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Aptive Pest Control Review


ConsumersAdvocate.org Rating: 7.8 / 5 ()
19,982 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.
 
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How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
https://www.goaptive.com/
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

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19982 Customer Comments & Reviews

Loading Reviews ...
M
Mark M
7/6/2020
Ryan has serviced my home in the past . We appreciate his thoroughness. After Ryan’s first service to my home, I have requested his return when it’s time for service. Ryan is our number 1 tech. Thank you

Diane B
7/6/2020
I didn’t see him see at the tree line in the ack. I saw him spray by the base of my house. I don’t think he sprayed in the garage. I went outa d saw no spray in the garage. I looked out to see where he was to ask about the back he was getting in his truck and left. My last company I used the guy showed me everything he and then told me he was leaving andIf I have any questions. He was very fast and then gone.

D
Dawnelle K
7/6/2020
Eric was professional and very kind. He did a thorough job treating my property today. Thank you, Eric!

osedra.siler
7/6/2020
Friendly technician Joey was professional and personable. Thoroughly explained the service he will be doing and the reason why (benefits). Ask if I needed anything additional for him to address! Overall great person. Happy client Osedra Siler.

A
Amy M
7/6/2020
Rex Lynch did a great job! Thank you! The service was timely and thorough.

stphillips1970
7/6/2020
Thank you for doing such a thorough job. I appreciate it.

L
lou T
7/6/2020
Awesome - hard worker and very professional! Takes the extra steps needed to guarantee customer satisfaction! She is a keeper!

dhaislip78
7/6/2020
He called me before he arrived and was friendly. He also did a good job with treatment.

W
Wesley C
7/6/2020
The technician was here early in the morning 9:30 a.m. ish. He knocked and announced the service, asked what the issue was and set off to spray around the foundation. Gone in about 10 minutes or so. Thank you.

Jose Y
7/6/2020
Thank you for your service. I thought you didn't go in the backyard but my wife told me otherwise. I missed you when I went inside to get a cup of coffee. ou were too quick for me. Thank you for coming out.

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  • Residential and commercial pest control 
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