Compare Orkin vs. Terminix Pest Control

What’s the difference between Orkin Pest Control and Terminix Pest Control? See how our editors compare the two companies below.
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Orkin Pest Control
9.8 / 10 - Excellent
#2 in Pest Control
Our Partner
Terminix Pest Control
9.9 / 10 - Excellent
#1 in Pest Control
Our Partner
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Key Facts
  • Call 888-263-6527 for $50 Savings on Orkin Pest Control!
  • Offers a 30 day money back guarantee
  • Custom Precision Protection
  • Services Include Bed Bugs, Rats, Scorpions and More
  • Uses the latest tools and technology
  • Free estimates
  • Our #1 Choice with 89 years experience
  • America's #1 provider of pest & termite control services
  • 100% Satisfaction Guarantee: They come back free until pests are gone
  • 24-Hour Customer Service Support
  • Special offer: Save $50 on pest control plans
  • Nationally Recognized Brand, Quality Local Service. 
  • Website Doesn't Show Pricing, Easy Online Form.
  • Input Your Info & A Local Specialist Will Call You!
ConsumersAdvocate.org Ratings
9.8 / 10 - Excellent
10/10
Services Offered
9/10
Pests
10/10
Customer Support
10/10
Eco-Friendly
10/10
Plan Details
9.9 / 10 - Excellent
10/10
Services Offered
10/10
Pests
10/10
Customer Support
10/10
Eco-Friendly
10/10
Plan Details
Customer Reviews
 (9)
2.2 / 10 - Poor
11%
5 stars
0%
4 stars
0%
3 stars
0%
2 stars
89%
1 stars
 (110)
8.0 / 10 - Very good
72%
5 stars
6%
4 stars
0%
3 stars
2%
2 stars
20%
1 stars
Final Verdict

Terminix Pest Control and Orkin Pest Control are very close in quality and have the same overall rating. That said, Terminix scores better than Orkin across: Pests. Whereas, Orkin scores better on Plan Details, and Reputation. Both companies score similarly on Company Profile, Services Offered, Customer Support, and Eco-Friendly.

Latest Reviews

James k
Baton Rouge, Louisiana
Orkin Pest Control review
5/22/2017
Ok so first off we have tried for weeks to get someone from Terminix to come out to our house. Then after we get the appointments made they not only did not come out the first time but they also did not come out the second appointment that was made. Both times they called me had me wait outside at the time they said they would be there for them to not even show. So after a few hours of waiting both times I then called back for them to say once again they couldn't make it but come after a week. I then said forget it called Orkin and they came out the same day I called and have fixed my problem. Call Orkin they have not only fixed my problem the same day I called but also gave me a cell phone number to have them come out anytime I see anything else. So if I was you I would skip the headache that is Terminix and go to Orkin.

Richard L
Terminix Pest Control review
5/22/2017
Our technician is always very pleasant, on time, and done in nothing flat since we usually don't have any issues. We attribute that to his good service. We have even called him on a Sunday morning and he happened to be out of town, but addressed our issue after we sent him some photos. He told us what to do and the issue was resolved without any further action. Great company and employees.

C. C  
Official Response

Company Rep of Terminix Pest Control
Richard, Thank you for taking the time to share your Terminix experience with others. We’re happy that you’re enjoying your new service!
jim t
Plano, Texas
Terminix Pest Control review
5/22/2017
Pros Techs and the customer service center were always very professional, nice. The Bed bug treatments seem to be working great. I am currently in my 90 warranty to see if they return. Cons Besides the first inspection appt, the three following treatment appts were all messed up. The first appt was between 10 am and 2pm. They never showed, nor did i get a call from anyone. after I called terminex , I found out the tech was running late. and would be here in about an hour and that he would call me to let me know exactly when..Still no call from tech, he just showed up an hour late. Second appt, the following week, they never showed up at all. I had to call them to find out that i was not on the schedule for an appt. So I schedule an appt for the next day, only to be called by the terminex automated scheduler 10 mins after hanging up from the customer service rep, that my new appt was two days later then the one i just scheduled. So i called the customer service dept back and asked them why i could not keep my original appt and they told me the scheldue was already full. so i got a new appt for the next day, and finally they showed up on time with call from the tech to let me know. the third appt, I got smart and called the day before to verify i was on the schedule per my conversation with the tech from 2 weeks ago, and NOPE, nothing scheduled. so again, i had to schedule my appt. And again, the same tech calld me before he was supposed to show up an was on time.. Also, the last customer service rep i spoke with, I asked her if there was a way to escalate my issues with scheduling to upper mgmt, she said yes, she would, and a manager would be calling me to discuss my issues...Still haven't heard back.

C. C  
Official Response

Company Rep of Terminix Pest Control
Jim, I apologize for no one from the local office has contacted you, I will reach out to the local Terminix office to please review your account and follow-up regarding service.
R
Richard L
Jacksonville, Florida
Terminix Pest Control review
11/10/2016
A new face from Terminix this time. Friendly, competent service by a personable professional. Adam Saylor provided details of what he saw and did. As Advertised!

M
Metropolitan A
Naples, Florida
Terminix Pest Control review
11/10/2016
My terminix technician is very responsive to our needs. He will usually respond within 2-3 hours and will be on site within 24 hours. He is very thorough when he comes out to treat our facility. He is very friendly and always profession in his demeanor.