Davis Vision Insurance Review


Rating: 9.3 / 10 (Excellent)
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Davis Vision is a vision care company that aims to offer leading integrated vision care solutions for their customers. Since 1964, Davis has built a solid reputation in the vision care industry, providing benefits and services to 22 million members across the United States. In 2017, they were acquired by Centerbridge Partners, effectively merging them with Superior Vision.

Davis Vision is one of the nation’s leading suppliers of vision care products and care services. Coverage includes vision therapy, eye care, disease diagnosis, and treatment. Davis Vision has an extensive network of ophthalmologists, optometrists, eye care clinics, and retailers at more than 68,000 locations nationwide.

Services and Features

Davis Vision includes comprehensive eye exams on its vision insurance plans, which include visual acuity tests, visual field tests, refraction tests, slit lamp evaluation, glaucoma tests, dilation, and health review.

Davis Vision's exclusive collection of frames and contact lenses are available in over 9,000 partner offices across the country, which can be easily located via a convenient online tool, by simply logging into a customer's online account. Members can select from over 200 frame collections valued up to $195 for no more than a $40 co-payment.

Covered Items 

Glasses

Contacts

Eye Examinations

LASIK

Discounts only

Allowances

Not Stated

Lens Options

Scratch Resistance

Not Stated

UV Coating

Not Stated

Anti-Glare

Not Stated

Polycarbonate

Not Stated

Tinted/Colored

Not Stated

Types of Vision Plans

Individual

✔   

Family Plan

Stand-alone Plans

Preferred Provider Organizations

Employer Provider

Health Maintenance Organizations

Network

Out-of-Network Coverage

Size of Network

9000

Find Doctors Online

Pricing

Plan Name

Not Stated

Co-payment – Exam

Not Stated

Co-Payment - Glasses

Not Stated

Premium

Not Stated

Coverage Period

Waiting Time

Not Stated

Enrollment

Open Enrollment

Cancellation

Not Stated

Customer Resources

Eye Exam Locations

Not Stated

Online Account Management

Mobile App

Phone

Email

Vision Insurance at Davis Vision

Rather than being an extension of a dental plan or another product in a company’s line of services, Davis Vision’s main focus is on providing quality eye care services. It is therefore no surprise that Davis Vision offers one of the most comprehensive lists of eye care services, and is a solid place to shop for high-quality vision plans.


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Customer Comments & Reviews

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R
Robyn S
Denver, Colorado
6/11/2018
I am extremely frustrated with this company. I visited my doctor in May and ordered some new glasses. They told me it might take up to two weeks because they had to use Davis (my insurance company) My doctor finally got a hold of a real live person after 4 weeks to ask why my glasses have been in the finishing department for 3 weeks. They said to email the lab. He said that had already been done several times and he needed to speak to a supervisor. After a frustrating conversation, the Davis supervisor finally admitted that they had lost the frame 3 weeks ago. When asked why they had not told us, they had no answer. So my frames have been reordered and it will probably be another... Read More


C
Chris P
Newark, New Jersey
5/2/2018
I wish I could give this a minus 100 stars. I have been trying to get my glasses replaced since January......it is now May. They have been supposedly 1. lost in transit 2. Lost going from the rep on the phone to the lab 3. never sent after yet another contact with Davis 4. Promised within 7-10 days (that last one was now 16 days ago. I have been lied to, promised follow up that has not happened. Oh - and all this is because when they originally replaced my lenses they cut them to the wrong prescription. So on top of waiting all this time and having to deal with their horrible customer service, I am wearing glasses that are too strong and give me constant headaches (I am a daily... Read More


P
pete s
Atlanta, Georgia
4/16/2018
i have been waiting a month and a half for my glasses and as far as I can tell I have been lied to over and over again by both davis and my eye dr they don"t even deserve 1 star


R
Rich F
Birmingham, Michigan
3/15/2018
I have had TERRIBLE experience with this company. Time after time they are unable to process claims, checks aren't sent, forms aren't online, the member website has wrong information,...



Top Rated
Our Partner
9.9 / 10
  • Top Rated Vision Plans Start As Low As $17/month
  • Nation’s largest vision benefits provider for more than 60 years
  • Coverage for eye exams, frames, lens enhancement, and contacts
  • More than 33,000 in-network doctors nationwide
  • Personalized service with multiple plans to fit your needs
  • Easy Online Enrollment (or speak with VSP representative by phone)