Trupanion Pet Insurance Review
286 Customer Comments & Reviews - see all comments
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Trupanion (NYSE: TRUP) is a self underwritten pet insurance company based in Seattle, Washington that sells pet insurance for dogs and cats. Founded in Canada, the company expanded into the United States and Puerto Rico in 2005. Trupanion offers policies that cover your pet if they get sick or injured, and also covers additional items like prescription pet foods, orthotic devices, and carts.
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286 Customer Comments & Reviews
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Very clear as to what is covered and what isn't. Easy to submit a claim. Fast turnaround and payment. Absolutely worth it!
Our 8-year old German Shepherd required a TPLO procedure for a torn ligament. This medical procedure was done by a specialist in Ketchum, Idaho. The total cost of this procedure was $2600. Three weeks prior to the procedure, right after I had gone to my vet to ascertain the reason why my dog was limping, I called Trupanion. They provided me the claim forms immediately. Two days after the TPLO procedure, I filed the claims. Three weeks to the day of filing the claims, we received our reimbursement (90% of the medical costs less the $400 deductible). The diagnosis at my local vet was applied to the deductible without any additional paperwork on our part. And these three weeks were... Read More
Processed my claim in a timely matter and sent me a check immediately after your review.
I purchased a Trupanion policy for my puppy when she was about 6 months old after a lot of research into different insurance companies. Their customer service is AMAZING and always solves my issue to answers my questions on my first call. I recommend Trupanion for anyone who has a pet. They cover 90% of most of my vet costs, it's amazing. My dog was diagnosed with Addison's Disease about a year ago and having this coverage has saved me thousands and continues to save me monthly, due to her monthly treatment for the disease.
This insurance is excellent.
Was impressed with the speed in processing a recent claim. Information was communicated in a very timely way so you knew the claim had been received and was being processed. The amount was exactly as expected. Appreciate the efficiency. When dealing with a traumatic event you certainly don't want to have to be calling to find out about the claim. thank you.
Trupanion is the best! All of the agents I have talked to are not only professional, they really love animals. My little dog developed a sever mitral valve problem. I don't know how I would have been able to afford the care without the insurance. And when he was recently attacked by another dog, requiring anesthesia and stitches, they were very concerned. Prompt payment of claims. Not your average insurance company!
Claims were processed quickly. Communication was excellent.
My dog had bladder stone surgery on Dec 6th,I flied my claim on Dec 9th and received my check on Dec 26th! Very pleased! Great customer service! Get your pet insured!!! My bill was $1,600 and Trupanion covered around $1,200. Well worth my $38.00 monthly premium. Terri(Blue)Hummel and"Brooke"
I am not sure what I would have done without Trupanion. They are very professional and a comfort to pet owners who want to provide optimal healthcare for their companions.