Promoted
Our Partner
- $400 discount for interstate moves
- Specialized in long-distance moving services in the continental US*
- 30 days of free storage with free re-delivery
- 10% early reservation discounts (30 days advance notice)
- Discounts available for AARP, AAA, military and students
Safeway Moving Systems Moving Companies Review
ConsumersAdvocate.org
255 Customer Comments & Reviews - see all comments
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Founded in 1987, Safeway Moving Systems is a moving services broker that provides local, interstate. and international moving and storage services through a network of moving companies. With offices in Chicago, Illinois and Richmond, Virginia, Safeway serves both residential and commercial customers.
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255 Customer Comments & Reviews
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Do NOt hire Safeway Moving Systems, they are a "broker"not a mover! 10/14/22 I hired Safeway Moving System and they "contracted" NW Relocation to pick up my furniture and boxes in Happy Valley Oregon on 10/22/22. My belongings were dropped off in Pleasanton CA on 11/12/22. This company, NW Relocation, lost the following: 5-boxes with my most expensive dress clothes, light weight back packing gear: pack, down sleeping bag, camping gear, computer power back up and desk lamp, a life time of photos and momentos from the past 50 years, brand new king sized sheets, rolling tool chest with drills and other expensive tools, marble table top and they also lost a second table. My tall mirror was... Read More
Very disappointed- Safeway mislead me by stating that delivery would occur within 15 days and a maximum of 21 days. The moving company they handed me off to clarified that their guarantee is 21 business days which is a significant jump from what I was told. It has now been Almost 3 weeks, and the movers still cannot provide me with an expected delivery date. I will not be using Safeway Moving systems again in the future.
Very disappointed- Safeway mislead me by stating that delivery would occur within 15 days and a maximum of 21 days. The moving company they handed me off to clarified that their guarantee is 21 business days which is a significant jump from what I was told. Furthermore I did not receive a detailed contract from the actual movers until the day they arrived. It is unrealistic and predatory to show up the day of with a new contract and expect someone to review and sign it. My choices at that point were to reject their terms, lose my deposit and schedule a new mover, or to accept their terms even though they were different from what I was told. I will not be using Safeway again for a... Read More
Safeway Whatever you do, DO NOT use this company for your move. Our laundry list of issues is seemingly endless. I will preface this by saying that we have relocated cross-country four times now— this was not our first experience with a long haul move; however, it is by far our worst experience. It started with the movers arriving to our house 3 hours late, to then go through every room of our house for AN HOUR to “make sure” our things would fit on the truck… something my husband did over the phone multiple times, one resulting in us having to upgrade to a larger truck (of course at an additional cost). So now they are four hours behind on loading stuff out of our house and onto the... Read More
I concur with "jimhughesstuff" absolute extortionists. Ron who did my quote completely misrepresented their business, told me they owned their own trucks and did all their own moves, and now after getting charged 11k more than the initial quote, I can't even get a delivery date from their agent. It just keeps getting worse every time I talk to these jokers. 24000 USD to potentially not have my household belongings for 7 weeks of real time for a "7 to 21 day delivery window".
Utter extortionists. Don't know how they haven't been sued out of business. Run run run away from them! Like others on here, I received a "binding estimate" on a "not to exceed" quote, on a move from CA to WA. I paid my deposit and then was ghosted. My "move coordinator" wouldn't return calls texts or emails, I didn't even know if someone was coming on my move day. They subcontracted with a local mover who showed up and wouldn't load the truck until I payed DOUBLE the "not to exceed" estimate. Classic mover extortion technique. He called Safeway, who wouldn't take any responsibility and they gave me the runaround, knowing they had me by the short hairs. The local guy finally tore up the... Read More
I contracted with Safeway Moving Systems for a cross country move back in March. The move happened in April / May and the actual move itself was done by Indeed Moving out of New Jersey. While everything went fairly smoothly until they picked up the items, once they had my stuff, it quickly went downhill. Not only did they not return calls or communicate, but on the day they finally decided to deliver, I was told 'their big truck couldn't fit down my street (totally not true) and they wanted more money to transfer to smaller truck. I couldn't get my items without it so I paid them. They had ONE guy to unload my items to my storage unit and we went through sticker/box # by # and checked... Read More
My experience with Safeway Moving Systems and specifically Scott Curtis there was shocking. When I realized how he'd scammed me and tried to discuss it on the phone, he hung up and never picked up again. No responses to texts. Nothing. The last two days of my cross country move from Dallas to Los Angeles were done completely in the dark without Safeway responding to calls. What was originally estimated to be a $9k job ballooned up to $24k in the last second. It was just a nightmare. Speaking to the driver when he arrived, I discovered that Safeway Moving Systems isn't even a moving company. They're brokers, skimming 30% off the top and hiring other moving companies to do the job. So I... Read More
I got an estimate from them and they had terrible costumer service.
First, they gave me an overpriced estimate and decreased the value to half of it when I said I had other offers. The guy was really rude to me in general, pressured me to close the deal, made me uncomfortable, made unnecessary comments about the places I was moving to and judged my moving date choices. I got stressed out even before the moving and would not recommend this company.
Horrible phone customer service. Very rude. I would guess fake good reviews.
Top Rated
Our Partner
- $400 discount for interstate moves
- Specialized in long-distance moving services in the continental US*
- 30 days of free storage with free re-delivery
- 10% early reservation discounts (30 days advance notice)
- Discounts available for AARP, AAA, military and students