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Aptive Pest Control Review


ConsumersAdvocate.org Rating: 7.8 / 5 ()
19,982 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.

How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

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19982 Customer Comments & Reviews

Loading Reviews ...
W
Walsh
1/29/2020
Tony was very professional, courteous and thorough. Thank you and we will happily continue using your services!


Suzanne S
1/29/2020
Excellent job! Thank you for being so helpful and informative!! I am very happy with the service.


A
Amy T
1/29/2020
Rex Lynch gave us a very thorough application yesterday. Great Job!


Chris L
1/29/2020
was very kind and helpful today and took care of the areas we had concerns about. thanks again!!


janchai6811
1/29/2020
He did really great job at work and really friendly guy. Thank you so much.


rafeekhoosain84
1/29/2020
I appreciate Tyrone for his attentiveness to my concerns. We walked around the property and I, from a distance, asked him my questions and he talked me through his process and what he was using. He respected my home and covered his shoes. I moved curtains & furniture out from the walls, and he sprayed behind dark areas prone to pests for me. I do not know anything about the chemicals, so have to put huge trust in Aptive that these concoctions are real and they will work.


constantine758
1/29/2020
Has a question for Juan about rodent control. He took the time to explain my question.


Steven U
1/28/2020
Thanks Chris for doing a great job. We've just recently noticed some very small bugs flying around the house. Almost like fruit flies. Hoping this treatment may help. Last treatment put an end to ants.


K
Kathlin F
1/28/2020
Aptive Pest Control review Eric Medlen came out to put traps around the inside and outside of the house. I was very pleased with the job he did. He listened to my concerns and had good suggestions as to where the traps would do the most good. We went around and looked for evidence of mice in different places in the house. He was very patient and looked and listened to me as to where I had seen problems. He showed me the traps he placed outside. He told me how they and the sticky traps worked. I would be very happy if he came back to do the service the next time too. He tries to please the customer. Thank you Eric!


kma1757
1/28/2020
Very friendly and efficient. Even cleaned up after himself when he made a burger at the outdoor kitchen...kidding. Ask Marquis. ;-)



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