Nationwide Pet Insurance Review
2,218 Customer Comments & Reviews - see all comments
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Nationwide is a Fortune 100 company with unparalleled financial stability and claims paying ability that has recently ventured into the pet insurance marketplace. The company stands out because they offer expanded coverage beyond just cats and dogs, as well as wellness plans that cover things like checkups and vaccinations.
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2218 Customer Comments & Reviews
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I had bumper to bumper coverage for my girls...(so I thought) I took the baby in to check on her baby teeth that had not come out (what do I know about what is expected or not with puppies?) .The explanation was that I had used up my years allotment. She was 9 months old. Really?? I paid huge amount for her because the excuse was that she will have to be spayed, etc. Same with Gracie that is now 4years. They make it difficult each and every time. I cancelled them yesterday. I was working for them, they were not working for me.
yea im cancelling VPI. been paying since my rottie was a puppy. Hes 8 now, never had anything wrong. Had fatty tumors removed. Vet Bill was 1450 for everything. VPI covered 240. Not worth it at all
I am very disappointed with VPI. We have paid them $600+ per year for insurance for our Ozzie (Schnoodle) and have submitted several claims all of which resulted in a very very disappointment reimbursement. The most recent was an extensive surgery with four days of hospitalization. The bills for surgery and hospitalization totaled more than $9,000. VPI only paid about 17% of the total. They are a total rip off. There are much better options.
Do not get VPI. Paid my premiums. My dog got cancer. I was traumatized. Thanks to VPI, I WAS TRAUMATIZED AGAIN. They claimed it was pre existing. It was not. Vet agreed. Does not matter. They have denied every claim that any of my friends have filed. This is old school insurance. They take your premiums and call everything pre existing. Pathetic.
This used to be good insurance, it isn't anymore. After 24 years of having this insurance with the additional cost of a cancer rider for my all my dogs. When my Golden died in 2014 they would not pay the claim. Getting money from this insurance has now become like pulling teeth! If my other dogs weren't seniors I would move them to another insurance
You're better off using care credit or working with your veterinarian on cost than VIP. My canine policy was canceled due to a pre-existing condition. We obtained our dog through friends and as good owners we wanted to make sure he was healthy. We noticed unusual issues after having him for some time, but a definitive diagnosis was never given until after he was covered under VIP. He was diagnosed with Cushings Disease. His increased urination and thirst while we're symptoms this was not a definitive diagnosis. These symptoms could be a number of metabolic conditions or according to my vet psychological. We really did not know. In the health world coding signs and symptoms are not a... Read More
I have had my insurance for a couple of years for my dog. I was thinking of canceling it because I didn't use it. Luckily, I didn't, my dog was recently diagnosed with Diabetes and the cost were huge. I turned my claim into VPI and they paid all but $250.00 of it. Wow!! Not only that but, I was paid with each claim in less than 14 days. Very convenient you can follow your claim on thier website. Thank you VPI. It was worth every penny I paid into it.
Please look at the Photo ,very disappointed with this insurance company,paid my insurance premiums for five and a half years also had added catastrophic cancer addition to it,And when you need them.they're going to pay $850 on a 3400 dollar bill.I don't VPI acted in good Faith. definitely not your pets friend
I had the best coverage for my dog Sassparilla that VPI provided.But when Sassparilla needed I surgery for cataracts they would not cover it or the treatment after.Because it was hereditary.What insurance company does that? After a few years she was diagnosed with glaucoma and they would not cover that or the treatment for it.Which are eye drops that are expensive.Four types of eye drops for her eyes.They would not cover any eye doctor exams as well.after paying her insurance for 8 years and not receiving any support from them.I dropped the insurance so I could try and pay the bills instead.I have a $4000.00 dollar debt that I am still trying to payoff as well as keep up with her... Read More
I have 17 years experience with VPI and they are TERRIBLE. Why did I keep them for so long? They were the only pet insurance available when my elder dog was a puppy. By the time that better options came into existence, she was so old that I could not enroll her in a different plan - so it was "better than nothing" and I kept it. By the end, they really were "worse than nothing." They jack up the rates on older dogs to the point where owners are forced to drop the policy. I won't go into all the problems I have had with them over the years. Now that my elder dog has passed, I am immediately switching policies for the younger one. Good riddance!