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Aptive Pest Control Review


ConsumersAdvocate.org Rating: 3.9 / 5 (Very good)
19,982 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.
 
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How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
https://www.goaptive.com/
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

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19982 Customer Comments & Reviews

Loading Reviews ...
Paula J
10/9/2019
What an amazing and helpful man. He did more than expected, when I turn around because I wanted to give him a tip. He was gone. He went above and beyond truly an asset to your facility.

P
Pat B
10/9/2019
Heather was very helpful! She listened to the problem and provided a solution.

T
Tara j
10/9/2019
My husband was home when he showed but and when i got home i called and left message with phone number on card he left... My husband said he was only here for less then 3 minutes and there are spider webs on front window and how can you spray for fleas and spider and other pests in 3 minutes and he didnt even go in the back yard

Hillary d
10/9/2019
She was very friendly and thorough! She is my favorite so far!

Bradley B
10/9/2019
Thank you for taking care of the wasp issue we had! Your quick and friendly response was predicated.

A
Aman A
10/9/2019
Jeancy was fantastic: He did a very thorough job and went out his way to make sure everything was complete. He listened carefully and took care of every concern or question. Jeancy's attitude was to do a great job and exceed the customer's expectations. He did just that! I wish to have Jeancy perform all of our future services.

J
John
10/9/2019
Very nice technician!! He was very friendly and knowledgeable!thank you so much!!!

robtnatt
10/9/2019
The service form Miguel was exceptional. He went above and beyond in helping with our emergency pest issue. Highly recommend this company, as from the standpoint of the dedicated service provided by the staff.

J
Judy P
10/9/2019
Jarred Teft was veryFriendly and professional. Thank you for taking care of our pest control.

B
Bill
10/9/2019
Although I was not home, I left a note of specific items of interest on the front door, and communicated with Pierre Hamel. Pierre said he would take care of the items. We'll see how it worked out.

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  • Residential & Commercial Pest Control
  • Free Online Estimates
     
     
     
    Treatments for: Moths, Cockroaches, Ants, Mice, Rats, Scorpions, Silverfish, Spiders, Ticks, Spiders, Bees, Hornets, Wasps, Termites, Mosquito, Wildlife Control, Rodents, Snakes, and Bed Bugs.
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