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World Nomads Travel Insurance Review
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30 Customer Comments & Reviews - see all comments
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WorldNomads began as a personal website in 1997 and has since evolved into one of the most innovative travel insurance companies in the market, offering flexible policies for long-distance travelers and backpackers.
Their insurance plans are specifically designed for independent travelers planning to engage in adventurous activities and wanting to ensure themselves and their gear.
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30 Customer Comments & Reviews
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Having to extend my holiday trip into the Us, I have decided to subscribe a policy with World Nomads.
After 10 days I started having a pain in one ear, associated with a cold.
I wrote to the travel insurance (being concerned also for any problems that could arise to the eardrum during the fly back to my country),
they replied that they would MAYBE consider to pay me back a medical visit
provided that I sent them a copy of my passport: over the Internet...are you joking ??
(And what else you need.... some school leaving certificate ?)
I think I am going to pay a medical visit out of my pocket and in the future I would stay very far from World Nomads
Extremely BAD customer service and service as a whole. I have purchased Worldnomads and unfortunately had to submit a claim. I called them at the time of my emergency and I was transferred to a third party who had no idea what my policy does or doesn't cover. I couldn't get in touch with them at all and didn't receive any support. The website is terrible, not user friendly at all. When you're logged into your account you CAN NOT see your claim NEITHER your policy. I had an ongoing active policy and when clicking on "my policy" on the website would prompt me that I didn't have one. I submitted my claim and called 14 days after to check and see the processing times, since again when you... Read More
I was mauled by a monkey with serious injuries in October and still finding excuses not to cover any expenses, even though the receipts are just part of the costs because in many developing countries you get no receipts....so they are already winning funds....they only answer to my claim for the first time two weeks ago (claim was sent in Nove) so save yourself your health!! they will find many ways not to cover your expenses I could post the email exchange that would make an attorney cringe. I should have known better when a while back they refused to cover a trip delay when in reality I had apy for the service...please see reviews everywhere they are a business scam all about marketing.... Read More
This is the first complaint I have written, but it is warranted. Our experience with World Nomads has been horrible! They sold us a policy covering 88 days, and we noted Egypt as a destination a few months in advance. 2 days before our flight to Egypt, as a result of an inquiry to them related to the tragic tour bus bombing in Dec 2018, they told us that we actually aren’t covered for Egypt because a sentence of their 40+ page insurance document provides an exception if the Government of Canada advises against travel. We tried to clarify for Egypt that the Government of Canada advises against certain areas, but the areas our tour was going are not on the travel advisory and thus that... Read More
A complete scam from top to bottom!! Have you noticed how all the blogs that refer you to them don't allow comments at the bottom... red flag! For what it is worth I have used them since 2006 and paid them many times without ever contacting them or filing a claim. 12 years later I need to contact them; not for a claim but just to buy a policy as I was getting error messages. I reached out to "24/7" customer service and the only thing the lady said was we can't help you, we are after hours only and can only put in a request for emergencies during normal business hours. Thank god I didn't actually need there help! This is a big scam that bloggers use to fund there lifestyle without ever... Read More
I submitted the claim 5 weeks ago. Despite of view reminders No answer so far....
Absolutely a scam. You will most likely never get your money back if you submit a claim with this company. They make you jump through so many hoops that you begin to wonder if it is even worth your time and frustration and sadness in knowing that they really don't care about their customers at all.
Good luck when you actually try to claim from these people. They put you through an insane gauntlet even for tiny claims. If you get into some serious situation, what confidence can you have they'd pay up?
Travelers buy insurance for peace of mind; that if you get into trouble, they'll protect you from terrible outcomes. This company instead will take your money, and then do everything they can to avoid just getting on with paying out rightful claims. Therefore they offer no such confidence, and actually lull you, dangerously, into a false sense of security. There is no peace of mind with this false travel insurance.
Definitely a scam. If you buy the explorer plan which is designed for backcountry skiing or snowboarding and need rescue, even if you are in a situation where you could die, they'll not pay for your rescue unless you have a broken leg or something. Avoid.
It's nothing but a scam. They pretend to be offering insurance for nomads while they don't have any idea about nomads and nomadic travels. I would not buy an insurance from such a company.
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Top Rated
Our Partner
Best Price Guarantee By Comparing Top Providers In A Single Platform
- Buy online and get instant coverage by email
- 24/7 emergency assistance worldwide
- Over 100,000 verified customers with 5-star reviews and $3.5 billion in protected trip costs
- Includes coverage from theft, trip cancellations, baggage loss and delay, medical expenses for hospital treatments
- Policies from trusted providers including: Travel Insured International, AEGIS, Global Trip Protection, Arch RoamRight and others