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Compare Travel Guard Insurance vs. Travelex Travel Insurance

What’s the difference between AIG Travel Guard Travel Insurance and Travelex Travel Insurance? See how our editors compare the two companies below.
Last Updated: April 13, 2024
Travel Guard Insurance
4.0 / 5 - Very good
#9 in Travel Insurance
Travelex Travel Insurance
4.1 / 5 - Excellent
#10 in Travel Insurance
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Key Facts

  • Medical, cancellation, and baggage coverage
  • Travel concierge services with premium plans
  • Emergency evacuation and medical repatriation
  • Offers cancellation coverage due to terrorism and natural disasters
  • 28 covered reasons for trip cancellation/trip interruption
  • Customizable standard & comprehensive coverages
  • Up to $1MM for emergency medical evacuation
  • Pre-existing conditions and cancel for any reason coverage available

OVERALL RATINGS

 Travel Guard InsuranceTravelex
Coverage4.0/54.0/5
Extra Benefits4.3/54.0/5
Financial Strength3.8/54.1/5
Price & Reputation3.8/54.2/5

Plans & Coverage Compared

 Travel Guard InsuranceTravelex
Available Plans
Comprehensive
Trip Cancelation/ Interruption
Medical
Baggage
Accidental Death
Comprehensive
Trip Cancelation/ Interruption
Medical
Baggage
Accidental Death
Trip Cancellation/Interruption Coverage
Injury/Illness/Death of Traveler
Injury/Illness/Death of Non Traveling Family Member
Natural Disaster at Destination
Tour Operator/Airline/Cruise Line Ceases Operation
Victim of Crime Prior to Trip
CFAR Coverage (Cancel for Any Reason)
Injury/Illness/Death of Traveler
Injury/Illness/Death of Non Traveling Family Member
Natural Disaster at Destination
Tour Operator/Airline/Cruise Line Ceases Operation
Terrorism/Evacuation at Destination
Victim of Crime Prior to Trip
Theft of Passport Prior to Trip
CFAR Coverage (Cancel for Any Reason)
Emergency Medical and Emergency Transportation Coverage
Doctor, Hospital, or Other Licensed Provider
Dental
Emergency Medical Evacuation/Repatriation
Transport Family Member to Bedside
Transport Children Home
Doctor, Hospital, or Other Licensed Provider
Dental
Emergency Medical Evacuation/Repatriation
Transport Family Member to Bedside
Transport Children Home
Baggage Coverage
Lost/Damaged/Stolen
Baggage Delay Coverage
Lost/Damaged/Stolen
Baggage Delay Coverage

Emergency Medical Coverage Details

 Travel Guard InsuranceTravelex
Emergency Medical Pre-Existing Condition Coverage
Maximum Emergency Medical Reimbursement
$50,000
$50,000
Maximum Emergency Medical Evacuation Reimbursement
$1,000,000
$500,000

Baggage Coverage Details

 Travel Guard InsuranceTravelex
Maximum Baggage Reimbursement
$2,500
$2,000
Valuable Item Limit
$500
Receipts Required for Valuable items


Travel Guard Insurance Price & Reputation

 Travel Guard InsuranceTravelex
BBB Rating
A+
A+
Number of BBB Positive Reviews
3
0
Number of BBB Negative Reviews
17
0
Date Collected
2018-01-15
2023-03-21

Travel Guard Insurance Customer Assistance Services

 Travel Guard InsuranceTravelex
24/7 Support
Mobile App

Travel Assistance Services

Travel Guard Insurance
vs
Travelex
  • Rebooking
  • Lost Passport/Document Assistance
  • Up to the Minute Travel Advisories
  • Roadside Assistance
  • Lost Baggage Search
  • Lost Passport/Document Assistance
  • Emergency Cash
  • Translation Services
  • Up to the Minute Travel Advisories
  • Legal Assistance Referral
  • Roadside Assistance

Emergency Medical Assistance Services

Travel Guard Insurance
vs
Travelex
  • Physician Referral
  • Emergency Prescription Replacement
  • Physician Referral
  • Emergency Medical Case Management
  • Arrange Medical Payment Where Available
  • Emergency Prescription Replacement
  • Update Family at Home
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Concierge Assistance Services

Travel Guard Insurance
vs
Travelex
  • Restaurant/Event Referral and Reservation
  • Ground Transportation Recommendations
  • Weather Advisories
  • Wireless Device Assistance
  • Plane/Boat Charter Assistance
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  • Restaurant/Event Referral and Reservation
  • Weather Advisories
  • Wireless Device Assistance
  • Gift Delivery
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 Travel Guard InsuranceTravelex
Homepage URL
Company Phone
(800) 829-5248
(800) 228-9792
Headquarters Address
3300 Business Park Drive, Stevens Point, WI, 54482
810 N 96th St, Suite 300, Omaha, NE, 68114

Final Verdict

Travelex Travel Insurance and AIG Travel Guard Travel Insurance are very close in quality and have the same overall rating. That said, Travelex scores better than Travel Guard Insurance across: Financial Strength, and Price & Reputation. Whereas, Travel Guard Insurance scores better on Extra Benefits. Both companies score similarly on Coverage.


Customer Comments & Reviews

ngocdaonguyenmn
7/7/2020
Travelex Travel Insurance review
I canceled my flight to Paris May 25,2020 because Coronavirus. Travelex sent me the plane ticket after I called them. Thanks!!!


D
Dale S
8/13/2019
Travelex Travel Insurance review
TRAVELEX paid a $650 medical claim immediately. Got a sore throat and cold on a cruise ship in Asia. TRAVELEX not only paid the medical bill, but also reimbursed me for a $160 shore excursion I missed. They could not have been nicer or more efficient. We travel a lot and always use them. You should too.


B
Brenda B
6/4/2019
AIG Travel Guard Travel Insurance review
In March 2015, my 96 yr old dad ended up in the hospital the day before my trip to the Holy Land, so I obviously canceled on the last day. Travel Guard was awesome so I used them for two trips after that!


John T
11/30/2018
AIG Travel Guard Travel Insurance review
On the middle of a transatlantic cruise in the middle of the Atlantic Ocean, my wife suddenly became ill. It’s a worst case scenario, 1000s of miles from the nearest port and only option is a clinic on the ship. She was rushed to the ships doctor and they took vitals and did lab tests. In the meantime, I used the ship-to-shore radio to call AIG very early in the morning. The first person took my information and placed me on hold to speak to a specialist. Because it costs $5 a minute, I hung up after a couple of minutes. I figured it would be better to contact them later when it wasn’t insanely expensive to call. AIG reached out to me immediately with multiple emails offering their assistance with medical monitoring, research, medical referrals, and travel. In addition, all the claims forms were mailed and waiting for us when we arrived. AIG provided a link informing me the status of the claim. They give me the direct telephone number of the person handling the claim. After a couple of weeks, I called this person asking if she needed more information to process the claim. Five minutes later, she call me and said she was approving my entire claim. You hope you don’t need it but this is absolutely the best travel insurance. You are dealing with professionals that are focused on dealing with your medical emergency and not denying your claim.


J
Jacqueline Y
2/5/2018
Travelex Travel Insurance review
Could you confirm we have travel insurance? Primary traveler is Jacqueline Yockey and confirmation is TTB482470. Ten travelers total. Have we paid in full? Can we add on any additional travelers from Kentucky? How about from out of state? Our group consists of about 50 passengers going on the same tour but from different states. Thank you in advance, Jacqueline Yockey