Nationwide Pet Insurance Review


Rating: 8.5 / 10 (Excellent)
2,224 Customer Comments & Reviews - see all comments
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Nationwide is a Fortune 100 company with unparalleled financial stability and claims paying ability that has recently ventured into the pet insurance marketplace. The company stands out because they offer expanded coverage beyond just cats and dogs, as well as wellness plans that cover things like checkups and vaccinations.

How is Nationwide rated?

Breakdown

10/10
Coverage
10/10
Benefit Limits
10/10
Deductibles
10/10
Reimbursement
8/10
Claims and Service
6/10
Pricing
6/10
Enrollment

Overall Rating: 8.5 / 10 (Excellent)

Nationwide's Whole Pet with Wellness Plan is one of the most comprehensive on the market, and it will as a result cost you more than most standard pet insurance plans. Nationwide is one of the few pet insurance providers that will extend coverage to beyond dogs and cats, covering birds and all manner of other pets. Truly unlimited coverage, however, is only offered if you choose the top tier plan. Be aware that all plans beside Whole Pet with Wellness operate on a benefit schedule.

Nationwide Coverage

Coverage - 10 / 10

Nationwide's Whole Pet with Wellness plan is one of the most comprehensive pet insurance policies out there. In addition to the normal accident and illness coverage, it also provides for yearly physical exams, vaccinations, and flea/heartworm prevention. It is, however, on the pricey side as a result. Its Major Medical plan is more in line cost and coverage-wise with the standard accident and illness plans offered by most companies. You can also purchase the wellness plan on it's own, and it is relatively inexpensive. Finally, Nationwide is the only company we are aware of that extends pet insurance beyond cats and dogs. The company will cover most birds and a wide range of exotic pets.
Pets Covered
Dogs
Cats
Birds
Exotic Animals
Coverage Types
Medical
Wellness
Vet Selection
Unrestricted
Out-of-State Coverage
Commercial Pets Covered

Medical Conditions Covered

  • Accidental
  • Illness
  • Hereditary
  • Congenital
  • Cancer
  • Chronic
  • Accidental Dental
  • Dental Illness

Medical Treatments Covered

  • Diagnostic Testing
  • Surgery
  • Hospitalization
  • Prescription Medications
  • Emergency Care
  • Specialty Care
  • Alternative Care
  • Behavioral Therapy

Benefit Limits

Benefit Limits - 10 / 10

Both Nationwide models -- Whole Pet with 90% reimbursement, and all other plans with a benefit schedule -- offer unlimited annual maximums. However, you must remember that any plan but Whole Pet is going to limit you by condition or procedure. So even though technically there is no limit to the dollar amount they will spend on your pet in a year in total, there are limits on a condition and service basis with the lower two plans. The only plan that is truly unlimited is the top of the line Whole Pet with Wellness.
Benefit Limit Types
Unlimited

Reimbursement & Deductibles

Reimbursement - 10 / 10

Nationwide's top tier Whole Pet with Wellness reimburses 90% of the total vet bill. However, Major Medical and Pet Wellness reimburse according to a benefits schedule. These schedules cap payouts by condition or service. If you are going with one of these plans we suggest you scrutinize your policy carefully before purchase, as your pet's breed may be susceptible to certain conditions with low coverage limits in the plan. Benefits schedules, and no choice in customizing the reimbursement percentage in the top tier plan, limit the flexibility of Nationwide's offerings.
Reimbursement Model
Actual Cost
Benefit Schedule
Minimum Percent Reimbursement
90%
Maximum Percent Reimbursement
90%

Deductibles - 10 / 10

Nationwide offers one annual deductible of $250. This is in some ways good because it is so low. But you will not have the flexibility of choosing higher deductibles should you want a lower monthly premium or should it somehow fit your needs in other ways. Most of our top companies offer customizable deductibles.
Deductible Type
Annual
Minimum Deductible Offered
$100
Maximum Deductible Offered
$500

Pricing: How much does Nationwide cost?

Pricing - 6 / 10

Nationwide's plans are comprehensive, but you are going to pay the price. Their monthly premiums are a little on the high end as opposed to our other companies.

Starting Monthly Premiums

Dogs
$34.25
Cats
$18.84
Rate Details: Annual Deductible: $250, Benefits Cap: Annual & Unlimited, Reimbursement Model: Benefits Schedule
Available Discounts: 5% discount on current Nationwide member

Enrollment & Waiting Periods

Enrollment - 6 / 10

Like our other companies, Nationwide will enroll pets starting at 6 weeks. Unlike our other companies, Nationwide has a relatively lower age restriction with older pets at 10 years. However, if the pet is enrolled before age 10, and the policy never lapses, they will be covered for the duration of their lives. Waiting periods are industry standard at 14 days, although Wellness starts 24 hours after approval.
Min Enrollment Age
6 weeks
Max Enrollment Age
10 years
Accident Waiting Period
14 days
Illnesses Waiting Period
14 days
Free Look Period
10 days

Claims & Service

Claims and Service - 8 / 10

Nationwide's claims procedure is standard for the pet insurance industry. Like other companies, you must first pay the vet directly, download Nationwide's claim form, and submit the form with all paid invoices. You can submit via mail, fax or email.
Advertised Response Time
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Claim Form
Mail
Email
Fax

Contact & Additional Information

Homepage URL
Headquarters Address
One Nationwide Plaza, Columbus, OH, 43215
Mailing Address
P.O. Box 2344, Brea, CA, 92822
Year Founded
1981

What We’re Hearing From Our Readers
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Customer Comments

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Linda S
Lehigh Acres, Florida

2/6/2018
I have had pet insurance on my pugs, Boo and Izzy for 9 years now since they were 12 weeks old. As they have grown older, naturally they require more visits to the vet for more things that come up. The filing of our claims are easy and we receive our reimbursement checks in a timely manner. In fact, we get our checks even more quickly than we do from insurance companies for humans! I very rarely need to contact Customer Service, but when I called to ask about getting my furbabies on to their best program, the rep was very professional and answered all my questions. I would highly recommend Nationwide to anyone looking into getting pet insurance for peace of mind.
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Peter T
Windham, New Hampshire

2/6/2018
We are so grateful for this insurance - Aya is our first puppy and we have encountered a few firsts along the way. Most recently, following a successful spaying surgery, she started the wound started to show some issues 3 weeks after surgery. The vet recommended we see them, and they prescribed an antibiotic. We coupled this with an expected 6-month check up to help keep costs down.
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Cheryl T
Attleboro, Massachusetts

2/5/2018
We have had a rough time with a very sick puppy and Nationwide has been great with paying her claims as well as checking in to see how our girl is doing. It took 7 months to get a proper diagnosis with multiple vets. Finally we have proper medication, a food she can tolerate and a future for her. ( which was looking pretty grim ) I am happy that my place of business started making this available! Jasmine is happy too!
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Becky
Andover, Massachusetts

2/5/2018
Having a puppy can be like having a new baby. Our little Kobe has unfortunately eaten some unsafe items. As a result he has incurred two hospitalizations. It was very scary for our family, but knowing that nationwide had our back and would be there to help pay for the cost of treatment meant we could focus on getting him better and nothing else. Thank you nation wide
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Marea A
Oak Ridge, New Jersey

2/5/2018
Fantastic help and fantastic service for 15 years so far. They advised me on my nearly 15 year old puppy for end of life services and all 4 of my Labs are covered under their plans! I recommend them to EVERYBODY!
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Shani S
Apex, North Carolina

2/5/2018
I have nothing but good things to say, if I had a critique it would be that early reimbursement would be nice, but my dealings with Nationwide and getting all the information and claims forms sent through via Vitus Vet its very good.
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Lori K
Burlington, Vermont

2/5/2018
As someone who HATES paperwork and "follow-up" tasks, I am THRILLED with the ease of use, coverage and responsiveness of Nationwide Pet Insurance. I have Whole Pet Wellness and find that submitting a claim via the web app VitusVet is easy and quick so I do it right away and usually get my reimbursement within 3 weeks. Nationwide communicates regularly via email to update your claim status and to confirm you want the money deposited in the account you set up for electronic payment. I recommend it to all my pet-loving friends.
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Dana C
Alamo, California

2/5/2018
Thank you to Nationwide for all that you do for our pets. Your process is so streamlined and professional. Olive is a "giant breed" and with the Mastiff breed can come many extra costs. Nationwide understands that all breeds are different.
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S
Stefanie D
Dover, Delaware

2/5/2018
Claims are processed quickly.
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Liz H
Orlando, Florida

2/5/2018
Nationwide makes it affordable for my cat to receive yearly check ups and get the medication he needs.
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Our Partner
8.5 / 10
  • First and largest pet insurer in the US
  • Whole Pet & Wellness Plan covers spay/neuter
  • 24/7 vethelpline access
  • Discounts available on home and auto
  • Insurers most birds and exotic pets!
  • $250 annual deductible with Unlimited Claims
  • ​Covers congenital and hereditary conditions