Compare Allianz vs. Travelex Travel Insurance

What’s the difference between Allianz Travel Insurance and Travelex Travel Insurance? See how our editors compare the two companies below.
Last Updated: May 29, 2018
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Allianz Travel Insurance
8.9 / 10 - Excellent
#9 in Travel Insurance
Travelex Travel Insurance
9.4 / 10 - Excellent
#2 in Travel Insurance
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Key Facts

  • Accredited by the Better Business Bureau with an A+ rating
  • Backed by the superior financial strenght ratings of Allianz SE
  • Over 100 years of experience in the diversified insurance industry
  • A broad range of single trip and multi-trip plans to choose from
  • Comprehensive coverage for individuals, households, and businesses
  • Rated A+ and accredited by the Better Business Bureau
  • Member of the US Travel Insurance Association (UStiA)
  • Customizable standard & comprehensive coverages
  • Four different benefit levels to choose from
  • Up to $500,000 for emergency medical evacuation
  • 24/7 travel assistance and concierge services
  • Free coverage for minors under their Travel Select plan

OVERALL RATINGS

 AllianzTravelex
Plans & Coverage9/1010/10
Customer Assistance Services9/1010/10
Financial Strength9/108/10
Reputation9/1010/10

Plans & Coverage Compared

 AllianzTravelex
Available Plans
Comprehensive
Trip Cancelation/ Interruption
Medical
Baggage
Accidental Death
Comprehensive
Trip Cancelation/ Interruption
Medical
Baggage
Accidental Death
Trip Cancellation/Interruption Coverage
Injury/Illness/Death of Traveler
Injury/Illness/Death of Non Traveling Family Member
Natural Disaster at Destination
Tour Operator/Airline/Cruise Line Ceases Operation
Terrorism/Evacuation at Destination
Victim of Crime Prior to Trip
Theft of Passport Prior to Trip
Injury/Illness/Death of Traveler
Injury/Illness/Death of Non Traveling Family Member
Natural Disaster at Destination
Tour Operator/Airline/Cruise Line Ceases Operation
Terrorism/Evacuation at Destination
Victim of Crime Prior to Trip
Theft of Passport Prior to Trip
Cfar Coverage (Cancel for Any Reason)
Medical Coverage
Doctor, Hospital, or Other Licensed Provider
Dental
Emergency Medical Evacuation/Repatriation
Transport Family Member to Bedside
Transport Children Home
Doctor, Hospital, or Other Licensed Provider
Dental
Emergency Medical Evacuation/Repatriation
Transport Family Member to Bedside
Transport Children Home
Baggage Coverage
Lost/Damaged/Stolen
Baggage Delay Coverage
Lost/Damaged/Stolen
Baggage Delay Coverage
Exclusions

Medical Coverage Details

 AllianzTravelex
Pre-Existing Coverage
Maximum Medical Reimbursement
$50,000
$100,000
Maximum Medical Evacuation Reimbursement
$1,000,000
$1,000,000
Deductible for Medical Coverage

Baggage Coverage Details

 AllianzTravelex
Maximum Baggage Reimbursement
$2,000
$1,000
Maximum Baggage Reimbursement
$2,000
$1,000
Valuable Item Limit
$500
Receipts Required for Valuable items


Allianz Reputation

 AllianzTravelex
BBB Rating
A+
A+
Number of BBB Positive Reviews
5
0
Number of BBB Negative Reviews
85
0
Trust Pilot Rating
9.1 out of 10
8.8 out of 10
Date Collected
2018-01-16
2018-01-15

Allianz Customer Assistance Services

 AllianzTravelex
24/7 Support
Mobile App

Travel Assistance Services

Allianz
vs
Travelex
  • Return Travel Arrangements
  • Rebooking
  • Lost Passport/Document Assistance
  • Emergency Cash
  • Translation Services
  • Up to the Minute Travel Advisories
  • Legal Assistance
  • Lost Baggage Search
  • Lost Passport/Document Assistance
  • Emergency Cash
  • Translation Services
  • Up to the Minute Travel Advisories
  • Legal Assistance

Medical Assistance Services

Allianz
vs
Travelex
  • Physician Referral
  • Medical Case Management
  • Arrange Medical Payment
  • Update Family at Home
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  • Physician Referral
  • Medical Case Management
  • Arrange Medical Payment
  • Emergency Prescription Replacement
  • Update Family at Home
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2 More

Concierge Assistance Services

Allianz
vs
Travelex
  • Restaurant/Event Referral and Reservation
  • Ground Transportation
  • Restaurant/Event Referral and Reservation
  • Weather Advisories
  • Wireless Device Assistance
  • Gift Delivery
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 AllianzTravelex
Homepage URL
Company Phone
(800) 654-1908
(800) 228-9792
Headquarters Address
9950 Mayland Drive, Henrico, VA, 23233
9140 West Dodge Road, Suite 300, Omaha, NE, 68114

Final Verdict

Travelex Travel Insurance has a higher overall rating than Allianz Travel Insurance. Travelex scores better than Allianz across: Plans & Coverage, Customer Assistance Services, and Reputation. However, Allianz scores better on Financial Strength.


Customer Comments & Reviews

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Cynthia M
Chicago, Illinois
5/25/2018
Allianz Travel Insurance review
I bought policies for my 27 year old daughter and myself prior to a tour to Machu Pichu and the Galapagos. I carefully reviewed the policy prior to purchase which was much less expensive than that offered by our tour company. I became ill and was not able to complete the last portion of the tour. I saved all my medical documentation, airline receipts and tour payment receipts. Our claims were paid out within ten days of filing, and customer service was excellent!! I initially called Travel Guard from Quito and they were very helpful. They patiently answered all my questions about documentation and reimbursement, and went above and beyond expectations. I highly recommend Allianz travel insurance. Cynthia


B
becky
Chicago, Illinois
4/28/2018
Allianz Travel Insurance review
My daughter and I was going to Jamaica for a much needed get away. But life had other plans for us. My daughter cancer spread and she ended up in the hospital for a week. Yes I had to fill the forms out and her doctor wrote up a letter stating what was going on. I faxed everything and I had to call a couple of times but by 15 days later of sending the information. I received my money back in my account. The rating is the way it is only because for awhile there I thought I was getting the run around. But the last person I spoke with gave me a reviewer cause she could not help me. And the problem got solved. I think they need to train the customer service better.


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Jane
Atlanta, Georgia
4/12/2018
Allianz Travel Insurance review
We bought travel insurance prior to a 6 week trip to Indonesia. We are Sr citizens (age 71 and 68). During our time in Bali my husband had to go to the hospital. We filed our claim upon return 5/24. We received our reimbusement within 2 weeks for our medical expenses. I am so grateful we decided to buy travel insurance and I definitely would recommend Alliance.


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Jacqueline Y
Louisville, Kentucky
2/5/2018
Travelex Travel Insurance review
Could you confirm we have travel insurance? Primary traveler is Jacqueline Yockey and confirmation is TTB482470. Ten travelers total. Have we paid in full? Can we add on any additional travelers from Kentucky? How about from out of state? Our group consists of about 50 passengers going on the same tour but from different states. Thank you in advance, Jacqueline Yockey


C
Connie R
Spokane, Washington
3/27/2017
Allianz Travel Insurance review
Allianz was extremely helpful when I became very ill in Lisbon. They guaranteed $20,000 to the hospital (which is secondary insurance and they they worked with my primary insurance and I paid nothing), they flew my sister to Portugal to assist me (she is a doctor and I was by myself), they then flew an EMT from Canada who met me at the hospital and flew me to Spokane, Wash. because I still had an IV in for antibiotics when I was discharged. They also booked us in 1st class. It was helpful that I had one person who was my main contact and knew my situation well. They were amazingly helpful and took care of so many details. I really appreciated their concern and help.