Nationwide Pet Insurance Review
2,218 Customer Comments & Reviews - see all comments
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Nationwide is a Fortune 100 company with unparalleled financial stability and claims paying ability that has recently ventured into the pet insurance marketplace. The company stands out because they offer expanded coverage beyond just cats and dogs, as well as wellness plans that cover things like checkups and vaccinations.
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2218 Customer Comments & Reviews
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I recently got a Vizsla puppy, and the first time we took him to the vet VPI rejected our claim. The reason was complete BS and was in their super fine print. This is the worst possible pet insurance company on the planet. STAY AWAY!!!
They make a bunch of excuses to not reimburse you the correct amount. I do not recommend them. Waist of money. I submitted a $300.00 bill for yearly vaccines and exams they only paid $80.00 and I maxed out my allowances for this kind of exams. She had not had anything done in the pas year and I just renewed the policy. How can it be exhausted???
This company will look for any excuse not to pay your claim. Pre-existing conditions is their favorite reason for denial. This is the second dog I've insured with them and I should have learned my lesson the first time, My first dog was denied for pre-existing allergies because he had an ear infection as a puppy. Allergy testing was never done to confirm allergies. They linked almost every claim to his "pre-existing"condition. They did pay for an injury he had due to an accident. I insured him as a one year old puppy. My next dog, a shih zhu was also determined to have a pre-existing condition because his medical records indicated my dog was have having symptoms for a few weeks. I... Read More
I would give this company 0 stars if possible. I actually cannot believe this company is still in business and hasn't been sued. I've been a paying customer of a Premium Plan for SIX YEARS at $50 a month. My dog has been relatively healthy for that whole period. Last month, my dog got cancer, to the tune of $2000. A deadly cancer called hemangiosarcoma. She needed bloodwork, cytology report, meds, and ultimately surgery to remove the rapidly growing tumor. When I submitted the expenses, they covered only $560 of my entire bill!!! They told me that my "Premium Plan" was old and had not been updated since 2008 for any adjustments and therefore only this small amount was cover... Read More
If you have any financial sense in you, you will NOT sign up with this company. I have been with VPI for 5 years, and I would have been better off burning my money. I had a 95% rejection rate of all claims. Out of over $4000 in outgoing costs, I say about $400 throughout the years. There was an excuse for everything on why it wasn't covered. Nationwide is on your side?? I DONT THINK SO!!!! Stay away from VPI. I moved to Healthy Paws.
Paid monthly premiums for three years. My dog required emergency care when he had an inflamed colon. Took him to the vet - bill: $485; admitted to Cornell Vet Hospital - bill: $2,000. Total covered by VPI Pet Insurance: $800! The explanation was because there is a reasonable amount they will cover based on a national average (?). I'm switching plans...
I think your review is really unfair to VPI. I had VPI when I owned a very ill great dane and they paid out more than they would have recouped if the dog had lived 10 years. I currently have Pet Plan because of all the GLOWING reviews that I had read and am on the verge of dropping them because I'm paying more for their coverage than I did with VPI and they have NEVER paid out a SINGLE DIME! Not even for an animal attack. With Pet Plan, you are banking on your dog getting some hereditary illness later in life that will be costly, but the day to day costs of owning a pet? Forget it. I'm going back to VPI.
Never again will I sign up with this insurance company. I could not believe all these years I have had pets. first my dog of 9 years was rejected because they stated that my dog's cancer was pre-existing while he had the benign lump after 5 years of being covered and 5 years of monthy payments. I should have learned from that experience then I signed up again with them for my 2nd dog. Tried claiming for his allergic medication for the first time after being covered under their plan for almost 7 years and they said again it was pre-existing while he was already covered under their plan when he was still a puppy. I have been paying for meds under his plan and in this case this would have... Read More