Many or all of the companies featured compensate us. Compensation and research may determine where and how companies appear. Learn more

Aptive Pest Control Review


ConsumersAdvocate.org Rating: 7.8 / 5 ()
19,982 Customer Comments & Reviews - see all comments
Our content is free because we may earn a commission when you click or make a purchase using our site. Learn more.
Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.

How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

Leave a comment for Aptive Pest Control
Minimum 12 words.
 No maximum length.
* What's Your Rating?
To make this comment as helpful as possible for our community, please provide at least 2 sentences.

19982 Customer Comments & Reviews

Loading Reviews ...
M
Mitch
8/22/2020
I will ask for Michael to do all of my visits. Very knowledgeable and pleasant to talk to. I didn't even know he was there besides when he answered my what seemed like a million questions!


Perez S
8/22/2020
I just want to thank the technician that came over this morning he was very professional and answered all my questions I am very happy!!!


geistwolke
8/22/2020
Attention to detail and through. He was on time and professional.


kathyevans809
8/22/2020
Shawn was very professional & kind! Did a great job! Great representative for your company!


jud5060
8/22/2020
He was very courteous and did a good job both listening to my problems and following through. I am hoping this will solve my pest problems and appreciate your support.


davidekohn
8/22/2020
We were first time customers of Aptive today and I could not have been more impressed with Tim's knowledge, dedication, professionalism, and willingness to help. Tim did an excellent job going through the inside and outside of our home to make sure we were insect free. He called out some places to be on the lookout for and educated me on some things to do to get eliminate some of the problems we have been having. Definitely would recommend Aptive because of this experience! Now I hope the product kills all the bugs!


ecselem
8/22/2020
Eric , the tech was awesome ... my only other comment is I feel the office staff dropped The ball ... follow up appt was given to me but No one showed up... called made another appt ...& the tech was 1 1/2 Hours late....good thing the tech was awesome ... still seeing spiders ... hoping the second round helps & I tried to tip him but access was denied.?


K
Kathryn B
8/22/2020
Nick & LJ were very thorough and professional. I watched them from our security cameras hit every spot necessary. I didn't see anything to not like. As we were at hospital emergency I talked to them over our ringtone doorbell and were very cooperative. Thanks for such great guys


ryantator62
8/22/2020
Chris was super professional and very helpful. Very knowledgeable of his products and took the time to ensure we felt safe with our pets.


M
Mary W
8/22/2020
I want to take the opportunity to compliment Dennio who made a service call yesterday. What a pleasant young man. He asked the right questions, listened and took his time to do the job correctly. A wonderful employee.



Our Partner

$150 off Pest Control In Your Neighborhood

  • Focused on safety
  • Keep pests out of your home with interior and exterior treatments
  • Environmentally responsible products
  • Certified, professional specialists
  • Residential and commercial pest control