Compare Orkin vs. Terminix Pest Control

What’s the difference between Orkin Pest Control and Terminix® Pest Control? See how our editors compare the two companies below.
Last Updated: April 18, 2018
Disclosure: We receive advertising revenue from some partners. 
Learn more.
Orkin Pest Control
9.6 / 10 - Excellent
#2 in Pest Control
Terminix® Pest Control
10.0 / 10 - Excellent
#1 in Pest Control
vs

Key Facts

  • Solving our customers' pest issues for over 115 years
  • Local expertise with one of the most thoroughly trained technicians in the industry
  • 100% money back guarantee
  • Schedule your appointment today
  • Our #1 Choice over 90 years experience
  • America's #1 provider of termite & pest control services
  • 100% Satisfaction Guarantee: They come back free until pests are gone
  • 24-Hour Customer Service Support
  • Nationally Recognized Brand, Quality Local Service. 
  • Free Online Estimates

OVERALL RATINGS

 OrkinTerminix
Services10/1010/10
Pest Treatment9/1010/10
Customer Service10/1010/10
Reputation10/1010/10

Services Compared

Key Facts

 OrkinTerminix
Company Type
Pest Control Company
Pest Control Company
Property Types Serviced
Residential
Commercial
Residential
Commercial
Service Types
Green Pest Control
Traditional Pest Control
Green Pest Control
Traditional Pest Control

Services by Type

 OrkinTerminix
Residential
59%
74%
Commercial
41%
21%
Other
0%
5%

Pest Treatment

Pests Covered

Orkin
vs
Terminix
  • Termites
  • Bed Bugs
  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Bats
  • Birds
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
  • Mosquitoes
  • Other wildlife
Display Less
13 More
  • Termites
  • Bed Bugs
  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Bats
  • Birds
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
  • Mosquitoes
  • Other wildlife
Display Less
13 More
 OrkinTerminix
Canine Bed Bug Detection
No
No

Pest Control by Type

 OrkinTerminix
General Pest Control
59%
56%
Termite Control
41%
39%
Other Services
0%
5%

Customer Service

Specifics

Orkin
vs
Terminix
  • 24 Hour Assistance
  • Residential Online Account Management
  • Commercial Online Account Management
  • Online Quote
  • Money-back Guarantee
  • Guaranteed Return Service
  • 24 Hour Assistance
  • Residential Online Account Management
  • Commercial Online Account Management
  • Online Quote
  • Money-back Guarantee
  • Guaranteed Return Service
 OrkinTerminix
Commercial Response Time
24 hours
24 hours

Reputation

Accreditations & Ratings

 OrkinTerminix
Accreditations
NPMA Quality Pro
NPMA Green Pro
BBB Rating
A+
A+
Number of BBB Positive Reviews
4
4
Number of BBB Neutral Reviews
1
0
Number of BBB Negative Reviews
43
67
Date Collected
2017-08-17
2017-08-17

Company Size

 OrkinTerminix
2015 Revenues
$1,485,305,000
Number of Employees
11,300
Number of Offices
700
Year Founded
1901
1927

Contact & Additional Information

 OrkinTerminix
Homepage URL
Company Phone
(844) 244-9624
(877) 837-6464
Headquarters Address
2170 Piedmont Rd., Atlanta, GA, 30324
860 Ridge Lake Blvd, Memphis, TN, 38120
Mailing Address
PO Box 647, Atlanta, GA, 30301
860 Ridge Lake Blvd, Memphis, TN, 38120

Final Verdict

Terminix® Pest Control has a higher overall rating than Orkin Pest Control. Terminix scores better than Orkin across: Pest Treatment, and Reputation. Both companies score similarly on Services, and Customer Service.


Customer Comments & Reviews

M
Maureen A
Dallas, Texas
4/10/2018
Terminix® Pest Control review
Love their services! Well continue to use them for years to come...

C. C  
Official Response

Company Rep of Terminix® Pest Control
We appreciate the time you spent to share your feedback! We’re glad to hear we were able to provide the service you needed.

Billi H
West Sacramento, California
3/28/2018
Terminix® Pest Control review
Terminix & I discussed the problems I was having. They developed a treatment plan that I feel is fair in price and will solve the problems at the property. Their plan is almost 1 year old and everything is great.

C. C  
Official Response

Company Rep of Terminix® Pest Control
We appreciate the time you spent to share your feedback! We’re glad to hear we were able to provide the service you needed.

J
James k
Pensacola, Florida
5/22/2017
Orkin Pest Control review
Ok so first off we have tried for weeks to get someone from Terminix to come out to our house. Then after we get the appointments made they not only did not come out the first time but they also did not come out the second appointment that was made. Both times they called me had me wait outside at the time they said they would be there for them to not even show. So after a few hours of waiting both times I then called back for them to say once again they couldn't make it but come after a week. I then said forget it called Orkin and they came out the same day I called and have fixed my problem. Call Orkin they have not only fixed my problem the same day I called but also gave me a cell phone number to have them come out anytime I see anything else. So if I was you I would skip the headache that is Terminix and go to Orkin.


R
Richard L
Jacksonville, Florida
11/10/2016
Terminix® Pest Control review
A new face from Terminix this time. Friendly, competent service by a personable professional. Adam Saylor provided details of what he saw and did. As Advertised!


M
Metropolitan A
Naples, Florida
11/10/2016
Terminix® Pest Control review
My terminix technician is very responsive to our needs. He will usually respond within 2-3 hours and will be on site within 24 hours. He is very thorough when he comes out to treat our facility. He is very friendly and always profession in his demeanor.