Compare Travel Guard Insurance vs. Travelex Travel Insurance

What’s the difference between Travel Guard Insurance Travel Insurance and Travelex Travel Insurance? See how our editors compare the two companies below.
Last Updated: May 21, 2018
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Travel Guard Insurance
8.9 / 10 - Excellent
#9 in Travel Insurance
Travelex Travel Insurance
9.4 / 10 - Excellent
#2 in Travel Insurance
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Key Facts

  • Medical, cancellation, and baggage coverage
  • Coverage available for pre-existing conditions
  • Travel concierge services with premium plans
  • Emergency evacuation and medical repatriation
  • Covers cancellations due to terrorism and natural disasters
  • Offers emergency prescription replacement and physician referral
  • Rated A+ and accredited by the Better Business Bureau
  • Member of the US Travel Insurance Association (UStiA)
  • Customizable standard & comprehensive coverages
  • Four different benefit levels to choose from
  • Up to $500,000 for emergency medical evacuation
  • 24/7 travel assistance and concierge services
  • Free coverage for minors under their Travel Select plan

OVERALL RATINGS

 Travel Guard InsuranceTravelex
Plans & Coverage10/1010/10
Customer Assistance Services8/1010/10
Financial Strength9/108/10
Reputation9/1010/10

Plans & Coverage Compared

 Travel Guard InsuranceTravelex
Available Plans
Comprehensive
Trip Cancelation/ Interruption
Medical
Baggage
Accidental Death
Comprehensive
Trip Cancelation/ Interruption
Medical
Baggage
Accidental Death
Trip Cancellation/Interruption Coverage
Injury/Illness/Death of Traveller
Injury/Illness/Death of Non Traveling Family Member
Natural Disaster at Destination
Tour Operator/Airline/Cruise Line Ceases Operation
Victim of Crime Prior to Trip
Cfar Coverage (Cancel for Any Reason)
Injury/Illness/Death of Traveller
Injury/Illness/Death of Non Traveling Family Member
Natural Disaster at Destination
Tour Operator/Airline/Cruise Line Ceases Operation
Terrorism/Evacuation at Destination
Victim of Crime Prior to Trip
Theft of Passport Prior to Trip
Cfar Coverage (Cancel for Any Reason)
Medical Coverage
Doctor, Hospital, or Other Licensed Provider
Dental
Emergency Medical Evacuation/Repatriation
Transport Family Member to Bedside
Transport Children Home
Doctor, Hospital, or Other Licensed Provider
Dental
Emergency Medical Evacuation/Repatriation
Transport Family Member to Bedside
Transport Children Home
Baggage Coverage
Lost/Damaged/Stolen
Baggage Delay Coverage
Lost/Damaged/Stolen
Baggage Delay Coverage

Medical Coverage Details

 Travel Guard InsuranceTravelex
Pre-Existing Coverage
Maximum Medical Reimbursement
$50,000
$100,000
Maximum Medical Evacuation Reimbursement
$1,000,000
$1,000,000

Baggage Coverage Details

 Travel Guard InsuranceTravelex
Maximum Baggage Reimbursement
$2,500
$1,000
Maximum Baggage Reimbursement
$2,500
$1,000
Valuable Item Limit
$500
Receipts Required for Valuable items


Travel Guard Insurance Reputation

 Travel Guard InsuranceTravelex
BBB Rating
A+
A+
Number of BBB Positive Reviews
3
0
Number of BBB Negative Reviews
17
0
Date Collected
2018-01-15
2018-01-15

Travel Guard Insurance Customer Assistance Services

 Travel Guard InsuranceTravelex
24/7 Support
Mobile App

Travel Assistance Services

Travel Guard Insurance
vs
Travelex
  • Rebooking
  • Lost Passport/Document Assistance
  • Up to the Minute Travel Advisories
  • Roadside Assistance
  • Lost Baggage Search
  • Lost Passport/Document Assistance
  • Emergency Cash
  • Translation Services
  • Up to the Minute Travel Advisories
  • Legal Assistance

Medical Assistance Services

Travel Guard Insurance
vs
Travelex
  • Physician Referral
  • Emergency Prescription Replacement
  • Physician Referral
  • Medical Case Management
  • Arrange Medical Payment
  • Emergency Prescription Replacement
  • Update Family at Home
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Concierge Assistance Services

Travel Guard Insurance
vs
Travelex
  • Restaurant/Event Referral and Reservation
  • Ground Transportation
  • Weather Advisories
  • Wireless Device Assistance
  • Plane/Boat Charter Assistance
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  • Restaurant/Event Referral and Reservation
  • Weather Advisories
  • Wireless Device Assistance
  • Gift Delivery
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 Travel Guard InsuranceTravelex
Homepage URL
Company Phone
(800) 829-5248
(800) 228-9792
Headquarters Address
3300 Business Park Drive, Stevens Point, WI, 54482
9140 West Dodge Road, Suite 300, Omaha, NE, 68114

Final Verdict

Travelex Travel Insurance has a higher overall rating than Travel Guard Insurance Travel Insurance. Travelex scores better than Travel Guard Insurance across: Plans & Coverage, Customer Assistance Services, and Reputation. However, Travel Guard Insurance scores better on Financial Strength.


Customer Comments & Reviews

J
Jacqueline Y
Louisville, Kentucky
2/5/2018
Travelex Travel Insurance review
Could you confirm we have travel insurance? Primary traveler is Jacqueline Yockey and confirmation is TTB482470. Ten travelers total. Have we paid in full? Can we add on any additional travelers from Kentucky? How about from out of state? Our group consists of about 50 passengers going on the same tour but from different states. Thank you in advance, Jacqueline Yockey