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Aptive Pest Control Review


ConsumersAdvocate.org Rating: 7.8 / 5 ()
19,982 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.
 
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How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
https://www.goaptive.com/
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

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19982 Customer Comments & Reviews

Loading Reviews ...
zfuller7
7/28/2020
The pest control technician was friendly and professional. I am also happy that the pest control spray is environmentally friendly.

Sue H
7/28/2020
David was very nice, professional and through!! We really appreciate him coming out again to help with the crickets!! Have a great day!

Ronnie V
7/28/2020
Very chill and comfortable. I usually dread people coming into my house for service but liked this guy. He did an efficient and effective job. Please let me know if you can send Matt out out each service. I would also appreciate a window of time to expect him on the initial text or a choice of say 8-12 or 12-4. Thank you. Ron Viltrakis

ocamara90
7/28/2020
Agent didn't go inside saying that the next one will get inside, we need basement and crawl space desinfected. When i got hoe there a line of moving antes in front of my garage door.. I just don't know if that is the way it works.

doparrish
7/28/2020
Sierra & Ashlyn ( America!) did a great job. They acted very professional but put us first as the customer. They let you know what was being done before doing anything. Very friendly and considerate. Customer, Don Parrish Defiance, Ohio

C
Cheryl D
7/28/2020
The technicians were very nice and professional. Thank you for responding to our request so quickly!

Jack P
7/28/2020
I would like to say thank you to Jose, he was very polite and helpful. Looking to seeing him again soon. Job well done.

Aleta M
7/28/2020
Best company around, the technicians are knowledgeable and polite. Their products they use are earth friendly.

Nate W
7/28/2020
He was very friendly and respectful. He was able to service the home and spot service areas of the house. We would be happy to have him service the house again.

A
Amanda K
7/28/2020
Julio was very friendly and efficient. He was on time and was also very thorough explaining the process and what was actually done. Great service! Thank you Julio. We would like to request him as our tech for every service.

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