length
36 months
12 months
Cancellation Policy
Early termination by Customer, ADT may charge 90% of the monthly service charges due for the balance of the initial 36-month term.
30-Day 100% Risk free trial
Warranty
90 Days Limited Warranty
3 years

What technology integrations are available?

Mobile Access & Alerts

ADT Monitoring
vs
Frontpoint
  • iPhone App
  • Android App
  • Email & Text Alerts
  • Live Surveillance Feed
  • Remote Arm/Disarm
  • iPhone App
  • Android App
  • Email & Text Alerts
  • Live Surveillance Feed
  • Remote Arm/Disarm
  • Geo-location Services
ADT Monitoring
vs
Frontpoint
  • Lighting Control
  • Thermostat Control
  • Appliance Control
  • Electronic Door Locks
  • Event-triggered Automation
  • History Log
  • Unique User Codes

How do their reputations compare?

 ADT MonitoringFrontpoint
Trust Pilot Rating
3.3 out of 10
9.7 out of 10
BBB Rating
A+
A+
Number of BBB Positive Reviews
10
152
Number of BBB Neutral Reviews
4
6
Number of BBB Negative Reviews
214
12
Date Collected
2017-08-17
2017-08-17
Year Founded
1890
2007

Certifications & Associations

ADT Monitoring
vs
Frontpoint
  • Underwriter's Laboratory (UL)
  • Factory Mutual (FM)
  • Electronic Security Association
  • New York City Fire Department
  • Underwriter's Laboratory (UL)
  • Factory Mutual (FM)
  • Department of Defense
  • New York City Fire Department

Contact & Additional Information

 ADT MonitoringFrontpoint
Company Phone
(800) 229-8305
(855) 705-5071
Headquarters Address
1 Town Center Rd., Boca Raton, FL, 33486
1595 Spring Hill Road Suite 110, Vienna, VA, 22182
Mailing Address
1 Town Center Rd., Boca Raton, FL, 33486
1595 Spring Hill Road Suite 110, Vienna, VA, 22182

Final Verdict

Frontpoint Home Security has a higher overall rating than ADT Monitored Home Security. Frontpoint scores better than ADT Monitoring across: Equipment, Monitoring, Customer Service and Reviews, Contract & Price, and Technology Integration. However, ADT Monitoring scores better on Reputation.


Customer Comments & Reviews

Mark M
Hendersonville, Tennessee
1/12/2018
Frontpoint Home Security review
Based on all the research I did prior to purchasing a home system, I am very pleased so far with Frontpoint on all "fronts". Highly recommend them. Mark M


Curtis U
Chicago, Illinois
1/11/2018
Frontpoint Home Security review
These guys are top notch!!!


J
john
Hastings, Nebraska
3/14/2017
ADT Monitored Home Security review
Very helpful in advising what we need it and what we wanted.


E
Enrique
2/22/2017
ADT Monitored Home Security review
Very good service


G
gc
Darien, Connecticut
2/11/2015
Frontpoint Home Security review
Amazing!


H
h d
Diamond Bar, California
2/9/2015
Frontpoint Home Security review
good job


C
Cheri M
Des Moines, Iowa
2/3/2015
ADT Monitored Home Security review
Love it!


R
Regina N
Austell, Georgia
1/25/2015
ADT Monitored Home Security review
I RECOMMEND IT TO EVERYONE, GOOD CUSTOMER SERVICE AND EFFECTIVE RESPONSE. SAVED MY MUM LIFE SO I RECOMMEND IT