ADT Monitored Home Security Review

#4 in Home Security

The Most Recognizable Name in Home Security

ADT has been in the home security industry for over 135 years. With over 6 million customers throughout North America they have the largest brand recognition, and are most likely the first name that comes to mind when you think "home security." ADT customers firstly benefit from a strong brand, in fact many cite this as the primary reason they go with ADT. When a potential thief sees the ADT logo in the window or on the front lawn, it is a recognizable icon that could potentially help deter break-ins before they happen.

What's it Gonna Cost Me?

Item Price
Monthly Monitoring $55.99
Installation $99.00
Basic Hardware Free
Discount $300
Year 1 Total $770.88

Bells & Whistles

  • Includes wireless camera at no charge
  • Theft Protection Guarantee covers insurance deductible up to $500 in the event of a burglary
  • Homeowner’s insurance certificate can save you up to 20% off your homeowner’s insurance.

 

Contracts & Guarantees

Money Back Guarantee 6 months
Contract Length  36 months
Contract Length (in California only) 24 months

This minimum contract length for non-California residents isn't short. However, it's also not unreasonable considering 3 year contracts are about the industry standard.

The Bottom Line:

ADT Security is the biggest home security company in the US. A trusted nationwide brand, 6 million customers can't be wrong.

ADT Direct Line:

866-946-7173

 

Latest Reviews

5.92
Based on customer reviews
25 Reviews
Start your review for
ADT Monitored Home Security
S
Shani
Washington, District of Columbia
ADT Monitored Home Security review
12/5/2016
I called to have ADT installed at our home. The technician came out and could not install the system because "he could not authorization for a new system". We were told that he would schedule someone to come out on the following business day between 8 -12 pm. Noone called, noone came, when called ADT I was told that the technician had cancelled our installation. They had notes that someone was supposed to come out, but they dropped the ball. We had to pay a deposit on the phone, before they came to our house but it can take up to 10 business days for them to credit it back to our card. It was a waste of time, now we have to find a company with great customer service, ADT is seriously lacking it.

L
L Hinshaw
Secaucus, New Jersey
ADT Monitored Home Security review
11/3/2016
Sorry Company.. wants to run credit check even before we meet with the sales person. When we don't know if we going to use them or not. Customer service is rude. I refused to give social # and they got even ruder. Said they wanted to make sure we could pay for it and that we had a $100.00 for installing.. REALLY.... I don't think we would need security if we couldn't afford it. That was an insult there. Will never recommend them to anyone.

Sam Cion
Rutherford, New Jersey
ADT Monitored Home Security review
11/1/2016
Great company. My parents had them for years as a kid and we never had any issues. The one time we did have someone try to break into our house, they were there right away and it was the best decision we could have done!

J
Joan Jenkins
Beaverton, Oregon
ADT Monitored Home Security review
10/25/2016
This is the scummy-ist company out there. They charged us $1250 for a 1/2 hour job (after hours) when our mag-lock door kept flying open - because of a battery issue. You can normally expect them to show up 2 weeks later to fix a problem - NO customer service & you generally will spend a 1/2 hour on hold trying to resolve a billing issue. I would not recommend ADT/Tyco to anyone. I'd give them 0 stars if I could

V
Vicente correa
ADT Monitored Home Security review
9/20/2016
no customers communication and rude representatives taking my business somewhere else