Compare Frontpoint vs. SimpliSafe Home Security

What’s the difference between Frontpoint Home Security and SimpliSafe Home Security? See how our editors compare the two companies below.
Last Updated: Jun 9, 2017
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Frontpoint Home Security
9.8 / 10 - Excellent
#1 in Home Security
Our Partner
SimpliSafe Home Security
6.0 / 10 - Very good
#15 in Home Security
vs

Key Facts

  • Angie’s List Super Service Award winner 5 years running. Editor's Choice.
  • GE wireless hardware - camera, & mobile app options
  • Best reputation in Home Security
  • 30-day free trial & 3-year term
  • Top quality monitoring, from $34.99/mo
  • Monitoring $19.99/mo
  • Pay more up front to buy your own equipment
  • No contract since you own the equipment
  • Estimated 1st year total: $409.84

ConsumersAdvocate.org Ratings

9.8 / 10 - Excellent
10/10
Equipment
10/10
Monitoring
9/10
Reputation
10/10
Contract & Price
10/10
Technology Inegration
6.0 / 10 - Very good
8/10
Equipment
6/10
Monitoring
6/10
Reputation
6/10
Contract & Price
5/10
Technology Inegration

Customer Reviews

 (36)
6.8 / 10 - Very good
53%
5 stars
8%
4 stars
6%
3 stars
3%
2 stars
31%
1 stars
 (10)
7.6 / 10 - Very good
60%
5 stars
10%
4 stars
10%
3 stars
10%
2 stars
10%
1 stars

Final Verdict

Frontpoint Home Security has a higher overall rating than SimpliSafe Home Security. Frontpoint scores better than SimpliSafe across: Equipment, Monitoring, Customer Service and Reviews, Reputation, Contract & Price, and Technology Inegration.


Latest Reviews

Joanne V
Attleboro, Massachusetts

9/11/2017
Frontpoint Home Security review
Easy to install & extremely reliable. We have alerts sent to our Android in the event we leave without arming. Through the app, you can easily & quickly arm the system. That is exactly what happened on our latest trip to PA from MA. We were so excited that we both forgot to arm the system! When we made a stop in CT, I noticed an alert on my phone. Panic set in & I quickly logged on the app &, presto, system armed! We've only had to call customer service a couple of times, mostly when the system was new. Each time we were instantly connected to a very friendly & helpful associate. Frontpoint is one of the best decisions we've made & the peace of mind is priceless!


Trish R

9/11/2017
Frontpoint Home Security review
Very easy to use. Very easy to set up.


M
mce
Yakima, Washington

8/7/2017
SimpliSafe Home Security review
I asked Simplisafe to respond to the negative review: Thank you for reaching out to us! I understand that you have seen a bad review of our company and would like it addressed. I cannot speak for this person's exact experience but I can correct some information that has been stated and provide a possible explanation to their poor experience. - The Base Station, which all Sensors connect to, is able to communicate with components at a range of up to 400ft. Of course, in a real-world environment, interference may impede the signal. Other signals nearby (from devices such as WiFi routers or wireless weather stations), as well as physical obstructions (such as dense walls, metallic siding, or large appliances), will tend to have a strong impact on wireless range. So we would recommend that you keep your sensors within 100-150ft of the Base Station to ensure a stable connection. - It is possible that items such as wireless routers, being located right next to the Base Station (3-5 ft) can cause interference, not allowing the sensor to communicate with the Base Station. It's best to think of these signals like a vocal command. Sometimes the Base Station is unable to "hear" the command coming from the sensor if there are too many other signals in close proximity to the Base. But it is important to note that this is not always the case, and often times we do not experience this problem. - The person is correct in stating that the Base Station should not be located in the kitchen. We've found that kitchen appliances can affect the signal from the sensors to the Base Station as well as the signal from the Base Station to the cellular network. - Light switches will not affect the functionality of a Keypad. It would need to be another wireless item located directly next to the Keypad to affect the signal. Recently we extended our customer support hours so that we are more available to our customers (see hours listed below). We understand that previously only being open during regular office hours was not enough for customers. People who need assistance with their system will need to be on location, so we are now available at more convenient times.


Ron R
San Antonio, Texas

8/5/2017
SimpliSafe Home Security review
Have had my system for over a year - cost was just over $400 but I also have 4 motion sensors - can get on line and do just about anything I need without any help - installed system in about an hour - have not had any problems and would not change service even for the "free systems".


L
Luke B
Bloomfield, Kentucky

10/2/2015
SimpliSafe Home Security review
Had three years and have had no issues. Someone keeps calling to say they will update my equipment and no charge. They have all my information and said they are calling from the manufacture. I called SimpliSafe and they are not aware of the offer.


D
Don R
Bartlesville, Oklahoma

6/17/2015
SimpliSafe Home Security review
Great system. Easy to install and test. Adding extra components is easy as wConvenience ell which allows a customized installation. A bit pricey but the conveinience in ease of set up makes it worth it. Extremely sensitive components with excellent wireless coverage.


G
gc
Darien, Connecticut

2/11/2015
Frontpoint Home Security review
Amazing!


H
h d
Corona, California

2/9/2015
Frontpoint Home Security review
good job