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Two Men and a Truck Moving Company Review


Rating: 7.5 / 10 (Very good)
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Two Men and a Truck is a professional moving company offering full home and business relocation and packing services for long-distance or local moves of any size. As of 2017, the company has expanded both domestically and internationally to incorporate over 350 worldwide locations, including branches in 42 states, Canada, Ireland, and the United Kingdom.

How is Two Men and a Truck rated?

Breakdown

7/10
Services
8/10
Reputation
8/10
Fleet

Overall Rating: 7.5 / 10 (Very good)

Two Men and a Truck has grown rapidly from its humble beginnings, and is today the largest franchised moving company in the United States, with offices in 42 states and three foreign countries. The company offers local and long-distance moving, packing, and storage. Due to its franchise structure, the reputation of the company as a whole is difficult to ascertain.

Services

Service Offerings
Residential
Corporate
Distance Offerings
Local
Interstate
Additional Services
Storage
Packing & Unpacking
Online Tracking
Quote Options
Online
Phone

Services - 7.2 / 10

Two Men and a Truck offers local and long-distance moves for individuals and businesses. Customers can track their shipments in real time via the company's GPS system. The company also offers packing and unpacking services, as well as storage.

Reputation

2017 Complaints
0
2016 Complaints
0
BBB Rating
C+
Number of BBB Positive Reviews
0
Number of BBB Neutral Reviews
0
Number of BBB Negative Reviews
1
Year Founded
2000
Date Collected
2017-08-30

Reputation - 8 / 10

Two Men and a Truck has been in business for over 30 years and today has 354 franchise locations in 42 states, Canada, the UK, and Ireland. It is the country's largest franchised moving company, with a stellar reputation built up over its decades of experience. Dozens of its franchisees are listed with the BBB, but since the company works on a franchise model, there isn't a BBB rating for the company as a whole. The company does not have a presence on TrustPilot.

Fleet Details

Fleet Size
0
Number of Trailers
0
Number of Tractors
0
Department of Transportation License Number
2973885
MC License Number
937283

Fleet - 7.5 / 10

Since Two Men and a Truck is a franchise operation, no hard data is available regarding the size of its fleet. However, the company claims to have 2,300 trucks at its disposal, a considerable amount.

Contact & Additional Info

Homepage URL
Company Phone
(800) 345-1070
Headquarters Address
3400 Belle Chase Way, Lansing, MI, 48911
Mailing Address
3400 Belle Chase Way, Lansing, MI, 48911

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Customer Comments & Reviews

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A
Alex
Dearborn, Michigan
7/31/2017
Movers who do not care Damaged and dirty furniture after the move. It took 6 hours for 3 men to move less than 2,000 sq. ft. home where only large items left. No boxes or small furniture even chairs had to be moved. Travel distance 3 miles. They charged insurance, but did not compensate for the damage.


D
Daisy W
Conway, South Carolina
5/28/2017
Cons: staff poorly trained in packing. They use excessive amounts of paper and boxes( per their instructions from company) to drive up costs. Nothing is labeled and no care is taken in handling. Totally disorganized. Management does not care about customer service. I am handicapped so I hired two men and a truck to pack and move my household. After getting an estimate I hired a friend to do some of the packing ahead of time to save some on packing charges, which were $150 an hour. She packed approximately 70% of my belongings prior to moving day. They estimated it would take 3 men 6 hours to pack my entire home. After 3 hours on moving day, 3 men did not have the remainder... Read More



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