Nationwide Pet Insurance Review
2,222 Customer Comments & Reviews - see all comments
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Nationwide is a Fortune 100 company with unparalleled financial stability and claims paying ability that has recently ventured into the pet insurance marketplace. The company stands out because they offer expanded coverage beyond just cats and dogs, as well as wellness plans that cover things like checkups and vaccinations.
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2222 Customer Comments & Reviews
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DON"T !!!!!. I have been with you (the company you purchased from() since 2002. Over that time our premiums went up from 19.99 to 50 over a period from 2002 to 2014 when our pup died. Now with our newest dog premium have been $79.99 a month and i get a renewal today and my premiums have gone up $50!!!! a month. YIKES my husband and I are disabled veterans and this is unbelievable. Over the years when it was the other company and this company we have told dozens and dozens of people about your insurance. And this is what we get in return ! Finally got through and they said they undercharged last year and due to the fact my dog turned TWO years old it caused the increase!! HUH!!!!!!!
I joined Nationwide as of July 2017 based on the nationwide brand. I have submitted my first ever claims for my pet Sully and it's taken them over 2 months to get all sort of medical history for a Viral bump that needed surgical removal. The customer care is a hit or miss with ranging from polite to rude and defensive depending on who you get. Unnecessary documentation and medical history which should be asked for during enrollment isn't off course to facilitate the revenues coming in but the customer is made to jump through hoops to get the claims paid. I wouldn't recommend them.
Beware, my cat needed treatment for the same illness within the same policy period. The second time the reimbursement was substantially lower. I was told the maximum payment for that illness was already reached. Basically you are not fully covered for all illness more than once in one policy period... why am I paying the insurance if they aren’t covering each claim?
Bluebell is feeling much better & Thanks to this company there was minimal out of pocket expense. Getting my bluebell's coverage through Nationwide was the best decision I have ever made.
By Rob Don't be fooled by this company because no matter what you submit it will be denied. I paid in for more than a year on my animals and they never paid a penny. They will come back by saying that the ilness or injury was pre existing. They will collect your money and you will not ever get a claim paid. Nationwide is never going to be by your side. They do not care about you or your animals. That is why they are so rich.
We like the comprehensive coverage, Vet Helpline, ability to see any vet. We do not like the difficulty submitting claims and lack of communication when a claim we have submitted has been unreadable. I have usually submitted claims by email and though some of them have not been readable, I have not received any notice of this. I have had to go into our account and pull up the claim history to see the notice that the photo I sent of the receipt was not readable. I only received an email saying the claim has been received. In addition, the FAX number has never worked-there is no answer when I FAX. Please fix these two areas and I will be able to award 5 stars. Thanks!
DO NOT FALL FOR PURCHASING THIS INSURANCE! I l had used their wellness policy for a couple of years and then upgraded my policy last year to the Whole Pet with Wellness so that I could rest assured that my fur baby was completely covered. I was sold on this policy my the mere fact that it included dental where other companies did not. Unfortunately I discovered that the dental coverage offering is just a big lie. Basically if you take you pup in for their first routine dental cleaning they are not going to cover it because if there is any tarter it is considered a pre-existing condition!!! I just spent $900 at the vet only to find out the hard way that none of it was covered!!!!! My vet,... Read More
We are very happy having you as our insurance for Mandi and Mac Kenzi
Getting insurance for Zoe from you folks was the best thing ever. Filing a claim couldn't be easier. Thankyou. Gives us such piece mind.
My dog Simon Tucker has been quite ill for about a year. He seems to be on the mend now, but we have had many vet visits including 4 trips to Tufts veterinary hospital. For about 9 years he basically didn’t need insurance but thank goodness he had it because this year would have been financially very hard without his Nationwide Insurance. It has basically covered all his expenses.
- First and largest pet insurer in the US
- Whole Pet & Wellness Plan covers spay/neuter
- 24/7 vethelpline access
- Discounts available on home and auto
- Insurers most birds and exotic pets!
- $250 annual deductible with Unlimited Claims
- Covers congenital and hereditary conditions