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Aptive Pest Control Review


ConsumersAdvocate.org Rating: 3.9 / 5 (Very good)
19,982 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.
 
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How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
https://www.goaptive.com/
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

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19982 Customer Comments & Reviews

Loading Reviews ...
C
Christine W
10/9/2019
She did a wonderful job! She was very thorough and professional. I don't expect to see any pests!

J
Jeff B
10/9/2019
I found a lot of ants had invaded my home office this morning. I called Aptive and they found a technician who would be able to come today to take care of the problem. My wife showed him the ants and he took care of it. He said it would take a day or two for the treatment to be fully effective. Thanks for the quick response.

Linda L
10/9/2019
I am so very happy with today's service. Sprayed for spiders, set traps for mice. Very friendly, I felt comfortable with him. Our unique home found us with some pests. This was our second service, after the first we experienced no more millipedes or earwigs (a few came up our sink in our bath, that's all).

J
Jim R
10/9/2019
Marvin Johnson did an excellent job. He followed all my instructions and did a through job. He was courtious and friendly. Jim R

gloshew1
10/9/2019
Super professional! Super friendly! Very pleased with the service we received today

johnad
10/9/2019
David was very friendly, knowledgeable and helpful. He explained what he was doing and why. He answered all of my questions.

bep33ply
10/9/2019
Friendly, explained the procedure of what he was doing and seemed to do a thorough job.

D
Deborah D
10/9/2019
I was home all day and never saw the technician, nor did he ask if we were having any issues and if so, what they might be. I am curious as to what time he was here?

S
Sara
10/9/2019
Amazing, kind, and did an exceptional job , discussed all the services and next steps

C
Connie M
10/9/2019
Michael Ogburn was very attentive to complaint of spiders in house, garage and front porch. He offered to spray garage and main level of house. Thanks, Michael.

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    Treatments for: Moths, Cockroaches, Ants, Mice, Rats, Scorpions, Silverfish, Spiders, Ticks, Spiders, Bees, Hornets, Wasps, Termites, Mosquito, Wildlife Control, Rodents, Snakes, and Bed Bugs.
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