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Two Men and a Truck Moving Company Review
34 Customer Comments & Reviews - see all comments
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Two Men and a Truck is a professional moving company offering full home and business relocation and packing services for long-distance or local moves of any size. As of 2017, the company has expanded both domestically and internationally to incorporate over 350 worldwide locations, including branches in 42 states, Canada, Ireland, and the United Kingdom.
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34 Customer Comments & Reviews
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Out of the stockbridge ga franchise…. Arrived an hour and a half late. Did not wear masks, did not have mattress covers as specifically quoted over the phone when setting up the reservations. The young men had no moving straps, just a dolly and scratched my newly painted walls. The team lead told us the operating mgr took the moving straps off the truck and that while they charge hourly him and his team can move us on the side with their own company for a flat rate. In addition they asked us the homeowners to go to the store and buy them Gatorade? What the heck is going on here? These are supposed to be professional movers.
I used this company to unload a truck that was packed by a different moving company. They were careful, quick and affordable had no issues. Hired them again to move me across town and that's when the issues began. They do not have large trucks. They do not tell you this when you send them a list of your items. They will do a second run. But don't bother to tell yo that. You are then calling every friend you know who as a truck to take the rest of your belongings. You call the office and they inform you they will do a second run if they misquote the amount needed to be moved. But your friends truck is loaded down and they haven't even started unloaded your things yet. They were... Read More
DO NOT, and I repeat, DO NOT hire these folks to do your move, particularly the franchise in Grand Junction, Colorado. They did thousands of dollars of damage to our belongings. They lost items, DROPPED expensive pieces of furniture, did not have or provide covers for mattresses, bounced our washing machine down the stairs, etc., etc., etc. Then, they would not respond to calls, emails, or certified mail. They told us that our belongings would be covered for full value, but at the end of the day reneged on that, saying that the document that was signed on a tablet, in the sun, after the move, stated differently. They said they would replace the missing glass shelving for one of... Read More
this company is worst ,3 weeks ago they moved a piano to shelburne from brampton and did some major damage to the wood floor... now no-one from this company wants to help.. by rights they should replace the entire floor.They want to send someone to fix but only problem is they want to charge me $150.00.. i have pictures, i would never advise anyone to use this company again. what customer service ...
this company is worst ,3 weeks ago they moved a piano to shelburne from brampton and did some major damage to the wood floor... now no-one from this company wants to help.. by rights they should replace the entire floor.They want to send someone to fix but only problem is they want to charge me $150.00.. i have pictures, i would never advise anyone to use this company again. what customer service ...
Do not use Two Men and a Truck if you are looking for good customer service and the honesty. I recently I moved to Pasco County fl and used this company. The movers Eric and Vashoon great guys. I wish I could say the same for the office. I was given a time when movers would arrive from Dave time came and went. I was given another time guess what movers still didn't arrive. It was almost three hours from the time that was originally given to me. I was told that the move that preceded mine ran over. To add insult to injury I was told someone would call me to discuss the issue. No one ever called me. I called a week later and was told I would not be given any type of reimbursement. Ryan said... Read More
I made my reservation with Joe of the Two Men and a Truck franchise in Oldsmar, FL several weeks in advance of my moving date, Wed., May 26, 2021 (today). At the time of the phone reservation I was told by Joe that my requested date of May 26th was a good date for them. Two men were supposed to arrive between 9:30am and 10:30am. Instead, I got a call shortly after 8:00am from a driver who informed me he was switched to another job and would not be coming. He was unable to provide any additional information. Several calls to the Oldsmar office were met with requests to leave a message, which I did. It has been several hours and no one has had the courtesy of returning my calls to... Read More
We used the Wilmington, MA location to load our U Haul, they were not experienced it took them several hours they almost didn't get everything in and when we got to our destination several furniture pieces were damaged. I have filed a claim but now the contact person will no longer respond. Never use this company to load a U Haul that you plan to drive to another state. The representatives in Kentucky who unloaded our items were excellent.
THEY DID NOT COME. We scheduled our move weeks in advance. They were supposed to arrive at 8:30 AM and they called at 8:15 and bailed. No other options were presented, barely even an apology. We were left with our entire house packed up and our lease ending that day with no options. This business is absolute garbage. Don't bother scheduling a move with them unless you want to be up a creek without a paddle at the last second.
I had a nightmare experience with Two Men and a Truck. The job was to do a relatively simple move of my bed frame, desk and appliances. The inexperienced movers they sent on this job disconnected the water line to my refrigerator without shutting off the main water and I ended with 30+ gallons of water flooding my kitchen, dry wall, and cabinetry. I called their supervisor (Clayton Beatty) to inform him of the situation. He then called the owner of the Kissimmee location (Jonathan Crain) who instructed his guys to cancel the job immediately because they knew they messed up BAD! They then unloaded all my belongings from the truck, and dropped them in my oil stained garage and left!!!... Read More
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Top Rated
Our Partner
- $400 discount for interstate moves
- Specialized in long-distance moving services in the continental US*
- 30 days of free storage with free re-delivery
- 10% early reservation discounts (30 days advance notice)
- Discounts available for AARP, AAA, military and students