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Aptive Pest Control Review


ConsumersAdvocate.org Rating: 7.8 / 5 ()
19,982 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.

How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

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19982 Customer Comments & Reviews

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M
Melody
8/11/2020
Trenton Powers did a great job removing wasp nests at my porch and checked around my house for others.


johnwkern
8/11/2020
Jon was great. We appreciated him being on time and thorough with spraying all of our areas of concern plus where he felt could be future issues. He was also personal and friendly. Thank you Jon.


K
K S
8/11/2020
He was excellent, his customer service skills were excellent, he took the time to listen to my concerns.


brbutler54
8/11/2020
Mr Lee is an amazing technician who cares about the customer concerns. He is thorough and gives excellent explanations. He finds solutions to the problems! We thank him and Aptive for our services.


wandererp
8/11/2020
The technician carefully treated each of the wasp burrows with a white powder. It's great that the powder is fully organic.


Z
Zachary H
8/11/2020
Annie did a great job eradicating the wasps nest. She patiently explained everything she was doing. She was also fearless considering these wasps have stung four people. Thanks for the excellent service Annie. Thanks for the excellent service Aptive.


weatherstone.crosby
8/11/2020
Technician was nice and polite. Spider webs in very obvious locations were the same as before the visit. Have been finding a lot of spiders all around the house foundations lately, left's see how it goes with this last spray. The grass close to the house foundation were the product is applied looks dead and burned.


timmyland
8/11/2020
I’m sure he did an excellent job. Thing is. I’m sitting at the back of my house cooking and there are ants everywhere. Srsly. I’m squishing them as they’re crawling up my leg and on my things. I fully expected you would have eradicated them by now but I understand they are tenacious.


ra2636
8/11/2020
He did an excellent job, professional and courteous. Deserves the bonus and a pat on the back


Andrey V
8/11/2020
Erick Espinoza is a good asset to your company - he is helpful, courteous, attentive and accommodating. Our issue with ants and crickets hasn't resurfaced since he performed the first service; today, he did the next quarterly visit, so I think we are set for a few more months. Appreciate your service.



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